Arbi Arredobagno

Bilingual

• Lead or support SAP EWM implementation projects from initiation through to completion.
• Gather and analyze business requirements related to warehouse operations and logistics processes.
• Design and configure SAP EWM modules to meet client needs, including Warehouse Structure, Warehouse Process Types, and Warehouse Order Creation Rules.
• Collaborate with cross-functional teams (e.g., SAP MM, SD, PP) to integrate SAP EWM with other SAP modules.
• Conduct workshops, training sessions, and demonstrations to showcase SAP EWM capabilities and gather user feedback.
• Perform data migration, system testing, and user acceptance testing (UAT) for SAP EWM solutions.
• Provide post-go-live support and resolve issues or enhancement requests related to SAP EWM.
• Stay updated with the latest SAP EWM developments, releases, and best practices.

Bilingual SAP EWM Lead

Client Services Representative

• Keep tickets updated and adhere to SLAs
• Follow defined processes and procedures
• Maintain accurate timesheets and submit as per defined policies
• Manage Managed Services cases and initiatives
• Maintain comprehensive documentation of case status, initiatives, solution designs, configurations, and any modifications made.
• Support in project planning, execution, and management by performing tasks such as data collection, and progress tracking.
• Collaborate with clients to understand their business objectives, challenges, and technology requirements. Conduct thorough assessments to identify areas where technology can drive improvements and efficiencies.
• Participate in client meetings and contribute to discussions.
• Manage client cases and initiatives, including regular communication and status updates.
• Design, develop and execute solutions that align with the client's needs and objectives.
• Analyze industry trends and provide strategic insights to clients. Stay up to date with emerging trends, tools, and technologies, and recommend their integration into client initiatives or cases when applicable.
• Prepare and provide detailed estimates on solutions and modifications for client initiatives, seeking client approvals, and track budget to actuals on those initiatives.
• Continuously monitor the performance of implemented solutions to identify areas for improvement or optimization. Provide recommendations for updates, upgrades, or modifications as needed.
• Maintain professionalism in Client engagements
• Seek and receive feedback
• Reply to clients in a timely manner, adhering to contracted SLAs
• Prepare clear and conscience reports, presentations and documentation to communicate findings and recommendations to clients
• Share learnings and knowledge to team members and clients

Lead D365 Finance Consultant – Client Services

• Works on problems of moderate to large scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine and lead appropriate action. Builds productive internal/external working relationships.
• Assists with the analysis of medium to large-size client requirements and design of comprehensive technical solutions.
• Participates in the design and implementation of solutions. Gathers and analyzes requirements with business owners and organizes discussions and infrastructure requirement analysis to meet the defined business criteria.
• Assists with the design and development of the SAP CPQ application and assists with necessary integrations. Assists in the discovery meetings to learn what data will be flowing between systems and the best way to organize and store that data in the project applications.
• Participates in meetings with Project Managers to determine client needs, develops customized solutions within the technology platform, creates estimates, timelines and development goals, and designs, codes, and implements the SAP CPQ application.
• Writes clean, efficient, and maintainable code in Groovy and creates reports using Jaspersoft.
• Assists in Admin and train-the-trainer sessions, as needed.
• Assists the project team and Customer in the filling out of the design workbooks utilized during Implementation.
• Assists the project team in creating the requirement documentation necessary for the project.
• Assists the project team in developing the SAP CPQ application according to scope, including necessary integrations.

Senior Consultant – SAP CPQ

Supply Chain

• Lead mid to large size and complex consulting projects simultaneously.
• Using in-depth knowledge of the Oracle Supply Chain Planning Applications, as well as industry best practice expertise, consults with clients to provide cost effective solutions to client business scenarios.
• Works collaboratively with project team and client employees to develop, test, and implement Oracle Clouds solutions.
• Refine customer requirements in detail, document and present to the client for approval
• Identifies and applies creative and innovative approaches to resolving product implementation and integration obstacles and problems.
• Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary
• Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions
• Work with Oracle to resolve service requests
• Lead and direct the following phases of system life cycle:
• Gather business requirements through business process workshops
• Analysis, design, configure and development solutions for Oracle Supply Chain Planning applications.
• Conference Room Pilots (CRP) and User Acceptance Testing
• Go-Live preparation and cut-over support
• Post-production support
• Develop and implement long-term client strategies.
• Act as the primary point of contact for clients. Effectively communicate with clients, team members, and stakeholders throughout the project lifecycle. Keep all parties informed about project progress, challenges, and changes.
• Collaborate with clients to understand their business objectives, challenges, and technology requirements. Conduct thorough assessments to identify areas where technology can drive improvements and efficiencies.
• Provide expert advice on technology solutions and tools that can enhance the client's operations. Help clients make informed decisions about adopting and implementing new technologies.
• Collaborate with third-party vendors and suppliers to source necessary hardware, software, or services. Negotiate contracts and agreements to secure the best terms for the client.
• Offer ongoing technical support to address any issues or concerns that arise after implementation.
• Continuously monitor the performance of implemented solutions to identify areas for improvement or optimization. Provide recommendations for updates, upgrades, or modifications as needed.

Lead Consultant – Oracle Cloud Supply Chain Planning

Project Manager

• Serve as a knowledgeable resource on Oracle Cloud HCM applications, providing guidance and support to project team.
• Lead and manage Oracle Cloud HCM implementation projects from initiation to closure.
• Establish and execute project plans to implement Oracle Cloud software.
• Manage project risks, actions, issues and decisions and drive completion.
• Define project scope, goals, and deliverables based on the SOW.
• Maintain and manage a Project Budget Tracker/Burn Sheet.
• Assemble project teams, assign tasks, and manage resources.
• Identify potential risks and develop mitigation strategies.
• Ensure that project deliverables meet the required quality standards.
• Prepare and present project status reports to senior management and stakeholders.

Oracle Cloud HCM Project Manager

Software Engineer

• Design, develop, and support Oracle Fusion CX applications with a focus on Subscription Management, Field Service, and Service Cloud modules.
• Provide development support for enhancements, integrations, and issue resolution across Oracle CX platforms.
• Build, customize, and extend applications using Fusion toolsets such as Application Composer and Visual Builder.
• Design and develop Redwood pages and applications to deliver modern, intuitive user experiences aligned with Oracle UX standards.
• Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical solutions.
• Develop and support Digital Customer Service capabilities to improve customer engagement and service delivery.
• Work with Oracle Integration Cloud (OIC) to support integrations between Oracle CX and other enterprise systems, when required.
• Develop or support reports and dashboards to meet business and operational reporting needs.
• Provide development support for Oracle Fusion Service and related CX modules; experience supporting CX Sales is acceptable.
• Perform unit testing, support system and user acceptance testing, and assist with production deployments.
• Troubleshoot and resolve application issues, ensuring timely resolution and minimal business impact.
• Maintain technical documentation for customizations, extensions, and integrations.
• Collaborate with cross-functional teams to ensure solutions follow best practices for performance, scalability, and security.

CX Application Developer

Consultant

• Serve as the subject matter expert in one or more areas of consulting technology.
• Perform hands-on technical design, solution architecture, prototyping, proof-of-concepts, and development tasks.
• Ensure solutions are scalable and meet business requirements.
• Liaise between technical, functional, business and system integrator teams.
• Conduct solution architecture reviews.
• Guide technical team to deliver high quality solutions.
• Manage task assignments within the teams. Monitor and drive issues to resolution.
• Collaborate with large clients or internal stakeholders to assess their needs and challenges and provide expert recommendations and solutions. Lead major client engagements and oversee project portfolios.
• Design, develop and implement the solution in the technology solution to meet the client needs.
• Lead and oversee projects, ensuring they are completed on time and within budget, and that they meet quality standards.
• Identify potential risks and vulnerabilities in systems and propose mitigation strategies.
• Build and maintain strong client relationships, serving as a trusted advisor.

Lead Consultant, Oracle CPQ

Lead Consultant, Oracle Cloud Supply Chain Planning

• Serve as the subject matter expert in one or more areas of consulting technology.
• Perform hands-on technical design, solution architecture, prototyping, proof-of-concepts, and development tasks.
• Ensure solutions are scalable and meet business requirements. Identify and document technical gaps.
• Liaise between technical, functional, business and system integrator teams.
• Be recognized as Techno/Functional expert in CPQ and other Oracle CX Applications.
• Conduct solution architecture reviews.
• Guide technical team to deliver high quality solutions.
• Coordinate with offshore and onshore teams.
• Manage task assignments within the teams. Monitor and drive issues to resolution.
• Collaborate with large clients or internal stakeholders to assess their needs and challenges and provide expert recommendations and solutions. Lead major client engagements and oversee project portfolios.
• Design, develop and implement the solution in the technology solution to meet the client needs.
• Lead and oversee projects, ensuring they are completed on time and within budget, and that they meet quality standards.
• Provide direct and indirect mentorship and guidance to other teams and consultants, fostering professional growth and knowledge sharing.
• Identify potential risks and vulnerabilities in systems and propose mitigation strategies.
• Evaluate and select technology vendors, products, and services that best meet the organization's needs.
• Build and maintain strong client relationships, serving as a trusted advisor.
• Stay up to date with the latest technological trends and innovations and assess their relevance to the organization.

• Lead the Oracle WMS Cloud functional track on large and complex Oracle Cloud implementations
• Using in-depth knowledge of Oracle WMS Cloud and how it functions and integrates with other Oracle SCM Applications, as well as industry best practice expertise, consults with clients to provide cost effective solutions to client business scenarios.
• Work collaboratively with project teams and client employees to develop, test, and implement the Oracle WMS Cloud solution.
• Refine customer requirements in detail, document and present to the client for approval
• Identify and apply creative and innovative approaches to resolving Oracle WMS Cloud implementation and integration obstacles and problems.
• Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary
• Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions
• Work with Oracle to resolve service requests
• Lead and direct the following phases of the Oracle Cloud implementation cycle:
• Design
• Gather business requirements through business process workshops
• Analyze and identify gaps
• Provide fit/gap assessments and provide options and recommendations
• Build
• Configure and develop RICE components of the overall solution
• Test
• Prepare for and execute Prototype Sessions (PRT), Business Process Testing/Conference Room Pilots (BPT/CRP) and User Acceptance Testing (UAT)
• Go-Live
• Preparation and cut-over support
• Post-production support
• Develop and implement long-term client strategies.

Lead Consultant, Oracle Warehouse Management

• Design, develop, implement, and deploy Oracle Integrations solutions.
• Design and Create integrations using some of the following tools: Oracle ERP cloud: FBDI, HDL, BIP, as well as Web Services (SOAP & REST)
• Develop OIC integrations between Oracle Cloud applications and legacy applications
• Collaborate with clients and various cross functional teams to define and determine integration requirements and integration strategy
• Experience with creating OIC integrations between Oracle Cloud applications and legacy applications
• Define and implement best practices for integrations with standard enterprise systems such as Oracle Cloud, JD Edwards and EBS.
• Participate in requirements, design, and development reviews.
• Work closely with client resources to transfer technical knowledge and give guidance on best practices
• Ensure quality of development deliverables by applying proven testing methodologies
• Provide knowledge transfer of Oracle's solutions and Integrations through meetings, presentation demonstrations
• Maintain well documented procedural instructions to hand-off to client
• Status reporting to project management

Senior Technical Consultant – Oracle ERP Cloud

Graphics Designer

• Produce on-brand static and motion assets that meet specific business objectives and rigorous quality standards.
• Take raw concepts and direction from Marketing Directors and Creative Team leaders, and transform them into cohesive, polished visual narratives.
• Design and animate 2D/3D motion graphics, social content, and internal presentation assets from storyboard to final render.
• Actively participate in brainstorming sessions, contributing unique ideas while effectively building upon and refining team concepts through feedback loops.
• Manage and prioritize multiple design projects simultaneously, ensuring all deadlines are met without compromising brand standards or quality.
• Ensure absolute consistency and adherence to brand guidelines across all design outputs.
• Stay informed about industry trends and emerging design technologies to keep our visual output at the forefront of the market.
• Research and adopt AI tools to accelerate video production, specifically focusing on speeding up the rendering, editing, and versioning process.

Multimedia, Motion Graphics Designer

• Minimum 5+years’ experience as a team member of 2 or more successful software project implementations related to Oracle CPQ Cloud (BigMachines)
• Must have technical hands-on development activities related to Configuration, Commerce, Document Designer, Workflow Approvals, Email Templates, Steps, BML, Commerce and Configuration Layout Design
• Must have hands-on with CPQ Administrative activities like Environment Setup, Data Table Management, File Manager, User and Group Management, Parts creation, Code Migration, Cascading Stylesheets (CSS)
• Proven ability to work independently and as a team member to perform hands-on development tasks, prototyping, proof-of-concepts, technical design on a scalable solution as required in support of current and new Oracle CPQ (BigMachines) Cloud projects
• Experience with integrating CPQ to third party systems using SOAP/REST API’s
• Expertise in troubleshooting/debugging issues and identifying/documenting the Root Cause Analysis (RCA)
• Experience in raising Technical service requests with Oracle and taking the issue to closure
• Adhere to best practices constantly around code/data source control, ticket tracking, etc. during the course of an assignment
• Coordinate with onshore/offshore teams alike, manage personal task assignments, and take ownership of assigned deliverables
• Conduct code reviews with Technical Leads to ensure developed code meets customers’ business requirements
• Document design, code consistently throughout the design/development process
• Prepare and deliver demonstrations/presentations to client audiences, professional seniors/peers
• Must have strong communication skills and should be able to communicate effectively with offshore/onshore team members client
• Should be open to learn other CPQ tools and apply domain expertise to other CPQ implementations as needed
• Must be self-motivated to self-study and attain specialization certifications as needed

Senior Technical Consultant – Oracle CPQ

• Design and develop cloud-based software applications
• Support Procurement, Inventory, Order Management, Warehouse Management, Backlog Management, Costing and Manufacturing
• Gather client’s functional business requirements and implement Oracle cloud solutions
• Maintain regular communication with mid-to-large size clients to understand their needs
• Respond promptly to client inquiries and resolve issues timely
• Consult with clients to provide cost-effective solutions using Oracle SCM Applications
• Refine customer requirements, document, and present to the client for approval
• Analyze current systems to identify new requirements for enhancements
• Develop unit test scripts and coordinate User Acceptance Testing
• Work with Oracle to resolve service requests
• Implement and test advanced enhancements and new functionality

Principal Consultant, Oracle Cloud SCM

Sales

• Oversee and manage the presales department.
• Develop and implement strategic presales initiatives to drive business growth.
• Collaborate with sales, marketing, and product teams to create compelling solutions.
• Ensure the presales team delivers high-quality proposals, demos, and presentations.
• Monitor industry trends and competitive landscape to inform strategy.
• Report on presales performance and metrics to senior leadership.
• Lead and mentor the presales team to ensure professional growth and development.
• Provide support to the sales team by helping to craft proposals, participating in customer meetings, and ensuring that the pre-sales team is providing the necessary information and resources to help close deals.
• Implement processes for continuous improvement within the pre-sales function.
• Track and analyze key performance metrics to measure the success of pre-sales efforts.
• Gather and incorporate customer feedback into the pre-sales process to continually enhance the customer experience and improve the overall sales strategy.

Bilingual SAP EWM Lead

Lead D365 Finance Consultant – Client Services

Senior Consultant – SAP CPQ

Lead Consultant – Oracle Cloud Supply Chain Planning

Oracle Cloud HCM Project Manager

CX Application Developer

Lead Consultant, Oracle CPQ

Lead Consultant, Oracle Cloud Supply Chain Planning

Lead Consultant, Oracle CPQ

Lead Consultant, Oracle Warehouse Management

Senior Technical Consultant – Oracle ERP Cloud

Multimedia, Motion Graphics Designer

Senior Technical Consultant – Oracle CPQ

Principal Consultant, Oracle Cloud SCM

Director – Presales