Anglian Water Services

Manager

• Drive commercial excellence, value, and performance across Central Services.
• Own the end-to-end commercial management of specific delivery routes within Central Services.
• Manage day-to-day commercial activities, providing direction and expertise.
• Oversee daily commercial activities, including contract financials, final accounts, and audits.
• Work closely with operational teams to support the delivery of commercial targets.
• Lead on commercial assurance and risk management, maintaining risk registers.

Commercial Manager

Software Engineer

• Set the strategic direction for the Wholesale Market Services and Development Services aligning plans to Anglian Water’s wider business strategy and regulatory obligations
• Lead and drive upper quartile performance across key market measures (RMeX, DMeX, BRMeX), translating targets into clear priorities, governance and measurable outcomes
• Build influential relationships with key external stakeholders (eg our regulators, MOSL, developers, retailers, NAVs) and other influential partners and represent Anglian Water in forums and negotiations
• Lead commercial performance and revenue recovery, including robust forecasting, financial control and delivery on an operating budget of £5m and more than £400m annual cash from services
• Shape and deliver strategies that support growth across the region, enabling new connections and development delivery while reducing friction across the end-to-end value chain
• Provide visible, inclusive leadership for 150 colleagues, building capability, engagement and succession across a matrixed operation model
• Develop high-performing teams, fostering a culture of safety, wellbeing, continuous improvement and operational discipline
• Strengthen governance, risk management and controls, ensuring compliant delivery of market and developer services, and effective management of disputes, escalations and assurance activity
• Sponsor continuous improvement and digital transformation across people, process, data and technology, using insight (including smart meter and consumption analytics) to improve outcomes
• Drive sustained reductions in business demand in line with regulatory commitments and government expectations, embedding water efficiency and demand management into service delivery
• Collaborate across Anglian Water (Customer Experience, DDaT, Asset Planning, Finance, HR and Operations) to align investment, operational capacity and customer outcomes
• Champion a “Safer Every Day” culture, ensuring health, safety and wellbeing are integral to decision making and operational delivery

Head of Wholesale and Developer Services

Engineer

• Support the development and delivery of the Strategic Pipeline and other Water Resource Management Plan (WRMP) Capital Delivery Projects.
• Work closely with Anglian Water Operational teams and the SPA and @One Design & Delivery teams.
• Support design development and ensure risks to AW operations from construction works are fully mitigated.
• Communicate plans clearly across teams and verify mitigation measures are in place before and during delivery.
• Take a balanced view of operational and project delivery needs and promote collaboration between operational and SPA teams.
• Support design teams in gathering information to base the design on and provide operational expertise.

Interface Engineer

• Provide day to day leadership, oversight and management of the MRA operations, maintenance and administration.
• Ensure safe, effective, efficient and high quality work is delivered across the Northern Operations.
• Maintain excellent customer relationships, managing budgets and resources, achieving high standards of compliance, asset availability and site performance.
• Line management of the North operations and maintenance delivery team.
• Responsible for contractor and supplier management, ensuring safe and efficient delivery of all contracted work.
• Work closely with the office based scheduling and administration teams to ensure work load is managed and suitably delivered on a priority basis.
• Identify and lead on continuous improvement strategies.
• Enhance the reputation of Alpheus through proactive actions and professional customer interface.
• Proactively own Health & Safety across all sites.

Operational Manager – North

Technical Project Manager

• Manage delivery of technical projects, ensuring outcomes are achieved on time and within budget
• Lead project initiation, definition, and scoping, translating business requirements into technical solutions
• Develop and approve business cases, manage risks, and control change processes
• Lead technical teams, manage resources, and ensure compliance with standards and regulations
• Champion change management and drive adoption of new processes and systems
• Ensure smooth handover to business‑as‑usual teams and support continuous improvement

Data Engineer

• Shape the future of data at scale – driving clarity, quality and innovation across the enterprise.
• Act as a trusted expert in enterprise data architecture.
• Help build a clear, consistent and reliable data foundation.
• Collaborate closely with both business and technology teams to understand their challenges.
• Translate challenges into practical, scalable data architecture solutions.
• Provide expert guidance and architectural assurance—helping teams make informed decisions.

Enterprise Data Architect

Compliance

• Ensure new adoptable sewerage assets meet national Design Construction Guidance and Anglian Water standards
• Assess applications for sewer diversions to protect existing infrastructure
• Provide technical advice on drainage design, sewerage law, and best practice
• Deliver excellent customer service, building strong working relationships
• Support innovative, sustainable drainage solutions and keep up to date with industry developments
• Work with internal and external stakeholders to ensure high-quality asset delivery

Drainage Compliance Engineer

• Responsibility for planning and delivering a range of capital projects on budget.
• Full budgetary responsibility and accountability for delivering small to large schemes up to £1-2M.
• Manage and deliver projects from start to successful completion, on time and to quality requirements, including detail engineering design, procurement, site construction / installation, commissioning and handover.
• Directly oversee all critical elements of construction delivery to ensure robust achievement of key milestones.
• Respond to customer enquiries and develop technical designs, specifications, costs, and approved proposals.
• Prepare / review contracts and subcontracts to ensure technical requirements are satisfied and commercial risks are acceptable.
• Liaise with all project stakeholders including customers, suppliers, designers, subcontractors, site supervisors, and end-users / operators, and ensure work progresses according to plans and all requirements are met.
• Lead on and deliver full CDM compliance, often in the role of Principle Contractor/ Principle Designer.
• Manage full compliance with process and documentation to ensure compliance with internal and external audits.
• Oversee the delivery of construction safety on site where required, and where necessary the day to say coordination and supervision of contractors and work activities.

Project Engineer

• Drive improvements in the performance and efficiency of operational assets and maintenance activities within the assigned area.
• Ensure the effective day-to-day delivery of planned and reactive maintenance work.
• Own the design, development, and optimisation of Condition-Based Monitoring (CBM) routes and associated alerts.
• Ensure all safety critical equipment maintenance activities are completed on time and in line with compliance requirements.
• Provide mechanical and electrical technical support to Maintenance Managers and their teams.
• Lead and undertake project work within the area, including initiatives to reduce operating costs and optimise mechanical and electrical asset performance.

Lead Maintenance Engineer

• Play a pivotal role in the oversight and delivery of critical maintenance activities
• Deliver a comprehensive maintenance programme across designated sites
• Drive improvements that reduce asset downtime and increase asset availability
• Align planned work with local shutdowns to improve efficiency in maintenance activities
• Ensure the effective day-to-day delivery of planned and reactive maintenance work
• Own the design, development, and optimisation of Condition-Based Monitoring (CBM) routes and alerts
• Ensure all safety critical equipment maintenance activities are completed on time and in compliance
• Provide mechanical and electrical technical support to Maintenance Managers and their teams
• Lead and undertake project work to reduce operating costs and optimise mechanical and electrical asset performance

Application Engineer

• Apply your Systems Thinking approach to build and visualise insights which describe the performance of our hydraulic systems.
• Manage high quality OT data and a broad range of business metrics.
• Develop business requirements and use tools such as SCADA, Datacore & Ignition.
• Develop a tracking system to ensure all telemetry changes are captured and monitored.
• Maintain great working relationships with stakeholders & other teams, providing knowledge & expertise when required.

System and Application Engineer

• The Lead Maintenance Engineer will play a pivotal role in the oversight and delivery of critical maintenance activities
• Deliver a comprehensive maintenance programme across designated sites, including time-based, condition-based, and performance-based interventions
• Drive improvements that reduce asset downtime and increase asset availability
• Align planned work with local shutdowns to improve efficiency in the delivery of maintenance activities
• Ensure the effective day-to-day delivery of planned and reactive maintenance work
• Own the design, development, and optimisation of Condition-Based Monitoring (CBM) routes and associated alerts
• Ensure all safety critical equipment maintenance activities are completed on time and in line with compliance requirements
• Provide mechanical and electrical technical support to Maintenance Managers and their teams
• Lead and undertake project work within the area, including initiatives to reduce operating costs and optimise mechanical and electrical asset performance

• Develop and implement tailored change management strategies for projects and programmes
• Lead change activities to drive faster adoption, higher utilisation, and greater proficiency
• Build strong relationships with stakeholders at all levels, coaching leaders and frontline managers
• Create actionable plans including communications, training, and resistance management
• Monitor readiness, track success metrics, and manage risks to ensure smooth delivery
• Collaborate with project teams and change specialists to embed best practice and evolve enterprise change capability
• Support a culture of continuous improvement in health and safety

Change Manager

Risk

• Help protect our environment by driving down pollution risk across our Water Recycling Centres (WRCs) and Pumping Stations (PSs)
• Deliver proactive site audits, ensuring compliance, and identifying improvements to prevent pollution events
• Work closely with local Operations teams, offering specialist support, sharing best practice and helping embed consistent standards across the region
• Raise and track actions to completion from audits
• Complete assurance checks on local audits to ensure accuracy and consistency
• Identify recurring issues and themes, sharing insights with the Process Performance Team
• Support Environment Agency OSM audits, providing technical guidance and helping embed improvements
• Produce and maintain Environmental Risk Management Plans (ERMPs)
• Support the rollout of pollution‑prevention initiatives and standardised processes
• Carry out assurance checks on environmental policies and operational compliance
• Provide clear feedback, coaching and best‑practice guidance to Operations teams

Environmental Risk Reduction Technician

• Sparking new ideas and driving innovation projects from spark… to strategy… to solution
• Initiating and managing programmes that transform the way our Water Recycling systems operate
• Collaborating with operational teams to uncover opportunities and tackle challenges head‑on
• Staying plugged into the latest technologies across (and far beyond) the water industry
• Making sure innovation aligns with our long‑term goals and delivers real value
• Elevating business case development and championing best practice across the team
• Building connections, inspiring curiosity, and leading by example

Commercial Manager

Head of Wholesale and Developer Services

Interface Engineer

Operational Manager – North

Technical Project Manager

Enterprise Data Architect

Drainage Compliance Engineer

Project Engineer

Lead Maintenance Engineer

Lead Maintenance Engineer

System and Application Engineer

Lead Maintenance Engineer

Change Manager

Environmental Risk Reduction Technician

Flow Technology Development Manager – Water Recycling