Ampd Energy

Field Engineer

• Provide remote and sometimes local expert technical support to customers
• Install and commission products on customer sites
• Teach our distributors and contractors how to service and use our products
• Diagnose and root cause issues
• Create/write up test reports, service reports, and knowledge base articles
• Help collect and analyze data regarding product reliability, usability, and performance
• Provide feedback to engineering and sales team

• Provide remote and sometimes local expert technical support to customers
• Install and commission products on customer sites
• Teach our distributors and contractors how to service and use our products
• Diagnose and root cause issues
• Create/write up test reports, service reports, and new knowledge base articles
• Collect and analyze data regarding the product reliability, usability, and performance
• Provide feedback to our engineering and sales team to improve our future products

• Provide remote and sometimes local expert technical support to customers
• Install and commission products on customer sites
• Teach our distributors and contractors how to service and use our products
• Diagnose and root cause issues
• Create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues
• Help collect and analyze data regarding the product reliability, usability, and performance
• Provide invaluable feedback to our engineering and sales team to improve our future products