Design and implement personalized email, SMS, and direct mail campaigns aimed at maximizing customer lifetime value and revenue growth.
Lead creative briefings in collaboration with Brand and Creative teams, providing data driven recommendations for new and existing email series.
Develop and refine A/B testing methodologies to optimize campaign effectiveness and engagement.
Monitor key performance indicators (KPIs) and deliver actionable insights to stakeholders to inform ongoing program enhancements.
Partner with engineering, data, and analytics teams to advance lifecycle marketing capabilities, including event-based triggers and behavioral segmentation.
Conduct in-depth analysis of customer data to uncover behavioral trends, preferences, and segmentation opportunities.
Align lifecycle marketing initiatives with broader retention goals by working closely with marketing, insights, brand, merchandising, and site teams.
Requirements
Bachelor’s degree in marketing or related field.
5+ years in marketing, with an agency or similar role.
5+ years of experience in lifecycle marketing, with a strong background in journey building and campaign execution.
Ability to build and manage customer journeys across Email, SMS, and direct mail to drive retention and revenue.
Skilled in using Salesforce Marketing Cloud for campaign creation, automation, segmentation, and reporting.
Experience designing, launching, and optimizing personalized, data-driven marketing campaigns.
Proficient in deploying and managing tools that support scalable, automated marketing initiatives.
Strong ability to work across teams (brand, creative, merchandising, analytics) to align marketing efforts.
Benefits
Health insurance
Paid time off
Flexible work arrangements
Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.