Enterprise Account Manager
NBCUniversal
Account Management Lead – Fintech
Plaid
full-time
Posted on:
Location: California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $157,440 - $268,800 per year
Job Level
Senior
About the role
- Manage and grow the customer base and set the vision and strategy to build long-term partnerships with customers.
- Lead a team of account managers who work with some of the largest Fintechs in the world.
- Collaborate cross-functionally across product and other go-to-market teams to build solutions that drive growth for customers and your team.
- Recruiting, hiring, and developing a world-class account management team to support our fastest growing customers and deliver on revenue targets for the business.
- Motivating and inspiring each team member to enable personal and professional career growth.
- Engaging directly with C-level executives internally and externally to build and maintain customer relationships.
- Building and executing the strategy that drives upsell/cross-sell revenue and renewals at scale, and operationalizing the process to drive team efficiency.
- Work in a high-pace, cross-functional environment that presents different challenges every day.
- Work with leadership across the company to set direction for the Fintech team and Plaid as a whole.
Requirements
- 8+ years of experience, ideally 3+ years managing a revenue-driving team.
- Proven track record of success driving revenue through sales or account management at a technology company, working with fintech, financial services, or tech organizations as clients.
- Excitement for recruiting, onboarding, and coaching; a thoughtful approach to team planning and development.
- Strong ability to articulate technical and financial value prop – internally for cross-functional collaboration, as well as externally to customers – including to executive audiences.
- Strong analytical skills to understand customer trends at scale.
- Ability to build relationships with internal and external stakeholders.
- Outstanding communication skills to drive internal alignment and results.
