Program Manager, Value Creation
QAD
Head of Product – Operations
Amperity
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $270,000 per year
Job Level
Lead
About the role
- Bridge the gap between product strategy and engineering; drive planning, partnership, coordination, delivery tracking, reporting, and accountability across the product organization
- Coordinate and run product operating cadences, including planning cycles, internal roadmap reviews, loss analysis, market analysis, customer feedback reviews, product committee meetings, status updates, and syncs
- Report on product delivery, dependencies, and risks; maintain planning boards, product roadmaps, and dashboards to ensure data accuracy and visibility
- Improve on-time delivery by unblocking teams, escalating issues quickly, and keeping everyone aligned
- Define standards for execution quality, delivery predictability, and process adherence; create detailed weekly, monthly, and quarterly reporting on delivery progress and product health
- Ensure every Product initiative has defined success criteria and accountable owners; monitor product health metrics (adoption, usage, release quality), report insights, test hypotheses, and surface gaps
- Partner with Engineering, GTM, Customer Success, and Finance to manage timelines, dependencies, launch readiness, and smooth handoffs
- Stand up and manage tools and analytics dashboards; establish lightweight repeatable processes and continuously refine them based on lessons learned
- Report to the Chief Product Officer and build the Product Operations function, starting hands-on and evolving into a manager role
Requirements
- 15+ cumulative years in product management, product operations, program management/PMO roles with experience driving delivery in Product Organizations
- Execution-First Mindset: focus on making sure commitments are met and results are delivered
- Hands-On Operator: comfortable managing tools, running meetings, tracking dependencies, and producing reports
- Metrics-Driven: accomplished at building and maintaining dashboards and using data to keep teams accountable
- Communicator: experience communicating product updates, milestones, progress, risks, and next steps to team members at all levels
Benefits
- 100% employee healthcare coverage
- Cash incentives
- Stock options and new-hire equity grant
- Transportation subsidies
- Comfortable work environment with plenty of snacks
- Events and activities (in-person and remote)
- Self-managed PTO
- Flexible work arrangements (hybrid work model)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct operationsprogram managementdelivery trackingdata analysisreportingmetrics-drivenexecution qualityprocess adherencesuccess criteria
Soft skills
execution-first mindsethands-on operatorcommunicationteam alignmentproblem-solvingaccountabilitystakeholder managementadaptabilitycollaborationleadership
