Alma

Art Director

• Reporting into the SVP of Brand & Marketing
• Guide the creative vision and strategy to continually evolve look and feel and shaping our voice across channels, ensuring brand consistency and resonance across owned and paid channels, as well as integrated brand campaigns
• Champion bold ideas and and creative approaches to expressing the Alma story and more deeply connecting with our different audiences (therapists, clients, payers and employers)
• Provide strategic direction and leadership to a team of designers, copywriters, and creative project managers, fostering an environment of creativity, innovation, and collaboration
• Partner with Creative Project Managers to oversee the end-to-end creative process, ensuring alignment with the brand vision and a team that works smarter not harder
• Partner with Creative Project Managers to oversee relationships with external agencies, freelancers, and other external vendors to ensure high-quality, on-brand execution of creative
• Partner with Product Design to maintain brand cohesion across Marketing and Product surfaces
• Maintain a strong understanding of our audiences, market trends, and competitor landscape as well as the Alma product and customer experiences to inform creative work

Senior Creative Director

Product Marketing

• Own the go-to-market strategy across Alma’s full product portfolio, shaping long-term vision for positioning, launching, and growing offerings
• Report to the SVP of Marketing and drive transformative change balancing market strategies with operational execution for immediate and sustained growth
• Lead, mentor, and scale a high-performing product marketing team and foster a culture of impact and accountability
• Define the company’s market research priorities and oversee a dedicated product marketing researcher to ensure insights inform innovation and product roadmaps
• Drive cross-functional alignment with leaders across Marketing, Product, Sales, Operations, and CX to champion GTM excellence and create a seamless customer experience
• Measure and optimize impact using performance data and financial insights to guide decisions and allocate resources effectively
• Anticipate and mitigate risks, adapting strategies in response to shifting market conditions, competitive pressures, and emerging opportunities
• Own and lead high-impact strategic initiatives that align with key company objectives, and design scalable content strategies to deepen market penetration and reinforce Alma’s position as an indispensable partner for mental health providers

Senior Director, Product Marketing

Product Designer

• Craft intuitive tools that help mental health providers navigate insurance eligibility and claims processing with ease, while building supportive experiences for internal teams and clients
• Partner closely with Product Managers, Engineering Managers, and our Lead Product Designer across multiple squads to iteratively solve challenging problems in the insurance space.
• Lead the design of scalable, intuitive user experiences across devices that make it easier for providers to submit and track claims, and for clients to better understand their coverage.
• Apply service design and systems thinking to create higher-impact, cost-saving workflows that improve how Alma processes claims and how internal teams operate.
• Understand and advocate for user needs by driving research activities, including interviews, surveys, and usability testing.
• Share ideas early and often through sketches, wireframes, prototypes, and design reviews to foster alignment and collaboration.
• Collaborate cross-functionally and across teams, such as Ops, Product Marketing and Analytics, in a highly agile, iterative environment to deliver efficient and valuable solutions.
• Contribute to Alma’s design system and best practices, helping elevate product design as a function within the company.

Senior Product Designer, Insurance

Sales Operations Manager

• Lead and delegate across the Sales Operations team as well as be a hands-on individual contributor.
• Oversee the administration, configuration, and optimization of Salesforce and other sales tools (Salesloft, Gong, Chili Piper).
• Work with and influence cross-functional teams including Marketing, Success, Finance, to implement strategies to improve revenue generation.
• Lead projects from ideation to execution to improve the revenue processes.
• Implement tools and enable integrations that support revenue teams.
• Ensure accurate and up-to-date data, providing the foundation for effective growth strategies.
• Analyze sales performance data to identify trends, challenges, and opportunities; provide actionable insights that support decision-making.
• Partner with Sales leadership to identify opportunities to simplify the sales process through optimization and automation.
• Own operational tasks to enable growth processes and support end users for sales tools matters.
• Report to the Senior Director of Sales Operations and collaborate across Marketing, Operations, and Finance.

Director

• Lead Alma's platform transformation, owning the platform roadmap and accelerating delivery of customer value.
• Increase developer productivity and satisfaction through platform improvements and pervasive adoption of AI-powered solutions; drive improvements in DORA metrics.
• Optimize infrastructure and operational excellence, including strategic cost optimization and architectural rollouts to improve speed, quality, and scalability.
• Champion an AI-first, data-driven culture with consistent use of DORA metrics and KPIs to inform decisions.
• Act as a force multiplier for the CTO, orchestrating strategic and operational initiatives and influencing stakeholders at all levels.
• Directly manage Infra and DevX platform teams and guide the build-out of a software platform group.
• Collaborate cross-functionally with Engineering, InfoSec, IT, and Product; present platform strategies and roadmaps to stakeholders.
• Organize departmental skill development activities and drive financial and resource analysis to identify efficiency opportunities.

Senior Director, Platform

Backend Engineer

We're seeking an exceptional and ambitious Backend engineer who thrives in high-intensity environment with lots of unsolved challenges and wants to build something revolutionary.
Our team moves fast, works hard and solves big problems. We're focused on rapid execution and creating outsized impact in the legal space.
Backed by leading VCs such as Bling Capital, Forerunner, Village Global, NFX, Conviction, MVP Ventures, NEA and Silkroad Innovation Hub, Alma is on a mission to forever change immigration for the better!
We're focused on simplifying complex immigration processes for companies and individuals, and disrupting $10b market that has never seen an amazing product!
The founding team has an extensive background in the legal industry, consulting, and building ML platforms.

Data Scientist

• Apply analytics and machine learning to advance Alma’s capabilities in Revenue Cycle Management (RCM)
• Full-stack role with emphasis in both analytics and machine learning
• Generate insights through deep-dive analysis to inform strategy and prioritization
• Improve the performance of RCM processes by building and launching machine learning models such as insurance eligibility prediction
• Define metrics and create dashboards to measure product performance
• Design, execute, and analyze A/B testing experiments to measure model performance and validate product hypotheses
• Collaborate with product, engineering, and marketing stakeholders to define the product roadmap
• Identify opportunities and initiate new data science projects that drive company OKRs
• Communicate technical insights effectively to influence decision-making