Ooma, Inc.

Email Marketing Manager

Ooma, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $75,000 - $115,000 per year

Job Level

Mid-LevelSenior

About the role

  • Plan, design, and execute a wide range of email campaigns, including weekly newsletters, lifecycle journeys, and promotional communications.
  • Serve as the subject matter expert on email marketing strategy and best practices.
  • Write and produce dynamic, customer-centric content that inspires action.
  • Drive engagement and growth through targeted cross-sell, upsell, and referral campaigns.
  • Optimize emails for deliverability, mobile responsiveness, and performance (open/click rates, conversions).
  • Develop and execute A/B testing strategies to continually improve campaign outcomes.
  • Track, analyze, and report on email performance against KPIs, providing actionable insights aligned with industry benchmarks.
  • Partner with stakeholders to leverage customer data, usage insights, and satisfaction benchmarks for campaign optimization.
  • Own and expand customer referral and advocacy programs.

Requirements

  • 5+ years of experience in email marketing (B2C, B2B, or SaaS).
  • Proficiency with marketing automation platforms (e.g., Mailchimp, Marketo) and familiarity with Salesforce.
  • Hands-on coding experience with HTML, CSS, and mobile-responsive email design.
  • Proven expertise in A/B testing, segmentation, and data-driven reporting.
  • Strong copywriting skills with a track record of producing high-impact, conversion-focused marketing content.
  • Excellent project management and organizational skills, with the ability to manage multiple campaigns simultaneously.
  • Experience with survey platforms (e.g., SurveyMonkey).
  • Experience developing customer referral and advocacy programs.
  • BA/BS or equivalent experience.
Benefits
  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
  • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
  • FSA Healthcare & Dependent Care
  • Commuter Benefits
  • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
  • 401(k), including employer match, and Roth
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time off, Sick Time, as well as corporate holidays observed
  • Employee Assistance Program
  • Life Balance benefits with Travel Assistance Services and Identity Theft
  • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
email marketingA/B testingHTMLCSSmarketing automationdata-driven reportingsegmentationmobile-responsive designcopywritingcampaign optimization
Soft skills
project managementorganizational skillscommunicationstakeholder collaborationcustomer-centric content creation
Certifications
BABS
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