American Exchange Group

Graphics Designer

• Design, build, and test 5-7 marketing emails per week (for both US and UK markets) within Klaviyo, ensuring accuracy in layout, links, and responsiveness across devices
• Develop and maintain email templates in Klaviyo that align with brand guidelines and seasonal campaigns
• Create email design assets such as animated and static banners
• Ensure all designs are visually innovative, on-brand, and optimized for engagement and conversion
• Collaborate cross-functionally with the Creative, E-Commerce, and Marketing teams to support new launches and campaigns
• Contribute to paid social ad creation and web projects as needed, including homepage and campaign page updates and video components

Digital Designer

Payroll

• Process bi-weekly and/or semi-monthly payroll for multiple entities, ensuring accuracy, timeliness, and compliance.
• Maintain payroll records, employee data, and ensure proper documentation for new hires, terminations, and status changes.
• Collaborate with HR and Finance to reconcile payroll, benefits, and deductions.
• Manage multi-state payroll requirements, including tax filings, wage garnishments, and compliance with local labor laws.
• Respond to employee inquiries regarding pay, timekeeping, and deductions with professionalism and confidentiality.
• Prepare and distribute payroll reports for leadership and finance teams.
• Partner with external vendors (e.g., BambooHR, Paychex, or other systems) to troubleshoot issues and improve payroll processes.
• Support year-end payroll activities, including W-2s, audits, and reconciliations.
• Identify and implement process improvements to drive efficiency and accuracy.

Payroll Specialist

Ecommerce

• Maintain and update product listings, including descriptions, SEO tags, images, inventory, and pricing.
• Ensure product data accuracy and consistency across the site.
• Support operations manager with troubleshooting and coordinating technical issues with developers or Shopify apps.
• Assist with merchandising strategies (Search Spring) to maximize conversion, AOV, and customer engagement.
• Monitor and add back-order dates for online preselling.
• Clean up disco or sale out of stock items.
• QA email campaigns and digital catalogs.
• Prepare daily reports with insights for leadership.
• Assist Director of Ecommerce with merchandising strategies.

Ecommerce Coordinator, Shopify

Operations

• Supervise and support a team of 3 staff members to ensure accurate and timely order processing.
• Develop and manage internal tracking systems for order statistics and procurement timelines.
• Oversee creation of vendor offers aligned with set margin structures; manage purchase orders and vendor communications.
• Maintain and grow strong supplier relationships while responding to customer inquiries regarding product allocation and delivery timelines.
• Create and distribute weekly purchasing and performance reports to inform strategic planning and fiscal control.
• Assist with the development and implementation of offer and order management systems within Monday.com.
• Prepare and manage ecommerce offer files; process purchase and sales orders using Excel-based systems.
• Generate performance reports, including Gross Profit Margin metrics, to guide business decision-making.
• Maintain and update workflows within Monday.com; upload and manage data within the Order Management System.

Operations Manager

Designer

• Create seasonal mood and trend boards in collaboration with the Design Director
• Develop accurate artwork, repeats, and specs using Adobe Illustrator, Photoshop, and InDesign
• Prepare design files for sampling and production
• Collaborate with cross-functional teams to ensure product execution matches design intent
• Support product revisions, costing updates, and presentation materials
• Stay on top of timelines, trends, and technical innovations in textiles
• Contribute ideas and assist wherever needed throughout the design process

Designer – Home Textiles

• Design and develop home textile products, including decorative pillows, bedding, throws, and bath.
• Create artwork, patterns, and technical design files using Adobe Photoshop and Illustrator.
• Collaborate with production, sourcing, and sales to bring designs from concept to completion.
• Research design trends, colors, materials, and techniques to deliver fresh, market-relevant products.
• Balance multiple projects and deadlines with accuracy and attention to detail.
• Support showroom set-up for internal and client presentations.

Digital Designer

Payroll Specialist

Ecommerce Coordinator, Shopify

Operations Manager

Designer – Home Textiles

Associate Designer – Home Textiles