Customer Service Representative, Commercial Auto Insurance

Amynta Group

Customer Service Representative at Amynta Group supporting commercial auto insurance agents. Delivering timely service through phone, email, and chat in a high-volume environment.

Posted 6/10/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

About the role

Key responsibilities & impact

Provide routine customer service and policy support to agents and carriers
Communicate with agents and carriers via multiple channels (phone, chats, emails)
Research, resolve, and clearly communicate customer inquiries in accordance with established service standards
Maintain a working knowledge of products, services, and promotions
Review and process applications, binders, endorsements, and other documentation required for policy issuance

Requirements

What you’ll need

High school diploma or equivalent
Strong written and verbal communication skills
Ability to troubleshoot basic issues with equipment such as headset, internet, and connectivity
Proficiency in Microsoft Office and web-based systems
Ability to evaluate policy information, recognize potential issues, and take appropriate action to resolve them

Benefits

Comp & perks

Comprehensive benefits include medical, dental, vision, disability, and life insurance
401(k) with company match
Paid time off plus company holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingpolicy evaluationcustomer service

Soft Skills

written communicationverbal communication

Certifications

high school diploma