American Cancer Society

Managing Director, Email Marketing

American Cancer Society

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $140,000 - $170,000 per year

Job Level

Lead

Tech Stack

Cloud

About the role

  • Strategic leadership and oversight of the enterprise-wide marketing automation strategy and implementation
  • Primary liaison with the ACS Legal team to ensure compliance with all channel privacy regulations
  • Oversees the selection, development, and optimization of marketing automation tools across the enterprise
  • Leads audience segmentation and engagement strategies, ensuring targeted and personalized communications that drive revenue and donor engagement
  • Accountable for leading integrated email and multichannel campaign strategies, ensuring alignment across digital, social, and offline channels
  • Analyzes and optimizes program KPIs using data-driven insights to test, measure, and refine marketing automation strategies
  • Identifies and champions marketing industry innovations and best practices
  • Partners with key stakeholders across the organization to establish expectations, goals, and testing plans
  • Leadership and supervision of the Email Marketing team
  • Manages response to customer service escalations related to email and text marketing

Requirements

  • Bachelor's degree in Business Management, Marketing or related field
  • Marketing Cloud Email Specialist Certification required (and other certifications as assigned)
  • 10+ years marketing experience with project management focus or relative experience
  • 7+ years experience managing national email program for large non-profit or organization
  • Deep experience with program level budget management and forecasting
  • Experience with multiple Email marketing platforms (full service and self-service)
  • Microsoft PowerPoint, Excel, Word and other project management and presentation applications