Amynta Group

Account Executive

• Drives sales for their portfolio
• Key activities include channel development, pipeline management, sales qualification, CRM utilization, dealer development, dealer contracting, dealer training, SG&A management and front line product support
• Drives monthly and annual sales goals and objectives, meeting sales goals for their portfolio and contributing to goal achievement
• Serves as the voice of the customer, encouraging all divisions to develop and deliver a dealer-centered experience
• Participates in industry conferences and related marketing opportunities
• Implements continuous improvement activities, delivering improved operational processes, increased efficiency, and improved sales conversion rates
• Engages with claims, marketing, clients and dealers to obtain market trends, competitive analyses, and competitive pricing feedback
• Maintains knowledge of contract terms and conditions and partners with underwriting and claims to suggest modifications to contract terms and conditions to improve the product
• Active participation on the Sales team

Sales Executive

Customer Support

• Provide routine customer service and policy support to agents and carriers
• Communicate with agents and carriers via multiple channels (phone, chats, emails)
• Research, resolve, and clearly communicate customer inquiries in accordance with established service standards
• Maintain a working knowledge of products, services, and promotions
• Review and process applications, binders, endorsements, and other documentation required for policy issuance

Customer Service Representative, Commercial Auto Insurance

Vice President

• Assess technical, financial, and counterparty risks
• Evaluate, structure, and underwrite complex risks in the energy sector
• Collaborate with the credit insurance team to maintain portfolio integrity
• Contribute to strategic growth initiatives

SVP, Head of Energy

• Provide routine customer service and policy support to agents and carriers by answering questions regarding coverage, rates, billing issues, and general policy reviews.
• Communicate with agents and carriers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
• Research, resolve, and clearly communicate customer inquiries in accordance with established service standards, escalating issues as appropriate
• Maintain a working knowledge of products, services, and promotions
• Review and process applications, binders, endorsements, and other documentation required for policy issuance, including time-sensitive requests
• Complete required forms and documentation and accurately record all customer interactions and transactions in the CRM system
• Organize and maintain policy files to ensure proper documentation management
• Assist with the creation, documentation, and continuous improvement of processes
• Collaborate with team members and cross-functional partners to ensure accurate and timely completion of work
• Provide excellent customer service to both internal and external partners
• Perform other duties as may be assigned

• Provide routine customer service and policy support to agents and carriers by answering questions regarding coverage, rates, billing issues, and general policy reviews
• Communicate with agents and carriers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms
• Research, resolve, and clearly communicate customer inquiries in accordance with established service standards, escalating issues as appropriate
• Maintain a working knowledge of products, services, and promotions
• Review and process applications, binders, endorsements, and other documentation required for policy issuance
• Complete required forms and documentation and accurately record all customer interactions and transactions in the CRM system
• Organize and maintain policy files to ensure proper documentation management
• Assist with the creation, documentation, and continuous improvement of processes
• Collaborate with team members and cross-functional partners to ensure accurate and timely completion of work

Customer Service Representative

Sales

• Reporting to the Senior Vice President of Sales, focusing on growing new business and increasing market penetration
• Serve as a dedicated strategic partner to drive the development of new AAGI business
• Craft and implement strategies for closing new business and increasing AAGI’s market share in the Agent distribution channel
• Responsible for the penetration and growth of AAGI product lines
• Steer business results using strategic selling skills
• Act as key contact while leading the effort to grow new business by building relationships
• Develop and maintain a relationship plan for all prospective accounts
• Arrange and participate in personal client visits and ensure engagement in all new business account kickoffs
• Stay informed of business opportunities, competitive activity, market trends, and related issues
• Represent AAGI at professional trade association meetings and conventions as required
• Manage Region’s Sales-Force Pipeline to ensure accuracy
• Develop and maintain an ongoing sales plan of action
• Maintain sales/customer database in Salesforce
• Lead a monthly review of the Sales Pipeline

Sales Executive

Customer Service Representative, Commercial Auto Insurance

SVP, Head of Energy

Customer Service Representative, Commercial Auto Insurance

Customer Service Representative

Vice President, Sales