Senior Customer Operations Manager
Apollo.io
ApolloSQL
Senior Sales Operations Manager, GTM
Apollo.io
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $165,000 - $185,000 per year
Job Level
Senior
Tech Stack
Apollo
About the role
- Support Sales and Account Management teams by designing, implementing, and managing operational processes
- Take ownership of critical systems and workflows and champion process excellence
- Partner with Account Management and Sales leaders to drive 2x pipeline growth through strategic account planning, whitespacing, and proactive outreach initiatives
- Design and manage territory carving, account balancing, and rules of engagement
- Develop and maintain dashboards and activity hygiene metrics to drive playbook adherence and support team attainment goals
- Lead forecasting processes and inspection cadences to ensure renewal and expansion revenue predictability within a +/- 5% accuracy range
- Build and continuously improve scalable, outcome-focused sales processes that prioritize simplicity and cross-functional alignment
Requirements
- 8+ years working in a Sales Operations or related Revenue Operations role
- Experience working with Account Management, and Customer Success teams
- Product-led company experience
- Early-stage, high-growth company experience
