AI Assistant Product Manager

Amadeus

AI Assistant Product Manager responsible for shaping Amadeus’s AI Assistant offerings for travel. Driving product discovery and validation through research, experimentation, and collaboration.

Posted 6/17/2026full-timeNew York City • California, New York, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The AI Assistant Product Manager owns the discovery, shaping, and incubation of Amadeus’s product propositions for AI Assistant platforms, from initial opportunity framing through first Minimum Lovable Product (MLP) and Minimum Viable Product (MVP).
This means deeply understanding what travelers and AI platforms need, identifying where Amadeus capabilities can deliver differentiated value, and validating those opportunities through structured experimentation and learning through delivery.
Monitor and deeply understand the AI Assistant landscape, platform strategies, developer ecosystems, integration models, and competitive dynamics and translate shifts into actionable opportunity assessments.
Run continuous discovery with travelers, travel sellers, and AI platform teams to understand emerging jobs-to-be-done when travel meets conversational AI.
Map the end-to-end traveler journey through AI Assistants and identify where Amadeus can deliver distinctive, delightful experiences rather than commodity integrations.
Design and execute lean experiments (prototypes, integration pilots, fake-door tests, MLPs) that validate or invalidate assumptions quickly and at low cost, with a preference for live-traffic learning.
Define success metrics for each experiment (e.g., traveler activation, task completion, booking conversion, retention, partner adoption) and use them to make pivot, persevere, or stop decisions.
Work with engineers and data specialists to scope and ship learning-focused MLPs, instrumented with the right telemetry and analytics.
Partner with designers to craft end-to-end, multi-modal travel experiences that feel distinctively delightful not only functional.
Collaborate closely with Amadeus business units (Universal Distribution, Hospitality, Payments, and others) to identify and assemble the capabilities, content, and APIs needed to power compelling AI travel experiences.
Engage external partners, data providers, content aggregators, destination services, to enrich and differentiate the travel experience within AI Assistants.
Facilitate regular readouts and decision forums with leadership, clearly communicating insights, competitive intelligence, risks, and recommended next steps.

Requirements

What you’ll need

4+ years in product roles with significant time in discovery-heavy, early-stage incubation, or platform/ecosystem environments.
Candidates must be able to work in the United States without current or future visa sponsorship.
Demonstrated ability to turn qualitative and quantitative research into successful new product concepts or MVPs, ideally in fast-evolving markets.
Strong skills in user research (interviews, usability tests, concept testing) and comfort synthesizing insights into clear narratives under ambiguity.
Experience designing and running product experiments, including hypothesis definition, metric selection, and analysis.
Track record of working across organizational boundaries, influencing without authority and aligning multiple business units or partners around a shared direction.
Excellent storytelling, visual communication, and stakeholder management skills.
Comfort operating in a space where the landscape evolves rapidly and the right answer is discovered, not prescribed.
Experience with AI/ML products, conversational interfaces, or platform/API businesses.
Background in travel, hospitality, or marketplace/platform ecosystems.
Familiarity with AI Assistant platforms (integration models, developer tools, plugin/skill architectures).
Background in UX, service design, behavioral science, or similar human-centered disciplines.
Hands-on familiarity with analytics and research tooling.
Experience in innovation labs, venture studios, or incubation and product‑launch programs taking concepts from idea to first market release.

Benefits

Comp & perks

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

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Hard Skills & Tools

product managementuser researchproduct experimentshypothesis definitionmetric selectionAI/ML productsconversational interfacesanalyticsservice designUX design

Soft Skills

storytellingvisual communicationstakeholder managementinfluencing without authoritysynthesizing insightsoperating in ambiguitycollaborationdecision makingcommunicationproblem solving