Angkas

Product Designer

• Craft the UI/UX for Angkas’ customer and driver experiences, ensuring a cohesive, intuitive, and scalable product experience across key journeys.
• Execute an end-to-end product design for key initiatives from discovery and definition to prototyping, validation, and final UI delivery.
• Design and refine high-frequency flows (e.g., onboarding, booking, payments, support), ensuring clarity, consistency, and ease-of-use across all touchpoints.
• Simplify complex operational and marketplace constraints into intuitive user flows and interaction models for both customers and drivers.
• Drive the creation and adoption of design patterns and reusable components through Angkas’ design system, improving speed, quality, and consistency across teams.
• Partner closely with Product Managers, Engineers, Data/Analytics, Marketing, and Ops to align on problem framing, validate solutions, and measure impact post-launch.
• Champion design quality and accessibility standards; provide mentorship, critique, and guidance to elevate craft and decision-making across the design team.

Senior Product Designer

IT Support

• Assist in the execution of the IT Operations roadmap for office infrastructure, hardware rollouts, and business continuity.
• Enforce IT policies, standards, and security protocols across the organization.
• Identify bottlenecks in daily IT workflows and suggest practical solutions for improvement.
• Deploy, configure, and maintain AV systems, Meeting Rooms, CCTV/IP cameras, and physical security tools.
• Collaborate with workplace teams to support office expansions, space planning, and the digital employee experience.
• Coordinate with vendors for routine equipment procurement, maintenance, and support.
• Maintain and monitor office networks (firewalls, switches, Wi-Fi), ensuring reliable connectivity and endpoint security.
• Execute routine system backups and participate in disaster recovery testing.
• Assist in conducting risk assessments and resolving identified security vulnerabilities.
• Provide timely troubleshooting and tier-2 support for internal stakeholders across the organization.
• Assist in communicating IT changes, system updates, and security awareness campaigns to staff.
• Collaborate cross-functionally to ensure teams adopt IT best practices and use provided tools effectively.
• Help implement and maintain automations for HR, Finance, and Operations processes to increase productivity.
• Administer and support internal tools, collaboration platforms, and operational workflow systems.
• Serve as a reliable IT liaison for engineering, QA, and DevOps teams.
• Manage user access, permissions, software provisioning, and specialized environments required by technical staff.
• Assist in systems integration like SSO and Zero Trust.
• Setup policies for mobile devices.
• Update device police in response to Common Vulnerabilities and Exposures.
• Ensure that all IT Assets that can be managed by the current MDM are configured.

IT Operations Specialist

Supervisor

• Lead, supervise, and develop Operations Data Analysts — setting clear performance expectations, conducting regular check-ins, and ensuring each team member is on track to meet their individual KPI targets
• Own the overall quality, accuracy, and timeliness of all data reports and financial outputs produced by the team — serving as the final reviewer before insights and reports are escalated to the Retention & Loyalty Manager or senior stakeholders
• Translate the Retention & Loyalty Manager's strategic priorities into clear analytical workstreams, data projects, and financial models — coordinating task allocation across Operations to ensure efficient execution,
• Drive data-informed decision-making across the biker retention funnel by synthesizing insights from driver segmentation, churn analysis, incentive penetration tracking, CLTV/CAC modeling, and productivity reporting into cohesive strategic recommendations
• Monitor incentive spend, budget utilization, and commission program economics in coordination — flagging variances, optimizing spend efficiency, and ensuring all financial records are audit-ready and compliant
• Act as the primary point of escalation for Operation Data Analysts — resolving blockers, facilitating cross-functional coordination with Product, Finance, and the Data team, and representing the analytics cluster in team planning and review sessions
• Support the Retention & Loyalty Manager in team planning, KPI scorecard reviews, and senior stakeholder presentations preparing data packages, performance summaries, and strategic decks that clearly connect team outputs to national CB and biker livelihood outcomes
• Accept other associated responsibilities and projects as the need arises

Retention and Loyalty Supervisor

• Ensure compliance with all applicable tax laws, regulations, and reporting requirements.
• Prepare and file tax returns, including corporate, income, sales, and property taxes.
• Conduct regular tax audits and reviews.
• Identify tax planning opportunities to minimize tax liabilities.
• Research and analyze tax laws and regulations to identify potential tax benefits.
• Develop and implement tax strategies aligned with the company's overall business objectives.
• Work with auditors and tax authorities to ensure compliance.
• Analyze financial data to identify tax implications and potential tax savings.
• Use data analytics tools to monitor tax trends and risks.
• Provide tax support to other departments, such as finance, accounting, and legal.
• Adhere to company policy and procedures.
• Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
• Participate in ongoing training and development programs.
• Accept other associated responsibilities and projects as the need arises.

Tax Specialist

Accounts Receivable

• Review and verify invoices for accuracy and completeness.
• Ensure timely and accurate invoicing of customers.
• Follow up on overdue invoices and resolve billing discrepancies.
• Contact customers to collect outstanding payments.
• Maintain accurate records of collection efforts.
• Apply payments to customer accounts.
• Reconcile bank statements and resolve discrepancies.
• Prepare daily cash reports.
• Reconcile customer accounts on a regular basis.
• Identify and resolve discrepancies.
• Prepare and analyze accounts receivable reports.
• Provide insights into the aging of receivables and collection trends.
• Adhere to company policy and procedures.
• Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
• Participate in ongoing training and development programs.
• Accept other associated responsibilities and projects as the need arises.

Accounts Receivable Associate

General

• Develop and manage driver acquisition campaigns (social media ads, flyers)
• Monitor acquisition funnel performance (number of new leads, drop-off points)
• Organize driver recruitment events or pop-up activations
• Engage local partners or fleet owners for sourcing drivers in bulk
• Report acquisition numbers and growth trends to Operations Leads

Driver Acquisition Specialist

Data Analyst

• Own the analytics function end-to-end
• Lead a team and work directly with leadership on business insights
• Responsible for analytics roadmap and meaningful metric tracking
• Mix of strategic work (presenting to executives, alignment with product, operations, and finance) and technical work (reviewing analyses, debugging logic)
• Own data governance, work with engineering on pipeline reliability and data lineage

Head of Data Analytics, Insights

Full-stack Engineer

• Collaborate with cross-functional teams to design and implement software solutions.
• Develop and enhance features using ReactJS and Typescript
• Participate in architectural discussions and decisions involving application security.
• Design and optimize User Experience (UX) flows
• Improve Website’s Responsivity and Scalability
• Implement Automated Unit Testing Suites according to the company’s standards
• Mentor junior developers and provide technical guidance.