Sales

• Create subscription renewal quotes for existing customers.
• Proactively contact and work with customers with expiring subscriptions to maximize renewal rates and leverage cross-sell and upsell opportunities.
• Manage the high-volume renewal activities, including quoting and ensuring timely renewals.
• Address internal and external inquiries regarding renewal accounts and quoting.
• Collaborate with Account Executives and Customer Success teams to provide renewal opportunities for strategic accounts.
• Collaborate with cross-functional teams to maintain an accurate pipeline for effective forecasting.
• Understand Amplify products to effectively up-sell and renew customers.
• Provide exceptional customer service by advancing service issues to the appropriate parties.
• Use Salesforce.com to organize and track renewal status for assigned territory customers.
• Maintain all workflow Service Level Agreements set by Leadership.
• Continuously contribute to improving the renewal process to enhance efficiency and effectiveness.
• Undertake additional projects as assigned to support the overall objectives of the Renewals team.

Renewals Specialist, Sales

Regional Sales Representative

Inside Sales Account Manager

Account Sales Representative

Enterprise Client Executive

Account Executive – Customer Growth