Apollo.io

Account Manager

• Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts.
• Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
• Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
• Collaborate Cross-Functionally: Work closely with internal teams to ensure a seamless customer experience.

Account Manager, Mid-Market

Business Development Rep

• Owning phone-first outbound outreach using Apollo’s Parallel Dialer
• Booking qualified meetings for Account Executives
• Driving Campaign outreach supported by Marketing
• Mastering call architecture, talk tracks, and objection handling strategies
• Logging performance, taking coaching feedback, and improving week over week

Business Development Representative

Security Operations

• Monitor, triage, and investigate security alerts and events across cloud infrastructure, SaaS applications, and corporate systems.
• Conduct end-to-end security investigations, including scoping, containment, eradication, recovery, and documentation.
• Own investigations independently while collaborating effectively during high-severity incidents.
• Configure and maintain SIEM detections in Panther, including use cases, correlation rules, alert logic, and tuning.
• Onboard, validate, and maintain log sources to ensure visibility, accuracy, and reliability.
• Design and improve investigation and response workflows to streamline triage, escalation, and resolution.
• Leverage AI-assisted tools to accelerate alert analysis, enrichment, and investigation efficiency.
• Perform proactive threat-hunting activities to identify malicious or anomalous behavior not surfaced by existing detections.
• Investigate abuse, fraud, account compromise, and automation misuse scenarios in close collaboration with Fraud teams.
• Identify detection gaps and propose, implement, and validate improvements.
• Build scripts, automations, and tools to reduce manual work and improve response speed and consistency.
• Use Python extensively for analysis, automation, and internal tooling; Ruby experience is a plus.
• Produce clear, high-quality documentation for incidents, investigations, and post-incident reviews.
• Share knowledge, review peer work, and mentor other engineers.

Security Operations Engineer

• Own and continuously improve end-to-end Security Operations processes, including detection, investigation, escalation, response, and post-incident activities.
• Act as senior incident leader for high-severity incidents, ensuring timely containment, calm and structured decision-making, and clear stakeholder communication.
• Lead and participate in complex security investigations spanning cloud infrastructure, SaaS platforms, corporate systems, user behavior, and abuse scenarios.
• Ensure high-quality post-incident reviews with clear root cause analysis, actionable remediation, and accountability for follow-through.
• Define and evolve SIEM strategy, including log source onboarding, detection use cases, alert tuning, data quality standards, and coverage validation.
• Oversee creation and maintenance of detection logic, correlation rules, investigation playbooks, and response workflows.
• Drive automation and orchestration initiatives to reduce manual effort and accelerate triage and response.
• Champion the use of AI-assisted tools and techniques to expedite investigation, enrichment, decision-making, and response.
• Build, lead, and retain a high-performing Security Operations team in a fully remote, distributed environment.
• Foster a culture of trust, psychological safety, operational excellence, and continuous learning.
• Provide clear expectations, regular feedback, and coaching aligned with individual strengths and career aspirations.
• Establish and maintain clear career growth paths, helping engineers develop technical depth, operational ownership, and leadership capabilities.
• Support onboarding, mentorship, documentation, and knowledge-sharing practices to strengthen team resilience and reduce single points of failure.
• Partner closely with Engineering, IT, Fraud, Legal, People, Support, and Product teams during investigations, incidents, and improvement initiatives.
• Collaborate deeply with Fraud teams on abuse, account compromise, automation misuse, and anomalous behavior investigations.
• Communicate security risk, incident impact, and remediation plans clearly to both technical and non-technical stakeholders.
• Define, track, and improve operational security metrics such as detection quality, investigation effectiveness, response outcomes, and incident trends.
• Translate business risk and platform changes into actionable operational priorities and roadmap initiatives.
• Contribute to the long-term Security Operations strategy for a cloud-native, SaaS-first platform, with GCP as the primary cloud environment.

Security Operations Manager

• Scale Apollo’s BDR program by 3x
• Design and execute the operating model, capacity planning, tooling, and process changes required to sustainably triple BDR output while maintaining or improving quality and efficiency
• Build a trusted, data-driven forecasting framework that enables leadership to accurately predict BDR-sourced pipeline and revenue contribution across quarters
• Identify bottlenecks across the outbound motion (targeting, sequencing, messaging, activity mix, handoffs) and lead cross-functional initiatives that drive step-function improvements in conversion and productivity
• Operationalize Account-Based Marketing (ABM), Demand Generation, and MQL/PQL processes
• Distill complex data, processes, and insights into simple, actionable frameworks that empower junior reps to ramp faster, self-diagnose issues, and consistently hit performance benchmarks

Senior Sales Operations Manager – BDR

Chief of Staff

• Own complex calendar management for the General Counsel: prioritization, trade-offs, conflict resolution, and proactive time protection for focus and recovery time.
• Drive meeting excellence: ensure the right attendees, clear purpose, pre-reads where needed, decisions captured, and follow-ups tracked to completion.
• Act as an extension of the General Counsel—anticipating needs, surfacing risks early, and operating with exceptional discretion and accuracy.
• Own the Legal team’s Notion workspace: maintain structure, update core pages, keep process documentation current, and ensure the team can quickly find the latest information.
• Build and maintain checklists and lightweight operating systems for recurring Legal workflows (planning, team communications, templates, tracking, etc.).
• Support Legal team communications and cadence: agendas, action tracking, and ensuring key decisions and updates are documented and shared appropriately.
• Act as a trusted proxy to support litigation: coordination with outside counsel, document workflows, deadlines, internal stakeholder scheduling, and status tracking.
• Help establish repeatable, auditable processes to reduce friction and increase responsiveness during high-volume phases of litigation.
• Support board and committee preparation as needed: timelines, stakeholder coordination, and ensuring materials are accurate, final, and delivered on time.
• Manage board-facing distribution workflows with strong version control and confidentiality norms.
• Partner cross-functionally across G&A and the executive team on behalf of the General Counsel (e.g., planning rhythms, leadership communications, or special initiatives).
• Support periodic events/offsites and leadership cadences as needed.

Senior Executive Assistant – Chief of Staff

Product Marketing

• Build and maintain source-of-truth reporting across the ARR waterfall, including key dimensionality, and GTM Scorecard metrics.
• Partner with BI/Analytics to develop scalable data models and dashboards that ensure data confidence and consistency for GTM stakeholders and analytics communities.
• Define, document, and operationalize core GTM metrics, including logo definitions, ARR growth and accounting logic, funnel metrics, retention, and expansion.
• Develop and maintain advanced SQL-based analyses to support forecasting, pipeline health, performance tracking, and strategic decision-making.
• Deliver clear, actionable insights to GTM and RevOps leadership to support planning, prioritization, and execution.
• Support operational analytics initiatives such as source attribution, channel and partner performance, and funnel optimization across Sales and Customer Success.
• Ensure Salesforce data is well understood, modeled correctly, and effectively leveraged in reporting and analysis.

GTM Strategy & Operations Manager – Analytics & Intelligence

• Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool
• Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns
• Maintain campaign documentation, roadmaps, and calendars.
• Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind.
• Inspection and ensure accountability to playbooks and activity adherence.
• Manage data accuracy through reviews and audits.
• Liaise with Sales leaders to build outbound strategies and campaigns.
• Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration.
• Ensure alignment on execution and adherence to account planning workflows.
• Configure new users with appropriate domains and manage requests for large-scale outbound campaigns.
• Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing.

GTM Strategy & Operations Manager – Analytics, Intelligence

• Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool
• Be at the forefront of our Ai innovation, implementing and testing Apollo’s Ai features into our campaigns
• Maintain campaign documentation, roadmaps, and calendars.
• Set goals, and drive acceleration where we’re exceeding, and troubleshoot where we’re falling behind.
• Inspection and ensure accountability to playbooks and activity adherence.
• Manage data accuracy through reviews and audits.
• Liaise with Sales leaders to build outbound strategies and campaigns.
• Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration.
• Ensure alignment on execution and adherence to account planning workflows.
• Configure new users with appropriate domains and manage requests for large-scale outbound campaigns.
• Collaborate with Corporate Engineering, external deliverability consultants, and Marketing to ensure best practices and knowledge sharing.

Frontend Engineer

• Work closely with product, design and engineering team to design and contribute to core product initiatives.
• Produce "clean" and well-structured code, with detailed specifications.
• Implement "pixel perfect" design as delivered by our designers that works across different browsers, according to specifications provided
• Help maintain code quality, organization, automation and continuous delivery
• Effectively communicate development progress or blockers to the product lead, engineering manager, and other stakeholders
• Work effectively as part of a large global team
• Attend and engage in stand-ups, team meetings, and manager 1:1s
• Provide and receive constructive feedback and praise to co-workers in verbal and written form; respond and react to technical and behavior feedback from managers and peers

Account Manager, Mid-Market

Business Development Representative

Security Operations Engineer

Security Operations Manager

Senior Sales Operations Manager – BDR

Senior Executive Assistant – Chief of Staff

GTM Strategy & Operations Manager – Analytics & Intelligence

GTM Strategy & Operations Manager – Analytics, Intelligence

Senior Sales Operations Manager – BDR

Senior Frontend Engineer