ANDRITZ

Mechanical Engineer

• Selbstständige technische Projektdurchführung im Bereich Engineering & Design
• Planung und Steuerung der technischen Projektumsetzung
• Überprüfung und Genehmigung von Fertigungszeichnungen, Stücklisten und technischen Spezifikationen
• Durchführung und Moderation von Entwurfsbesprechungen sowie Unterstützung technischer Klärungen mit Kunden und internen Abteilungen
• Unterstützung bei der Erstellung technischer Dokumentationen
• Umgang mit Qualitätsabweichungen
• Schnittstellenkoordination mit anderen Fachrichtungen (z.B. Turbine, Generator, etc.)
• Kontinuierlicher Wissenstransfer innerhalb des Teams

Senior Design Engineer, Hydro Generators

Field Engineer

• A Field Service Engineer works independently or with more experienced engineers in performing inspections, tuning, operational audits, pre-commissioning testing on boilers and environmental equipment, and writes estimates and proposals.
• Collecting and evaluating field data.
• Working with customers, account executives, vendors and sublet vendors with assistance and guidance from District Engineer or senior engineer.
• Preparing technical reports including service and special reports.
• Working as part of commissioning teams on project startups
• Performing site activities including: boiler inspections, condition assessments and boiler operation evaluations
• Providing construction technical support and outage management
• Works on estimates and proposals for equipment upgrades

Field Service Engineer

• Provide technical support and as needed response to customers, field technicians, and sales/account managers.
• Participate in equipment start-ups, commissioning, and complex repair work.
• Read and interpret mechanical drawings, flow diagrams, and schematics to identify issues and perform accurate repairs.
• Troubleshoot and resolve mechanical, installation, or performance problems in the field.
• Perform precision measurements using Verniers, Micrometers, and Dial Indicators.
• Support Customer Account Managers in identifying parts for repairs, rebuilds, and warranty work.

Field Service Technician

• Serve as the frontline point of contact for day-to-day customer needs.
• Conduct paper machine audits, service calls in close cooperation with local Application Sales Engineers (ASE).
• Communicates customer activity, sales opportunities, & competitive intel to the ASE & Regional Sales Manager (RSM).
• Provides assistance & guidance with machine clothing installations, developing supervisory & advisory capabilities.
• Take ownership of a specified territory and devise strategies to meet sales objectives.
• Makes in mill repairs of machine clothing to allow product to remain in operation.
• Develop strong inter-reliant relationships with customers through quality on-site support and social interaction.
• Mitigates warranty exposure through early detection and prevention of potential problems.
• Assists paper mills to set up proper records and complete value results platforms.
• Build & maintain comprehensive databases on customer paper machine clothing.
• Manage an expense budget within the guidelines provided.
• Performs other job-related functions as assigned.

Technical Service Engineer

Support Engineer

• Serve as the primary technical interface between cross functional teams globally, suppliers, and customers
• Provide technical support for wear and spare parts, including troubleshooting, root cause analysis (RCA), and resolution of Non-Conformance Reports (NCRs)
• Deliver technical product training to internal teams and customers to ensure high product knowledge and service quality
• Support quality control processes by analyzing deviations and recommending corrective and preventive actions
• Provide technical consultation to customers for all types of service activities, from preventive maintenance to emergency support
• Utilize 3D measurement equipment to support reverse engineering processes for non-OEM components
• Contribute technical expertise to continuous improvement initiatives and cross-functional projects

Technical Support Manager

• Facilitating sales by establishing a strong relationship with colleagues in Sales, Product Management, Quality and Engineering
• Providing accurate proposals in time and quality that meet customer needs and expectations
• Effectively interacting with other functions and customers to ensure targets are achieved
• Strong understanding of technical specifications of pumps and related equipment
• Proactive, Creative, out-of-the-box thinking
• Experience with hydraulic selection tools is an advantage
• Experience using CRM tools, proficiency in MS Office applications
• Experience with order execution of technical projects and SAP is valuable

Technical Sales Support Engineer

Sales

• Sales manager for Nuclear application, who should have the ability to sell the pump independently
• Provide support and counsel to the GM/ Team Leader concerning the sales and marketing area in certain market
• Actively engages himself in the planning, marketing, promoting and presentation activities
• Supporting the company’s participation in the exhibitions
• Develops business strategies to assure awareness of opportunities, trends, competitive and realize the order intake
• Develops intense friendly relationship with the customer base
• Observes and report periodically about all major competitor movements
• Periodically reports about the critical functions and results as well as expectations
• Monthly reports about all sales and travelling activities, including new projects and follow up of existing open projects regarding potential closes as well as project
• Carries out direct face to face technology presentations respectively support technology presentations and closing negotiations with customers
• Participate actively in all strategic planning activities regarding annual sales forecast