Senior Client Experience Manager
Transcard
Senior Affiliate Marketing Manager
Staples Promotional Products
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteJob Level
Senior
About the role
- Execute and support the growth of Quill’s affiliate marketing program by managing day-to-day operations and securing placements with new and existing partners.\n
- Contribute to strategy execution by delivering campaigns, supporting offer development, and tracking performance against program objectives within a $5M annual budget.\n
- Identify and recommend new affiliate partners, negotiate deal terms within established frameworks, and support onboarding efforts.\n
- Maintain and update promotional assets, program documentation, and partner-facing materials across affiliate platforms.\n
- Assist in the development of offers and marketing tactics to drive incremental performance and customer acquisition.\n
- Prepare program summaries and partnership documentation to support internal alignment and partner negotiations.\n
- Build and sustain relationships with key affiliate partners and external vendors to support program execution and growth.\n
- Ensure compliance by monitoring affiliate activity and supporting enforcement of program terms and standards.\n
- Respond to partner inquiries, coordinate campaign logistics, and manage outbound communications related to placements and promotions.\n
- Monitor affiliate performance metrics (traffic, conversion, ROI) and flag trends or issues for further review and optimization.\n
- Support reporting processes by interpreting performance data, surfacing insights, and recommending tactical improvements.\n
- Track budget pacing, process invoices, and monitor for spend alignment throughout the campaign cycle.\n
- Stay informed on affiliate marketing trends and identify potential applications to improve campaign execution or partner performance.\n
- Represent Quill in meetings with affiliate partners and attend industry events as needed to support program visibility and partner engagement.\n
- Oversee daily workstreams with Quill’s affiliate agency, ensuring deliverables align with program goals and timelines.
Requirements
- Self-starter with strong organizational skills and the ability to work independently while collaborating effectively across teams.\n
- High attention to detail with excellent project and time management capabilities.\n
- Comfortable working in Excel to manage budgets, analyze performance, and validate partner metrics using formulas, pivot tables, and basic data functions.\n
- Able to interpret reports and performance data to identify trends, surface issues, and recommend tactical improvements.\n
- Solid understanding of core marketing metrics (e.g., CPA, ROI, conversion rate) and how to apply them to affiliate performance.\n
- Clear communicator, able to summarize data and campaign results for both internal teams and external partners.\n
- Adaptable and efficient in a fast-paced environment with shifting priorities.\n
- Open to feedback and focused on continuous improvement.\n
- Strong interest in affiliate marketing with a desire to stay current on industry trends and partner opportunities.\n
- Proven track record of identifying, launching, and optimizing affiliate partnerships and campaigns.\n
- Demonstrated experience negotiating affiliate agreements, including commission structures and promotional terms.\n
- Strong relationship management skills with a history of maintaining and growing affiliate partner engagement.\n
- Experience with the setup, execution, and ongoing management of affiliate programs and partner integrations.\n
- Bachelor’s degree or equivalent work experience in marketing, advertising, communications, or similar.\n
- 5+ years of general marketing experience, including campaign execution and performance measurement.\n
- Minimum 3 years of direct, hands-on affiliate marketing experience, including responsibility for managing six-figure monthly budgets and delivering measurable ROI.\n
- Experience working with at least one major affiliate network or platform (e.g., Commission Junction, Impact, Partnerize, or similar).\n
- Proficient in applying performance marketing metrics (e.g., CPC, CPL, CPA, LTV) and understanding attribution concepts.\n
- Comfortable working in Excel with formulas and pivot tables to support budget tracking and campaign analysis.\n
- Experience in a B2B and/or multi-channel retail environment.\n
- Exposure to affiliate platform features beyond standard coupon partnerships (e.g., content partnerships, hybrid deals, or value-based models).\n
- Experience working with external agencies to manage program execution.\n
- Understanding of affiliate compliance monitoring and enforcement practices.\n
- Demonstrated ability to contribute to offer development and cross-channel alignment.\n
- Hybrid Schedule: Four days per week in Lincolnshire, IL.\n
- Inclusive culture with associate-led Business Resource Groups.\n
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).\n
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
