Analytic Partners: global leader in commercial measurement and optimization for major brands
Review and supervise outstanding account balances
Lead timely invoice collection efforts for slow paying balances
Research and resolve billing discrepancies, payment issues, and customer inquiries in a professional manner
Keep management informed of credit and collection activities
Ensure all credit and collection activities adhere to company policies, industry best practices and relevant debt collection laws and regulations
Research and assemble documentation to support adjustments to account balances
Routinely communicate with global offices on outstanding receivables
Create and set up customer profiles in the accounting system
Maintain detailed and organized records of customer accounts, transactions, payments and credit history
Work with internal departments to address customer issues and ensure smooth operations
Support revenue and accounts receivable analysis
Actively contribute to systems and process improvement
Protect organization's value by keeping information confidential
Requirements
Required: 1 - 2 years of receivable and collections experience
Required: Excellent interpersonal skills. The ability to carry out the duties in a professional and courteous manner while being assertive and confident.
Required: Excellent communication skills. The ability to communicate in a clear and concise manner both orally and in writing with global customers.
Required: Understanding of financial information, including ratio analysis of financial statements, operating statistics, and receivable and collection data.
Required: Microsoft Office, ERP (NetSuite a plus), and business systems experience
Required: Excel knowledge
Preferred: Associates degree in accounting
Basic understanding of GAAP
Ability to work independently and be self-motivated
Strong organizational and planning skills to prioritize the appropriate accounts and schedule/attend follow up appointments