Senior Communications Manager
Mozilla
Community Engagement Manager
Apex Service Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Support the over-arching community engagement strategy for Apex Service Partners.
- Design community engagement tactics & activations tailored to Home Services.
- Guide the planning and execution of events at our local brands to improve our event execution.
- Educate local brands & teams on our community engagement playbook.
- Manage larger strategic partnerships with charitable organizations, colleges and/or professional sports teams.
- Be an internal champion of community marketing by sharing out our strongest partnerships, largest activations and top-performing brands.
- Identify best practices to drive internal team engagement through volunteer opportunities, recognition and celebrations.
- Effectively communicate with internal teams, agency partners and media outlets to keep projects on time and on track.
- Work closely with the marketing and operations teams to align community engagement strategies with overall business goals.
- Partner closely with Social Media Manager to bring local efforts and initiatives to life on social channels and coordinate cross-functional efforts for holidays, campaigns, and initiatives.
- Build consolidated reports on community efforts and media exposure and provide actionable insights and recommendations to help improve ROI.
- Educate teams on how to track and measure the performance of local events and partners to help understand ROI.
Requirements
- 5+ years of PR, community engagement or marketing experience with increasing responsibility and a proven track record of success
- Highly effective project management, prioritization, multi-tasking, and time management skills
- High attention to detail and quality standards
- Excellent written and verbal communication skills
- Strong strategic capabilities as well as hands-on tactical ability
- Strong cross-functional management skills with demonstrated ability to effectively utilize internal resources to meet project deadlines and objectives
- Extensive marketing experience in home services or similar industry
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
- Must be passionate about community engagement and making a positive impact in local communities
- Social media acumen is essential and ability to work closely with Social Media Manager
- Willingness to travel up to 25%
