Aramark

Human Resources

• Provide excellent customer service in response to phone and online inquiries from employees and managers.
• Resolve inquiries by accessing information in multiple HR systems.
• Triage general inquiries to ensure accurate work category is assigned.
• Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises.
• Process transactions by collecting required information or backup documentation from the employee, manager, or HR.
• Respond to phone or online help requests on navigating the HR Portal and other HR-related systems.
• Perform quality assurance reviews on electronic and manual transactions.
• Partner with Payroll and other COEs, as appropriate to resolve issues.
• Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)

Assistant Human Resources Manager

Manager

• Plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue.
• Provide operational expertise in contracted services while providing hands-on execution management of operations.
• Manage client and community relationships, continually assessing operations and developing plans to provide optimal service.
• Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on operational needs.
• Manage a budget and assist in the design of improvements to optimize financial performance.
• Ensure compliance with all local, state and federal regulations and codes.

General Manager

Sales

• Meet sales expectations and promote overall route growth
• Identify opportunities to solicit new business and increase business revenue
• Establish and maintain effective relationships with customers
• Focus on account retention and seek opportunities to improve the account
• Ensure products are loaded/unloaded in a safe manner
• Operate Company vehicles safely while following the rules of the road
• Verify the daily preventative maintenance of the vehicle
• Responsible for both customer and Aramark assets
• Install and maintain appropriate inventory levels at customer locations
• Communicate with GM, RSM, CSM, and CSA’s regarding customers and reports

Route Sales Relief Driver – Jumper

Financial Planning and Analysis

• Support the objectives of the Accounting department
• Assist operating departments with forecasting, budget, labor and inventory controls
• Conduct analysis and auditing
• Handle operational responsibilities for the units supported

Assistant Financial Analyst

Analyst

• Collaborate with leadership to manage contracts and vendor communications
• Monitor KPIs for quality performance
• Act as Accounts Payable support, reviewing vendor invoices

Contracts Analyst

Administration

• Support our administrative team in Aramark-managed gastronomic facilities
• Prepare weekly, monthly and annual financial statements based on data submitted by the operating sites
• Review data transmissions and system interfaces
• Process accounts payable and accounts receivable transactions
• Handle accruals, inventories and transfers between sites
• Maintain customer master data
• Reconcile and resolve customer and site accounts

Administrative Clerk, Operations Administration

Events

• Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
• Maintains a clean and orderly environment to project the safety and health of others
• Accurately maintains and cleans housekeeping equipment
• Cleans assigned areas to Aramark and client standards and requirements
• Follows procedures for storage and disposal of trash and transports it to designated areas
• Reports maintenance concerns via work order requests to appropriate personnel
• Secures the facility, ensuring building is locked/unlocked as required
• Ensures security of company assets

Custodial Services Worker – Event

Procurement

• Coordinates the planning and assignment of work, achieving the most efficient use of personnel and equipment.
• Responsible for maintaining inventory and in helping establish inventory levels based on prior usage and future demand.
• Receives incoming shipments and packages from a variety of carriers and enters information into tracking system for disbursement.
• Inspects incoming deliveries for accuracy and quality based off of the product order and reject any undesirable items.
• Supervises the warehouse, and the inventory held within at all times to ensure security and upkeep.
• Assists in ordering from site vendors by advising the management team what is needed, and sometimes contacting the vendor directly.
• Develops and recommends improvements in current warehouse practices to promote efficiency, faster service, and lower costs.
• Provides for training of warehouse employees and may assist with selection of such employees.
• Uncrates shipments when required and properly disposes of, or stores, containers and packaging as appropriate

Purchasing Supervisor – Concessions

• Provide the overall vision, planning, direction, and control to assigned units
• Accountable for execution of support services with focus on growth, cost, productivity
• Facilitate and support new business and retention activities
• Ensure safety and sanitation standards in all operations

District Manager – Integrated Facilities Management

Accounting Manager

• Provides analytical support to the onsite locations
• Prepares and leads the monthly financial review with the General Manager providing custom reports as required, and responds to questions and requests
• Prepares monthly bank account reconciliations ensuring that discrepancies are resolved in a timely manner working in conjunction with the Head Office team.
• Completes weekly, monthly and annual operating reports, all sales reports, special events, sales, billings and cash register audits for facilities in a timely manner
• This includes summary reports, monthly variance reports and all food, labor and direct costs statistical reports
• Supervises accounting office functions including cash disbursements, payroll, and general ledger accounting
• Coordinates financial audits of component with internal and external auditors
• Management of receivables and payables
• Addresses any operational or financial issues in budgeting and forecasting
• Supports the Operations Teams in preparing financial projections and weekly closing of reports
• Reviews financial measures of effectiveness daily
• Develops methods of tracking financial performance

Accounting Support Manager

• Greets and assists customers while anticipating their needs
• Ensure product is stocked to appropriate levels and replenishes and arranges items as needed to maintain appearance
• Operates register, handles cash, and processes credit card transactions
• Responsible for cash handling, safe verifications, and preparing deposits
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
• Adheres to cash handling policies and procedures
• Ensures security of company assets

Retail Sales Worker

• Manage daily food service operations and team regarding production, quality, and control
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
• Fill in for the Chef or assist kitchen staff with food preparation, serving, etc. as required
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure individual and team performance meets objects and client expectations
• Ensure the completion and maintenance of P&L statements
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow all applicable policies, rules, and regulations

Food Service Manager

Controller

• Support the objectives of the Accounting department while assisting operating departments with forecasting, budget, labor and inventory controls, analysis, auditing
• Carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum
• Accurately supervising customer accounts on a regular basis to ensure the company’s credit control policies and procedures are adhered to
• Meet all targets set out by the Company Plan
• Collaborate closely with relevant departments regarding credit control activities
• Post & allocate receipts accurately and in a timely manner
• Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to AR Manager as needed.

Unit Controller

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Culinary Manager

• Oversee day-to-day operations of the Undercroft Cafe, ensuring smooth and efficient service
• Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences
• Manage stock control and daily financial procedures
• Uphold the highest standards of food safety, hygiene, service, and cleanliness
• Drive sales and performance though excellent service and upselling techniques
• Resolve guest feedback professionally and with a positive attitude
• Collaborate with the wider Warwick Castle events and catering teams during seasonal drinks receptions