Junior Technical Consultant

Alpega

Junior Technical Consultant responsible for onboarding carriers to Transportation Management System (TMS) through B2B interfaces. Collaborating with stakeholders to ensure successful integrations in a hybrid environment.

Posted 5/29/2026full-timeDornbirn • 🇦🇹 AustriaJuniorWebsite

About the role

Key responsibilities & impact

Act as the primary technical point of contact for carriers and freight forwarders during interface onboarding
Coordinate and manage onboarding scope, timelines, and expectations with internal teams and external stakeholders
Configure integration settings in the TMS and prepare test data required for onboarding
Support and execute technical integration testing, including message validation, error analysis, and issue resolution guidance
Analyze interface messages and support carriers in resolving integration issues
Coordinate and support interface go-live activities and provide short-term post–go-live hypercare support
Communicate progress, risks, and milestones through regular and structured status updates
Contribute ideas for improving delivery processes and support the implementation of improvements
Maintain and regularly improve onboarding documentation, templates, and runbooks.

Requirements

What you’ll need

Strong interest in IT and software solutions, especially SaaS platforms and B2B integrations
High attention to detail and a strong interest in technical configuration and troubleshooting
Ability to work in a structured manner while managing multiple onboarding projects in parallel
Strong customer-facing communication skills in English; additional European languages are a plus
Basic understanding of EDI integration concepts, standards, or delivery methodologies is a plus
Experience in logistics, supply chain, or transportation management processes is a strong plus
A Bachelor's degree in Math, Engineering, Physics, or technical studies
Mandatory fluency in English, any other European language is a plus
Experience with EDI or interface standards (e.g. EDIFACT, ANSI X12, XML, JSON)
Familiarity with APIs, SFTP, or EDI/message-based integrations
Previous experience in a customer-facing delivery or professional services role.

Benefits

Comp & perks

A competitive salary package, with additional legal benefits focused on your well-being
A permanent contract
Hybrid working model (3 days at the office and 2 from home)
An international working environment, with over 40 nationalities in the Alpega Team
Possibilities to create and design structures, systems and processes on one’s own responsibility.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EDI integrationEDIFACTANSI X12XMLJSONAPIsSFTPtechnical configurationtroubleshootingintegration testing

Soft Skills

attention to detailcustomer-facing communicationstructured project managementproblem-solvingcollaborationadaptabilityprocess improvementstatus reportingstakeholder managementissue resolution