Aramark

Account Executive

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
• Focus on account retention and seek opportunities to improve the account by being the primary responder to all customer issues and opportunities.
• Ensure products are loaded and unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
• Operate Company vehicle safely and courteously while following the rules of the road.
• Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained.
• Comply with all DOT requirements.
• Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
• RSR is responsible for a complete and accurate accounting of all monies and product daily in accordance with established guidelines.
• Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process.
• Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations.

Route Sales Representative

Manager

• Plan and lead premium operations across multiple units within the arena
• Oversee the Premium team and manage catering orders and events
• Ensure departmental budgets and financial goals are met
• Develop and implement premium dining solutions
• Establish and maintain effective client and customer rapport
• Implement a comprehensive marketing plan for premium services
• Train and lead premium services employees

Division Manager – Premium Services

Administration

• Provide efficient administrative and clerical support for smooth daily operations
• Answer and direct phone calls and emails
• Manage diaries, schedules, and meeting arrangements
• Prepare, format, and file documents and reports
• Maintain accurate records and databases
• Handle incoming and outgoing correspondence
• Support management and team members with general admin tasks
• Order stock and supplies, manage stock levels
• Assist with HR onboarding paperwork and basic HR administration
• Perform electronic and manual stock transfers
• Manage cash and credit card transactions, compliance controls, and banking
• Handle lottery and newspaper data submissions to company systems
• Raise purchase orders for goods or hospitality services
• Use all company systems as trained
• Deal with general phone or email enquiries

Site Administrator

• Assume full responsibility to produce food and to constantly introduce new and innovative menu options
• Ensure that all daily menus are balanced and meet our customer requirements
• Work with the Regional Manager to ensure, client and customer requirements are exceeded
• Be flexible in their approach and will have the ability to meet with Clients
• Have full financial accountability for the catering operation (driving sales, GP, labour, and overheads)
• Achieve budgeted gross margin through consistent costing and menu planning
• Manage and develop the catering team

Chef Manager

• Managing restaurants and food units during service
• Assigning and supporting team members in their roles
• Organising schedules and daily staffing requirements
• Delivering excellent customer service and handling guest enquiries or complaints
• Training staff to follow procedures and brand standards
• Maintaining food safety, hygiene and quality standards
• Driving operational excellence during peak trading
• Opening and closing units, including cash handling and cashing up

Junior F&B Manager

Community Manager

• Assist the manager with food/meal preparation
• Maintain cash receipts and meal records
• Assist manager in completing daily reports
• Maintain high standards of quality in food production, sanitation, and kitchen safety practices

Food Service Worker

• The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared foods from a menu.
• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Ensure the completion and maintenance of P&L statements.
• Deliver client and company financial targets.
• Bring value through efficient operations, appropriate cost controls, and profit management.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
• Lead the front of the house of the dining operation in conjunction with the Food Service Director.
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.

Retail Food Service Manager

• Assist the manager with food/meal preparation
• Maintain cash receipts and meal records
• Assist manager in completing daily reports
• Maintain high standards of quality in food production, sanitation, and kitchen safety practices
• Prepare quality food and baked goods according to a planned menu
• Prepare a daily report that verifies transactions
• Understand what is inclusive of a meal
• Ensure storage of food in an accurate and sanitary manner
• Serve food according to meal schedules, department policies and procedures
• Use and care of kitchen equipment, especially knives
• Timely preparation of a variety of food items, beverages, and add garnishments to ensure customer happiness and eye appeal
• Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
• Adhere to all food safety regulations for sanitation, food handling, and storage
• Adhere to the uniform policy
• Connect with the Manager daily to understand and accurately prepare menu for the day
• Supervise the food temperature requirements
• Maintain a clean and organized work and storage area
• Scrub and polish counters, clean and sanitize steam tables, and other equipment
• Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing
• Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
• Perform other duties as assigned including other areas in the kitchen

Culinary Specialist

Events

• Oversees or delegates responsibilities within the food service operation such as inventory, customer service, food preparation, and food safety
• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs
• Replenishes food items and ensures product is stocked to appropriate levels
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.

Alcohol Compliance Supervisor – Events

Security Engineer

• Provides internal/external patrol of buildings and surrounding property
• Locks and unlocks doors to permit entry at appropriate times
• Checks buildings and work areas when not open for business
• Monitors camera's, alarm systems, access control and admits appropriate personnel per authorized staff lists
• Conducts ongoing inspections of buildings and grounds to detect safety violations and hazards
• Prepares Safety Condition Reports and work orders where appropriate
• Responds to all emergency situations
• Establishes contact with local Fire/Police officials for assistance
• Takes possession of found property
• Escorts guests, visitors, and employees
• Conducts investigations and inspections
• Prepares accurate and complete written reports
• Maintains strict confidentiality of security information
• Provides non-liable information to guests, visitors, and staff
• Control parking and vehicular traffic
• Demonstrates professional behavior
• Protects property and staff by maintaining safe and secure surroundings
• Monitor and control access at building entrances and admits appropriate personnel and/or guests
• Ensures security of company assets

Security Worker, Night Auditor

Sales

• Stocking and inventorying products
• Maintaining the appearance and cleanliness of the retail location
• Providing general customer service and assistance to guests
• Processing sales transactions
• Operating register, handling cash, and managing credit card transactions
• Ensuring customer service satisfaction and needs are met
• Adhering to cash handling policies and procedures
• Ensuring security of company assets

Retail Sales Worker

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Food Service Manager

• Loads product onto the truck daily
• Stocks product to par levels and maintains accurate documentation of product levels via appropriate software.
• Report sales, waste, customer concerns, and/or machine malfunctions daily
• Report on necessary maintenance or repairs needed on the vehicle to management immediately.
• Maintain services and upkeep the cleanliness of vehicles and equipment.
• Performs all job duties in a safe manner by adhering to all driving regulations, company safety policies and procedures.
• Maintains a friendly, efficient, and positive attitude towards customers, clients, and co-workers

Route Sales Driver

• Plan and manage contracted services for clients generating $2-15M+ in revenue
• Build and lead a management team to meet operational goals
• Collaborate with Finance to manage a budget and improve financial performance
• Ensure compliance with safety standards and Aramark's conduct policy

General Manager

• Responsible for stocking and inventorying products
• Maintains appearance and cleanliness of the retail location
• Provides general customer service and assistance to guests
• May process sales transactions