Appen

Project Manager

• Develop and implement structured training plans in alignment with customer-provided materials.
• Design and prepare training courseware, tools, and resources to ensure effective delivery.
• Facilitate training programs that drive stable performance and enhanced service quality.
• Establish and maintain comprehensive training documentation and adopt appropriate methodologies tailored to content and objectives.
• Contribute to the development and management of an internal trainer team.
• Formulate and oversee quality management approaches to address and mitigate project-related quality concerns.
• Collect, analyze, and report on quality performance data, providing actionable insights to support informed decision-making.
• Conduct issue analysis, implement corrective actions, and drive continuous improvement initiatives to reduce recurring quality issues.
• Support the development and management of an internal quality assurance team.

Project Coordinator, Annotation Project

Content Marketing Manager

• Deliver training programs for new hires and existing team members (Training & Nesting)
• Design and conduct refresher training sessions based on project challenges, quality insights, top errors, and product updates
• Provide floor support, answer associate queries, and ensure policy clarity and accuracy
• Generate and publish daily training and nesting performance reports
• Conduct ongoing knowledge checks and timely training sessions based on recurring issues or updates
• Collaborate with quality and operations teams to align on performance expectations and training priorities

Trainer, Content Moderation

Security Engineer

• Lead the design and implementation of application security architecture across our SaaS platforms.
• Conduct security assessments, threat modelling, and code reviews to identify and mitigate vulnerabilities.
• Perform technical security assessments and reviews, research, uncover, and reproduce vulnerabilities, design secure protocols and systems, and write tests and fuzzers to drive architecture changes
• Collaborate with Engineering and Platform teams to integrate security best practices into the CI/CD pipeline.
• Perform penetration testing, security audits, and vulnerability assessments.
• Develop and maintain secure coding standards, guidelines, and training programs for engineering teams.
• Implement and manage security tools such as SAST, DAST, and other security automation solutions.
• Stay up to date with emerging security threats, technologies, and industry best practices.
• Respond to security incidents and work with incident response teams to investigate and remediate issues.
• Mentor and guide junior security engineers, fostering a culture of security awareness and continuous improvement.
• Review, develop and document secure operational best practices, and provide security guidance for engineers and various internal and external partners
• Develop and manage a secure software development lifecycle
• Research, recommend, and develop security tools and technologies to strengthen defenses against emerging threats and vulnerabilities

Staff Engineer, Application Security

QA Engineer

• Conduct daily quality audits to ensure compliance with moderation guidelines and client expectations
• Track and monitor quality updates shared by the client, ensuring timely internal communication and alignment
• Develop and publish “Quality Bits and Pieces” job aids for each new update or process change
• Provide on-the-floor support, answer associate queries, and clarify quality-related concerns in real time
• Publish and distribute daily QA performance reports to relevant stakeholders
• Review all QA disputes submitted by Supervisors and escalate valid cases to the client for final resolution
• Facilitate weekly quality huddles with assigned teams to discuss performance trends, common errors, and best practices
• Share quality insights and trends with the Operations Manager and client as part of regular business reviews

QA Analyst, Content Moderation

Translator

• Evaluate and rate translations from Chinese into Vietnamese
• Review one Chinese text and two Vietnamese translations per task
• Rate translations on accuracy, language quality, grammar, and expression
• Summarize evaluation findings
• Complete tasks without using machine translation tools (e.g., Google Translate)
• Work remotely with flexible hours as part of a CrowdGen project

Chinese-Vietnamese Translator

• Translate English/Chinese text into native target language
• 1 original text + 1 translation = 1 pair
• Work 3–4 hours/day, flexible schedule
• Follow project duration and data volume targets

Chinese Translator

• ▷ Review one Chinese text and two Thai translations
• ▷ Rate translations on accuracy, language quality, grammar, and expression
• ▷ Summarize evaluation findings
• ▷ Complete tasks without using machine translation tools (e.g., Google Translate)

Chinese/Thai Translator

• Translate English/Chinese text into your native target language
• 1 original text + 1 translation = 1 pair
• Work 3–4 hours/day, flexible schedule
• No machine translation tools allowed
• Data volume: 3,000 text pairs
• Duration: Sept 8 – Sept 31

Chinese–Myanmar Translator

• Translate English/Chinese text into native target language
• 1 original text + 1 translation = 1 pair
• Work 3–4 hours/day, flexible schedule
• No machine translation tools allowed
• Data volume: 3,000 text pairs
• Duration: Sept 8 – Sept 31

• Review one Chinese text and two Cambodia translations
• Rate translations on accuracy, language quality, grammar, and expression
• Summarize evaluation findings
• Complete tasks independently without using machine translation tools
• Work as an Independent Contractor for CrowdGen on a project-based assignment

Data Analyst

• Design and build technical processes to address business issues and optimize operations.
• Work closely with cross-functional teams to understand their data needs and provide analytical support.
• Communicate results and business impacts of data insights to stakeholders within and outside the company.
• Generate and present regular and ad-hoc reports, summarizing key findings and recommendations.
• Organize and drive successful completion of data insight initiatives through effective management and collaboration.

Business Data Analyst

Financial Planning and Analysis

• Ensure day-to-day transactions such as accounts payable, cash receipts and accounts receivable, credit card transactions, and payroll are recorded properly.
• Perform timely and accurate month-end journal entries and balance sheet reconciliations (e.g., net assets, revenue, expenses, payroll allocations, etc.), ensuring that accounting schedules are updated and accurate.
• Ensuring proper revenue compliant recognition of earned revenue, restricted funding, etc.
• Ensure proper expense recognition using fund accounting.
• Ensure all finance and accounting operations comply with generally accepted accounting principles (GAAP) and federal and state laws and regulations.
• Assist the Director and budget managers in developing and monitoring departmental, project, and organizational budget; assisting with monthly financial reporting needs.
• Perform fiscal year-end close activities and assist with activities and requirements of external auditors.
• Work with supervisor and Operations Director to ensure the adherence to and continuous improvement of the organization’s internal controls architecture, update financial procedures manual as needed.
• Continually seeking and implementing opportunities to streamline and improve finance and accounting operations through technology including training staff to better utilize financial and accounting software.
• Manage select administration activities, such as state unemployment and income tax registrations.
• Other duties as assigned to meet organizational requirements.
• Contribute to the APEN Action culture of team-building, emotional intelligence, feminisms, and leadership development
• Support organizing events with APEN Action members
• Engage in grassroots and/or foundation fundraising
• Act as a spokesperson and engage with communications narrative framework
• Support various areas of organizational work, events, or campaigns as identified and participate in organizational committees and teams as needed
• Manage volunteers, fellows, and interns as needed

Finance Coordinator

Director

• Build a collective vision of APEN’s work and provide leadership, motivation and support to staff and board members
• Provide direction in developing and fulfilling the organization’s goals and objectives
• Represent the organization with key external players and maintain external relations with funders, organizations, and agencies at local, state, national and international levels
• Work closely with APEN’s other Co-Director and play an active role in setting organizational culture
• Lead philanthropic partnerships and maintain donor relations; manage APEN’s diversified fund development plan (25%)
• Develop and maintain strong external relations and lead participation in key movement alliances and coalitions (25%)
• Oversee development, innovation, and evaluation of political, programmatic, and power-building strategies; develop organizational management and structures (20%)
• Lead and support the Management Team to ensure a healthy and productive organizational culture (10%)
• Ensure sound fiscal operations and that financial goals and objectives are achieved (5%)
• Lead, support, and coordinate director level staff to meet organizational strategy and goals (5%)
• Oversee development of organizational narrative and communications strategy; serve as media spokesperson in coordination with Communications Director (5%)
• Support the Board of Directors to engage with APEN staff and members and meet governance needs (5%)
• Occasionally work irregular hours including nights or weekends and travel between APEN offices