AM53 Smart Solutions

Engineer

• Advocate for the customer's interests within AT&T, ensuring a smooth and effortless experience.
• Manage escalations within AT&T for unresolved issues until full resolution.
• Analyze trends, diagnose root causes of issues, and make recommendations aligned with key business opportunities.
• Create customer engagement action plans ("SERVE") for operational improvements.
• Work with the customer to resolve all issues related to mobility services.
• Serve as the liaison between the customer and AT&T's cross-functional teams to ensure a positive experience.

Mid-level Networking Engineer

Backend Engineer

• Responsible for building scalable and robust solutions
• Serve as the technical reference within the team
• Actively contribute to architecture decisions and best practices

Java Developer, AWS

• Lead SAP TM implementation and support for Outbound Logistics
• Design TM integration with S/4HANA and external systems (CPI, APIs, EDI/IDOCs)
• Manage end-to-end shipment tracking (Track & Trace)
• Build solutions for multi-leg / non-direct shipments
• Handle freight settlement in complex transportation scenarios
• Drive automation and touchless processes
• Configure and support SAP Transportation Management components
• Design transportation planning strategies for outbound and inbound logistics
• Integrate SAP TM with end‑to‑end O2C processes

Senior SAP TM, SD Integration

• Evolve and maintain APIs in ASP.NET Core (controllers, middleware, dependency injection, configuration, request pipeline).
• Develop HTTP integrations with partners/external services (JSON contracts, error handling, resilience).
• Maintain and enhance WinForms modules (UI/screens, event handling, performance, and stability).
• Implement data access using Dapper / Dapper.Contrib with SQL Server and PostgreSQL.
• Ensure observability and diagnostics (logging with Serilog, NLog; troubleshooting and fixes).
• Write and maintain automated tests and support test quality/coverage.
• Participate in code reviews, refactorings, and technical decisions (continuous improvement).

C# Developer – .NET

• Develop and maintain Java 17 / Spring Boot 3 microservices in the credit card domain
• Implement event-driven integrations with Apache Kafka (MSK), including batch consumers, DLT/retry patterns, and idempotency
• Develop RESTful APIs following an API-First approach with OpenAPI
• Implement integration routes with Apache Camel for service proxying/orchestration
• Work with PostgreSQL (Aurora) and MongoDB (DocumentDB) using Spring Data JPA and Spring Data MongoDB
• Integrate with legacy systems (mainframe)
• Ensure code quality with unit tests (JUnit 5, Mockito), integration tests (REST Assured), coverage (JaCoCo), and static analysis (SonarQube)
• Follow Hexagonal Architecture patterns and automated architectural validations (ArchUnit)
• Participate in the full CI/CD cycle with GitHub Actions, Docker, Helm, and Kubernetes
• Implement resilience patterns (Resilience4j) and observability (OpenTelemetry, telemetry)
• Collaborate with the team in agile ceremonies and code reviews.

Java Developer

Customer Success Manager

• Responsible for leading the customer success strategy, ensuring customer satisfaction, retention, and expansion of the customer base.
• Will act both strategically and operationally, developing the team and optimizing processes.
• Promote an exceptional experience throughout the customer journey, as well as drive upsell and cross-sell within the existing and new customer base.