Amadeus

Product Specialist

• Provide functional, technical expertise to support complex and cross-area implementations and/or customer requests
• Provides pre-sales functional consultancy to advise customers on appropriate products and solutions utilization
• Provides functional and technical expertise to support complex and cross-area initiatives

Product Specialist – ASP Integrations

Account Manager

• Develop and implement strategies and plans that support key business goals and a reliable sales pipeline in information technology (IT).
• Set clear objectives across short-, mid-, and long‑term horizons for customer engagement, commercial growth, solution adoption, and marketing.
• Create and maintain an Account Development Plan (ADP) aligned with cross‑functional partners and synchronized with the Customer Success Plan.
• Share insights on customer needs, market trends, challenges, and competitive developments with internal teams.
• Support and guide global team members, including Account Managers and CSMs.
• Contribute to long‑term plans (LTP) and annual budgeting processes.
• Provide input to Product Marketing Management (PMM) to help shape customer‑focused solutions.
• Build relationships with senior customer stakeholders to assess new business opportunities.
• Initiate collaborative pre‑sales activities such as solution workshops and product demonstrations.
• Work with internal teams to update contracts accurately and lead acquisition and renewal processes.
• Coordinate customer requests with timely follow‑up and clear communication.
• Support effective use of Amadeus technology and promote achievement of performance and service goals.
• Share product and solution updates with customers in partnership with the CSM team.
• Partner with CSMs and Pre‑Sales to retain and grow the IT solution portfolio.
• Facilitate business reviews, executive meetings, and joint marketing engagements to align priorities and encourage value creation.
• Foster effective collaboration with internal teams to support high‑quality service delivery.
• Contribute to process improvements and organizational development efforts.
• Organize regular account team meetings to track ADP progress and align next steps.
• Manage sales processes and maintain accurate customer data in Salesforce.
• Escalate customer issues, including billing matters, and contribute to product lifecycle discussions.

Senior Manager – Sales and Account Management

Product Marketing

• Own the product narrative
• Drive market and competitive insight
• Lead go‑to‑market execution
• Define product positioning & pricing foundations
• Empower cross‑functional teams to deliver successful launches

Senior Product Marketing Specialist

Digital Marketing

• Develop and implement media plans by researching target audiences and recommending appropriate channels and budget allocations.
• Recommend new products and identify opportunities to expand budgets with existing clients.
• Monitor industry trends, competitors, and client landscapes to assess potential impacts.
• Collaborate with Strategists to create engaging ad copy and keyword lists for client approval.
• Coordinate campaign setup, tracking workflows, and timely launch of new and renewal campaigns.

Digital Marketing Performance Analyst – Hospitality

• You will guide the Product Marketing Management (PMM – Product Marketing Management) function for the Airline Solutions (AIR) product portfolio.
• This is an important strategic role, shaping a viable portfolio strategy across different horizons to support growth objectives for Airline Solutions.
• The role is grounded in a market‑ and customer‑informed approach and close collaboration with Travel Unit business lines, following the Product Lifecycle (PLC – Product Lifecycle) framework.
• Work closely with internal stakeholders across regions and central functions (including Product Management, Commercial Finance, Travel Unit Marketing, Revenue Management Systems (RMS), and others), as well as with stakeholders from airline customers and the broader industry.
• The role covers the full Altea and Nevio portfolios.

Head of AIR Portfolio Marketing, Product Marketing

Pre-sales Engineer

• Identify and qualify target accounts for outreach and engagement, delivering actionable leads to the commercial team.
• Build and maintain a robust pipeline of new business opportunities, prioritizing by value and strategic fit.
• Collaborate closely with field sales, account strategy, and marketing teams to advance opportunities and deliver impactful sales presentations and product demos.
• Prepare and present media proposals, working with internal teams (customer delivery, media pricing, legal) to ensure client needs are met.
• Support client onboarding for the first 2-3 months post-sale, ensuring a smooth transition and ongoing satisfaction.
• Assist with renewal pitches and complex deals, providing expertise and support as needed.
• Vet potential clients for suitability, leveraging market knowledge to guide strategic decisions.
• Deliver demos and presentations to customers (in person or virtually).
• Support renewals for large, critical deals and contribute to retention efforts.
• Engage with internal and external stakeholders frequently, including Directors of Sales, Sales Leadership, Product, and Customer Success teams.

Pre-Sales Consultant – Digital Media, Metasearch Solutions

Account Executive

• Strategic Sales Planning
• Identify and qualify new business opportunities aligned with customer needs and strategic goals
• Build Account Development Plan
• Assign sales targets and set strategic objectives
• Coordinate with all stakeholders in the Customer Lifecycle
• Initiate acquisition/upsell/cross-sell opportunities
• Prepare, present, negotiate and secure detailed commercial proposals
• Lead contract negotiations
• Develop strong rapport with primary customer points of contact
• Organize regular account team meetings to review account progress
• Maintain engagement with customer and internal teams post sale

Sales & Account Executive, Global OTA

Sales

• Strategic planning & early customer engagement: Contribute to strategic sales planning. Own the sales strategy, relationship mapping, and engagement planning, with support from the Sales & Account Executive team. Create long-term plans that anticipate market trends, customer needs, and competition, ensuring achievable sales growth aligned with Amadeus' expansion goals.
• Manage policies and tools to monitor content deals and their impact on Amadeus’ vision. Assess opportunities from the Sales & Account team based on alignment with Amadeus’ goals, financial viability, and required resources, using market insights.
• Prospect engagement: Collaborate with the Sales & Account team to initiate and lead early-stage discussions with senior customer stakeholders, focusing on understanding their strategic priorities, challenges, and purchasing criteria. Align the customer’s vision of success with the organization’s capabilities and value proposition to shape their expectations and outcomes.
• Deal Strategy & Commercial Proposal: Develop a structured, customer-focused (or solution-oriented) deal strategy that encompasses competitive positioning, pricing strategy, stakeholder engagement, and execution planning in detail. Establish the commercial proposal by assessing deal complexity, risk factors, and potential value, determining the optimal approach for pricing, negotiation, and stakeholder engagement.
• Work closely with sales, finance, legal, and delivery teams to evaluate potential risks, resource requirements, and strategic alignment. Present the commercial proposal to internal and external stakeholders to secure commitment and buy-in. Pursue continuous improvement by analyzing win/loss results and customer feedback to enhance future deal strategies.
• Bid management: Support complex / large deals bid management process from start of engagement to contract signature. Oversee the creation of high-quality, compelling bid proposals, including executive summaries, pricing models, and technical solutions. Ensure compliance with client requirements, RFP instructions, and internal governance processes. Present bid strategies and progress updates to senior leadership and decision-makers.
• Sales Execution: Use expertise to co-lead the contract negotiation, managing internal and external stakeholders. Translate high-level sales strategies into actionable plans for complex and or strategic sales. Monitor market dynamics and adjust execution plans to maintain competitiveness and relevance. Provide strategic oversight and support for high-value or complex deals, including pricing, positioning, and stakeholder alignment. Champion continuous professional development, actively enhancing both hard and soft skills, deepening Amadeus product expertise, and promoting team participation in training initiatives. Ensure all sale documentation is organized, meeting internal and external documentation standards. Assist in preparing and tracking budget. Participate in strategic projects.

Director, Strategic Sales

Security Engineer

• Participate in the deployment of security solutions including Logon and Security Server (LSS) and Single Sign-On (SSO), enabling customers to securely onboard Amadeus Hospitality products.
• Partner with internal teams and external clients to align technical goals, eliminate roadblocks, and ensure successful product launches.
• Participate in developing the implementation lifecycle—from planning and scoping to execution and delivery—resolving challenges and driving project success.
• Work with teams to design and implement tooling and automations to ensure implementing CIAM is scalable.
• Elevate customer enablement by creating and refining knowledge base content, embedding intuitive guidance into every step of the onboarding journey.
• Lead the end-to-end implementation of CIAM/SSO solutions using protocols such as OpenID Connect (OIDC), SAML.

Implementation Security Services SME

Customer Success Manager

• Built, develop and maintain structured relationships with Travel Agencies in order to find new opportunities, retain and expand B2B Wallet market share.
• Working in full coordination locally to ensure support and customer satisfaction.
• Identify customer needs; analyze and propose potential solutions and work together with Payments Team in order to find the best product that fits customers’ requirements.
• Develop and maintain partnerships with the most important players/partners in the region.
• Coordinate B2B Wallet implementation process in all main customers to guarantee a quick adoption, covering all possible gaps that might appear during this process.
• Guide strategic initiatives to foster innovation and deliver meaningful outcomes for customers.
• Collaborate with teams to design and implement solutions that align with business goals and customer expectations.
• Support business growth by developing relationships with partners and identifying opportunities for mutual benefit.
• Monitor performance metrics and work with stakeholders to address challenges and improve results.
• Encourage adoption and engagement by sharing resources and insights that help customers succeed.

Customer Success Management Principal

Customer Support

• Support the reliability and improvement of critical SAP BRIM platforms by combining technical expertise with collaboration across teams and suppliers.
• Bring a collaborative and customer‑focused approach to work, can operate independently while working across processes.
• Manage incidents and problems, including investigation, coordination, and resolution activities.
• Maintain current knowledge of the technical aspects of supported applications and collaborate with solution teams to ensure effective and sustainable resolutions.
• Identify and contribute to automation initiatives that improve internal efficiency and reduce resolution times.
• Collaborate with suppliers, programs, and project teams to ensure technical quality, readiness for support following deployments.

IBS Support Specialist

Full-stack Engineer

• Demonstrate advanced technical expertise in C++ application development with the ability to guide and support junior team members.
• Understand and analyse functional and technical specifications. Define user requirements for new software solutions or enhancements to existing systems.
• Design robust and scalable technical solutions and conduct feasibility studies. Recommend viable solutions to Product Management and functional stakeholders for validation.
• Develop software in C++ following industry best practices and company standards. Model, design, and implement relational databases using Oracle or SQL.
• Perform architectural improvements and propose/implement changes to enhance system performance, scalability, and maintainability.
• Perform unit, integration, and performance testing to ensure code quality and reliability. Participate in product validation cycles, fine‑tuning functionalities as needed for release readiness.
• Create and maintain all necessary technical documentation. Ensure documentation is updated, accurate, and accessible for relevant stakeholders.

Software Development Engineer 4

Artificial Intelligence

• Support transversal teams on privacy and AI matters.
• Assist with contract negotiations involving customers, vendors, and partners.
• Collaborate closely with Amadeus’ security, data governance, and compliance teams on AI and privacy-related issues.
• Identify and assess legal and compliance risks associated with AI and privacy regulations and support actions to address these risks.
• Provide legal guidance to technical teams and business units on interpreting these regulations.
• Translate legal requirements into technical requirements and integrate them into operations through policies and processes.
• Monitor regulatory changes and help ensure the organization adapts accordingly.
• Support the design and delivery of training programs to educate stakeholders about privacy, AI, and technology regulations, ensuring the required level of understanding.

Senior AI & Data Privacy Specialist

General Counsel

• Assist in managing legal support for Airline IT across the APAC/META markets as part of the APAC/META Airline IT Legal team, enabling sales teams to achieve their objectives through solution-oriented, responsive and commercially practical legal advice while mitigating legal risks.
• Draft, negotiate, and interpret a broad variety of commercial and technology agreement types with airline customers, varying in nature, complexity and value.
• Work across all deal phases—from proposal and bid review through to final negotiation, senior leadership escalation, and post-signature issues, including claims and litigation.
• Act as a strategic and trusted business partner to APAC and META Airline IT business units, identifying, analysing and supporting the implementation of commercial strategies while managing legal and risk-related issues that could impact business line performance or reputation.
• Identify legal and compliance risks and advise on risk-management strategies, providing strong thought leadership to support the business.
• Manage efficient and constructive legal support for customer negotiations and BAU service mode; act as an escalation point and, where needed, ensure informed escalation to Senior Management.
• Implement and monitor compliance with global contracting policies, procedures, contract management tools, and legal/contract-related training to support risk management.
• Contribute to the development and continuous improvement of contract templates for the Airline IT unit, ensuring alignment with latest policies, legal developments and best practices.
• Implement appropriate training for legal team members and commercial representatives, including Regional Heads.
• Contribute to broader business strategy by applying specialist knowledge to help define and shape the structure of strategic, complex, and business-critical contracts.
• Understand and support continuous improvement of business performance through effective collaboration across people, departments, and processes. Identify and organise training to ensure that team members across the business are informed, empowered and engaged.

Senior Legal Counsel – Technology, Commercial Contracts

Product Manager

• Define and lead the evolution of our Payment Orchestration capabilities and Operations services to better serve Customer Verticals and Amadeus business lines across both Pay In and Pay Out ecosystems.
• Set the vision and roadmap; align with Outpayce, FinHub, and Vertical strategies; prioritize using customer insights, market data, risk, and return on investment (ROI).
• Partner with Outpayce R&D teams in an agile environment to confirm priorities and manage product enhancements; oversee deliveries from product definition through release, ensuring end-to-end solution consistency and coordinating impacts with other Product Domains and Delivery and Implementation functions.
• Partner with Product Marketing on go-to-market strategy and deployment plans for minimum viable product (MVP) pilots and full-solution launches; drive product readiness activities with Legal, Operations, Finance, and Customer Care; supervise post-launch activities (e.g., booking volumes, production issues, customer feedback) and adjust the roadmap as needed.
• Lead and support a team of four Product Managers and Product Owners on prioritization, discovery, and decision-making; set standards for product quality and execution discipline; foster collaboration by facilitating regular feedback sessions and implementing action plans; grow and retain talent by setting clear objectives and expectations, providing constructive feedback, and creating personal development plans with at least three follow-up sessions per year; measure product management performance using Department key performance indicators (KPIs) for prioritization, execution, and post-launch monitoring.
• Act as Business Owner across Outpayce delivery trains (our internal cross-functional delivery programs) to ensure roadmap execution aligns with FinHub and Vertical strategies and that cross-domain dependencies are managed effectively.