AMain Sports & Hobbies

Account Executive

• The Regional Sales Representative is responsible for driving sales growth within an assigned territory by developing customer relationships, identifying new business opportunities, and delivering exceptional customer service.
• Respond to inbound customer inquiries via phone and email within an assigned territory or region.
• Conduct outbound sales calls to prospective and existing customers, following up on leads, quotes, and sales opportunities.
• Identify customer needs and recommend products and services that provide value-based solutions.
• Upsell and cross-sell Amain products and services to maximize customer satisfaction and revenue growth.
• Achieve and exceed assigned sales quotas, revenue targets, and performance metrics.
• Research, qualify, and develop new sales opportunities within the assigned territory.
• Build and maintain strong, long-term customer relationships through proactive communication and account management.
• Maintain accurate customer records, sales activities, and opportunity tracking within Zoho CRM.
• Ensure transparency and consistency in activity tracking to support reporting, coaching, and training initiatives.
• Understand Amain’s key customer hierarchy and decision-making structure to maximize sales effectiveness.
• Develop a thorough understanding of Amain’s sales processes and customer service standards to provide a best-in-class customer experience.
• Stay current on product offerings, services, industry trends, competitor activities, and market developments.
• Successfully complete Amain’s Customer Service Training Program and obtain technical certification in RC/Hobby products.
• Apply basic business and financial principles to support profitable sales growth.
• Make administrative business decisions related to customer net terms allocation and accounts receivable aging.
• Gross margin management by account and product.
• Contract execution and account-level contract management.
• Participate in customer visits, regional trade shows, and industry events as needed.
• Collaborate with internal teams including Customer Service, Accounting, Purchasing, and Management to support customer success and company objectives.
• Perform other duties as assigned.