ANDRITZ

Technical Support Manager

ANDRITZ

full-time

Posted on:

Location Type: Office

Location: Geldrop • Netherlands

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Serve as the primary technical interface between cross functional teams globally, suppliers, and customers
  • Provide technical support for wear and spare parts, including troubleshooting, root cause analysis (RCA), and resolution of Non-Conformance Reports (NCRs)
  • Deliver technical product training to internal teams and customers to ensure high product knowledge and service quality
  • Support quality control processes by analyzing deviations and recommending corrective and preventive actions
  • Provide technical consultation to customers for all types of service activities, from preventive maintenance to emergency support
  • Utilize 3D measurement equipment to support reverse engineering processes for non-OEM components
  • Contribute technical expertise to continuous improvement initiatives and cross-functional projects

Requirements

  • Bachelor’s degree (HBO) in Mechanical Engineering or Materials Engineering
  • Experience in a similar position within the Feed & Biofuel industry
  • Strong knowledge of the market, products, and customer requirements
  • Relevant experience in technical support, application management, materials, or aftermarket services
  • Skilled in SAP, MS Office, and CAD software, including Autodesk Inventor
  • Fluent communicator in English and German, both written and spoken
  • Analytical, structured, and solution-focused approach to problem-solving
  • Confident communicator with the ability to engage effectively with customers and internal teams
  • Proactive, self-motivated, and adept at managing multiple tasks simultaneously
  • Experienced in project management with a mindset geared toward continuous improvement
  • Strong leadership presence with excellent interpersonal skills; collaborative yet capable of working independently
  • Willingness to travel abroad (15-25%)
Benefits
  • Flexible working hours
  • Possibility to work from home
  • Competitive salary
  • Solid secondary benefits including a solid pension plan
  • Holiday allowance
  • Company car
  • Bonus plan
  • Fun activities such as an international lunch, summer BBQ and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingroot cause analysisNon-Conformance Reports3D measurement equipmentreverse engineeringtechnical supportapplication managementproject managementcontinuous improvementpreventive maintenance
Soft Skills
analyticalstructuredsolution-focusedconfident communicatorproactiveself-motivatedinterpersonal skillscollaborativeindependentengagement