Ameriprise Financial Services, LLC

Security Engineer

• Evaluate and support the delivery of business solutions aligning with Information Security policies, standards, and best practices.
• Act as a single point of contact for assigned business projects for information security consulting engagements.
• Perform internal audits, support external audits, and close identified gaps.
• Implement and execute security evaluation processes.
• Provide feedback and recommendations for remediation of security gaps identified during evaluations.
• Conduct various types of security assessments identifying configuration and deployment issues.
• Build strong partnerships with technology and business stakeholders.
• Provide design leadership for security technology in project teams.

Information Security Technical Lead

Product Manager

• Responsible for the product management and growth of the annuity platform
• Manage carrier relationships
• Provide insights and actionable recommendations to support advisor and client experience improvements
• Assist in due diligence of carriers, products and concepts
• Support firm recruiting efforts
• Develop effective and relevant advisor education and training opportunities
• Guide carrier and product onboarding process
• Provide support for annuity sales desk
• Support annuity related initiatives

Product Manager – Annuities

Financial Planning and Analysis

• Lead the onboarding and transition of financial institution programs
• Act as the Onboarding Quarterback, guiding advisors and staff through hiring, licensing, and appointment processes
• Provide hands-on support for developing implementation and training strategies
• Collaborate with the Transition Management Support Team to execute a comprehensive transition plan
• Communicate effectively with partners to share best practices and recommend policy enhancements

Senior Onboarding Associate – Financial Institutions

Business Analyst

• Develop and maintain documentation for processes and workflows
• Ensure accuracy and consistency of data through regular validations and audits
• Organize and facilitate meetings with internal teams and external partners
• Provide timely updates and maintain clear communication across stakeholders
• Support system updates and releases through testing and validation
• Monitor and review data to maintain compliance and operational standards
• Assist in managing strategy-related requests and work plans
• Track progress, gather necessary materials, and ensure timely execution of deliverables
• Respond to inquiries and escalations related to advisory products
• Address exceptions and ensure resolution in line with established guidelines
• Provide support for audit activities and compliance reporting as needed

Lead Business Analyst

Marketing Operations

• Work in close partnership with Banking and Cash Solutions Marketing, Communications, Training, Sales Strategy, and Operations team to provide operational support and project management.
• Maintain and support ongoing reporting and tracking needs of the Banking and Cash Solutions advisor marketing program, training and webinar engagement.
• Manage activities that support the development and tracking of advisor engagement in key programs within the business.
• Collaborate closely with training managers to conduct pre-event administrative support and complete post-event administrative reporting work.
• Produce and communicate ongoing reporting of advisor and client engagement leading indicators.
• Support the implementation of complex direct to client communication strategies as needed.
• Participate in regular meetings with stakeholders to drive toward business results.
• Develop or refine presentation decks for training initiatives or business reporting as needed.
• Provide data analysis and insights as required to support relevant project initiatives, deliver periodic management information and enable continuous improvements.
• Help team manage direct to consumer marketing and communication processes and documentation before final sign-off by the business for implementation.

Senior Lead Marketing Operations – Banking and Cash Solutions

Project Manager

• Create & manage project plans for small to medium enhancement/initiatives.
• Define project schedules, allocate resources and monitor progress.
• Align project objectives with company goals, and make sure project team is clear on objectives.
• Deliver and install technology solutions.
• Tracking and managing financials.
• Help project team with the design and development tasks.
• Lead process of issue identification and resolution.
• Risk management.
• Monitor and manage scope, cost and schedule.
• Manage all documentation.
• Work multiple projects simultaneously.
• Foster partnership with customers/stakeholders/sponsors.
• Manage repeatable activities, provide support to operations, lead and manage production issues.
• Flexibility in timings to support installs, releases, secondary production support etc.

Project Management Lead – Tech

Operations

• Design, implement, and maintain disaster recovery (DR) plans for the organizations IT infrastructure, ensuring business continuity.
• Assess and analyze business impact, defining recovery objectives (RTO and RPO) and aligning them with organizational goals.
• Regularly test disaster recovery procedures through simulations and mock drills to ensure operational readiness.
• Work with different teams to identify critical systems and services that need to be included in the disaster recovery plan.
• Evaluate DR tools and solutions, focusing on AWS-based services, to ensure a scalable and cost-effective recovery solution.
• Ensure that all IT systems are designed with resiliency in mind, ensuring high availability and fault tolerance.
• Implement and maintain cloud-based disaster recovery strategies using AWS services such as Amazon EC2, S3, RDS, Route 53, and more.
• Collaborate with architecture teams to ensure resiliency and continuity measures are embedded into infrastructure design.
• Oversee and optimize backup strategies, ensuring that systems can be quickly restored with minimal data loss.
• Automate disaster recovery processes and workflows using modern DevOps tools such as AWS CloudFormation, Tidal, Terraform, Ansible, or other automation frameworks.
• Implement Infrastructure as Code (IaC) practices to streamline the provisioning and management of recovery environments.
• Use SumoLogic, Dynatrace, AWS Lambda, CloudWatch, and other automation tools to proactively monitor and respond to system events or failures.
• Maintain clear and up-to-date documentation of disaster recovery plans, runbooks, and processes.
• Provide detailed post-disaster recovery reports, outlining the effectiveness of the recovery process and any lessons learned.
• Report on resiliency metrics, recovery objectives, and automation progress to senior leadership.
• Lead the response during actual disaster recovery events, coordinating with IT and business units to ensure a smooth recovery process.
• Perform post-incident analysis to identify root causes, implement corrective actions, and improve recovery plans.
• Collaborate closely with cross-functional teams including IT operations, security, engineering, and business continuity.
• Provide training and awareness on disaster recovery procedures to staff, helping them understand the importance of disaster recovery and their roles during recovery scenarios.

Tech Operations Lead – Disaster Recovery

Accounts Receivable

• Virtually partner with local operations leaders to drive onboarding consistency
• Serve as primary paperwork processor for EAR transitions
• Consult & coach leaders on onboarding processes
• Identify process improvements & trends
• Mentor & coach others in team development
• Maintain strong brokerage, legal, regulatory & compliance knowledge
• Act as expert on Thomson ONE systems

Senior Onboarding EAR Specialist

Manager

• Execute the EAR project play book and ensure successful onboarding of new EAR advisors
• Serve as the main point of contact for escalated questions
• Provide branch level consultation as identified
• Develop and maintain relationships with field leaders and recruits

EAR Transition Manager

Content Manager

• Develop intuitive and streamlined user journeys
• Work closely with Product Owners, Marketing Managers, and others
• Deliver exceptional UX content experiences
• Collaborate with UX and Design teams
• Determine UX content experience solutions

UX Content Manager

• Design, implement, and maintain disaster recovery (DR) plans for the organization's IT infrastructure, ensuring business continuity.
• Assess and analyze business impact, defining recovery objectives (RTO and RPO) and aligning them with organizational goals.
• Regularly test disaster recovery procedures through simulations and mock drills to ensure operational readiness.
• Collaborate with architecture teams to ensure resiliency and continuity measures are embedded into infrastructure design.
• Oversee and optimize backup strategies, ensuring that systems can be quickly restored with minimal data loss.

Marketing

• Support delivery of marketing campaign and events with the development and adaptation of assets as required
• Execute and manage campaigns across email, digital, social, events, and media channels to ensure timely delivery
• Work with Local Marketing function to deliver agreed campaign assets relevant for their markets, managing the translations and approvals as required
• Ensure the broader EMEA B2B Marketing team is kept up to date with asset development and pipeline, along with the production of regular campaign updates and reports, as required
• Proactively collaborate across the marketing team to support the delivery of the broader marketing strategy, key initiatives, etc.
• Constructively challenge the norm to deliver significant step changes in client experience and commercial results
• Serve as an advocate for EMEA B2B marketing activities within marketing, and across the broader business

Senior Associate – Marketing Campaigns

Product Marketing

• Collaborates with Marketing, Creative, Compliance, Data, Product Management, Investments and Distribution teams to refresh and maintain materials regarding Columbia Threadneedle Investments products (OEICs, SICAVs, etc.)
• Coordinate with business partners in distributing the materials to the appropriate channels/media.
• Work with the wider business team to support our shareholder mailing process, coordinating closely between Product, Marketing, Legal, Compliance, Third Party Oversight and Client Relationship Management teams.
• Ensure mailings are reviewed and approved and hit relevant mailing dates.
• Update the teams regularly through stakeholder meetings and become the go-to person in coordinating this activity throughout the year.
• Own the delivery of translations for our agreed marketing materials (eg thought leadership content, fund flyers).
• Agree requirements with local markets and manage the relationship with key internal stakeholders and external suppliers to create the most efficient process possible.
• Work with the wider EMEA product marketing team in the creation, editing, and review of product materials.
• Manage workflow process of marketing material using internal project/workflow tool to manage timelines and ensure deadlines are being met.
• Initiate, update and manage the compliance approval process of marketing materials. This includes incorporating appropriate disclosure on materials, submitting documents for compliance review, and working to finalize materials based on any compliance comments.
• Communicates status updates and completion timing to Senior Marketing Manager, product managers and business partners.
• Develops and monitors effectiveness and usage and makes recommendations for improvement.
• Analyze competitor offerings, market trends, and customer feedback to inform product positioning and go‑to‑market strategies.

Senior Associate – Product Marketing

Systems Engineer

• Provide technical solutions that meet user needs and improve business performance
• Participate in testing and reporting of UAT with internal partners and vendor
• Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Develop dashboards, reports, and visualizations using tools like Power BI or Excel
• Troubleshooting with end-users, internal tech partners and vendors

Senior Systems Analyst – Tech IND

Compliance

• Conduct required Branch Office and Office of Supervisory Jurisdiction inspections
• Complete independent research and analyze information prior to exams
• Conduct initial and exit interviews with Registered Principals and staff
• Review and report on field compliance supervision effectiveness
• Provide education to field members on compliance supervisory tasks
• Write, deliver, and follow up on Commitment to Action plans
• Communicate results to field leadership
• Maintain knowledge of industry and firm practices
• Identify process improvement opportunities

Information Security Technical Lead

Product Manager – Annuities

Senior Onboarding Associate – Financial Institutions

Lead Business Analyst

Senior Lead Marketing Operations – Banking and Cash Solutions

Project Management Lead – Tech

Tech Operations Lead – Disaster Recovery

Senior Onboarding EAR Specialist

EAR Transition Manager

UX Content Manager

Tech Operations Lead – Disaster Recovery

Senior Associate – Marketing Campaigns

Senior Associate – Product Marketing

Senior Systems Analyst – Tech IND

Compliance Manager