Alpega

Customer Support

• Help our customers have the best customer experience
• Gather customer requirements and obtain order information.
• Solve customer concerns and escalate issues when appropriate.
• Document issues and actions according to customer requirements.
• Collect, complete, and enter information into the database.
• Support the Controlling Department in the process of cancellation, cash collection, and debt mediation.

Customer Service Representative, Polish, Spanish

Payroll

• Part of the international finance team
• Act as an essential interface between internal teams and external stakeholders
• Responsible for all payroll related tasks in some entities
• Reconciling monthly payroll from external payroll provider
• Collecting and reviewing time sheet data and payroll information
• Maintaining payroll systems including employment hires and terminations
• Calculation of salaries, overtime, commission, bonus, vacation days, etc.
• Providing monthly payroll data to the external payroll provider
• Responding to payroll-related inquiries and resolving concerns from stakeholders
• Maintaining accurate records on the employee database and payroll documentation.

Junior Payroll Specialist – Part-time

Sales

• Responsible for acquiring new logos in the BLX region.
• Developing and executing tailored account strategies that maximise customer value and drive revenue growth.
• Applying proven and structured sales methodologies tailored to the target companies and industries.
• Surpassing sales targets through a dynamic and results-driven sales strategy.
• Creating a strong sales pipeline by prospecting, generating high-quality leads, and expertly qualifying them.
• Uncovering and analysing customer business needs and transforming them into opportunities.
• Conducting ROI exercises demonstrating undeniable value at every stage of the sales cycle.
• Delivering captivating product demonstrations and crafting compelling proposals to close contracts.

Customer Service Representative, Polish, Spanish

Junior Payroll Specialist – Part-time

Regional Software Sales Manager