Director of Customer Success
MARKT-PILOT
Enterprise Account Manager
applike group
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
SeniorLead
About the role
- Manage and expand a portfolio of enterprise-level app publishers to maximize partner revenue
- Develop comprehensive short- and long-term account growth strategies and proactively identify opportunities
- Conduct in-depth KPI analysis to drive data-informed outcomes and help clients reach revenue milestones
- Lead high-stakes contract negotiations for renewals, including multi-year agreements and SLAs
- Cultivate relationships with publisher stakeholders from technical leads to C-suite and collaborate with internal teams
- Build and maintain market insights on industry trends, regulations, and competitive dynamics to refine adjoe's value proposition
- Drive product ideas and technical enhancements to optimize user funnels and new app placements
Requirements
- 10+ years of experience in B2B tech account management
- 3+ years managing enterprise accounts in sectors such as loyalty programs, delivery and quick-service restaurants, fintech, e-commerce, and mobility apps
- Proven track record managing multi-million-dollar accounts and exceeding annual targets of $5M+
- Excellent analytical skills with ability to connect disparate data points into strategic insights
- Outstanding communication and presentation skills
- Strong sense of ownership and ability to work in a fast-paced environment
- Significant experience collaborating with product, legal, and data security teams to implement complex technical solutions
