Alma

Marketing

• Own the strategic roadmap, data architecture, and analytical execution for the Marketing domain.
• Take full ownership of the Marketing data reporting layer, mapping out and executing a multi-quarter technical roadmap that aligns cleanly with Alma's growth OKRs.
• Design and optimize core Marketing data models within dbt, moving the organization toward an integrated, full-funnel 'source of truth'.
• Empower Marketing stakeholders with automated, high-fidelity pacing models and diagnostic tools that reduce manual workflows and accelerate media-spend optimization.
• Act as the primary technical liaison between Growth Marketing and Data Engineering, defining the requirements for downstream identity resolution and MarTech API integrations.
• Design, build, and maintain enterprise-grade data models in dbt and interactive dashboards in BI tools (Lightdash).
• Act as a technical mentor to peer analysts across the data organization.
• Drive complex, deep-dive analyses on multi-touch attribution (MTA), marketing mix modeling (MMM), client lifetime value (LTV), and incrementality testing.

Senior Analyst I, Marketing

Business Intelligence Analyst

• Build and maintain interactive reports and dashboards and develop data models from multiple data sources
• Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels
• Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain.
• Proactively identify opportunities for increased efficiency in current processes
• Support and execute the BI team’s mission and strategy
• Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities

Senior Business Intelligence Associate, Core Ops

Chief of Staff

• Serve as the President’s primary strategic advisor, leading structured problem-solving on ambiguous, high-stakes questions such as AI investment sequencing and platform vs. feature tradeoffs
• Own the financial rhythm of the President’s organization, including budget performance monitoring, forecasting, resource allocation, and investment prioritization, making and recommending resource decisions informed by Revenue Per Employee (RPE) and other efficiency metrics
• Drive the organization’s operating cadence by shepherding strategic planning cycles (quarterly and annual), roadmap reviews, KPI reviews, business reviews of key investments, and executive updates
• Lead deep-dive analyses on business performance, drawing insights from product adoption, retention, monetization, competitive landscape, and roadmap ROI to inform executive trade-off conversations and investment decisions
• Track and unblock critical cross-functional initiatives spanning Product Management, Design, Engineering, Product Marketing, and AI Platform teams, proactively identifying and resolving misalignment before it becomes execution risk
• Prepare clear, data-backed narratives and strategic recommendations for the executive team and Board, crafting concise written and visual materials that translate complex analysis into actionable insight
• Serve as the eyes and ears for the Senior Leadership team on organizational health, tracking morale, engagement, attrition, and unspoken feedback, and developing engagement action plans rooted in data
• Counsel leadership on organizational design, change management, headcount planning, and communications strategy, ensuring alignment between organizational capacity and strategic ambition

Paralegal

• Drafting and preparing visa petitions and applications (including H-1B, L-1A, TN, E-2, O-1A, O-1B, EB-1, and EB-2 NIW).
• Writing persuasive and well-supported legal documents that tell each client’s story clearly and compellingly.
• Collaborating with our supervising attorney and legal team to improve case templates, protocols, and internal resources.
• Working independently on multiple cases and projects with minimal supervision.
• Giving feedback to our product and engineering teams to help improve our legal tech platform.
• Helping us build scalable, repeatable systems that bring clarity to complex legal processes.

Immigration Paralegal – Legal Writer

• Build and maintain interactive reports and dashboards and develop data models in dbt from multiple data sources
• Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels
• Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain.
• Proactively identify opportunities for increased efficiency in current processes
• Support and execute the BI team’s mission and strategy
• Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities

Senior Business Intelligence Associate, Marketing

• This is a multi-pod leadership role focused on high-impact delivery and strategic orchestration. In the first 12 months you will:
• Establish Strategic Trust & Roadmap Ownership: Within the first few months, you will have fully integrated with your stakeholders in Operations, CX, and Finance. Success is defined by becoming the primary owner of the team’s work, roadmap, and delivery, ensuring that data priorities are perfectly aligned with business-critical objectives.
• Drive Long-Term Strategic Planning: You will lead the creation of the H2 and 2027 BI strategy for your domains. This includes defining ambitious business goals, multi-quarter roadmaps, and resource plans that anticipate the needs of a rapidly scaling organization.
• Bridge the Gap Between Business Needs & Data Products: You will partner with Data Science and Data Engineering leaders to craft a vision for the next generation of our data products. You will successfully translate complex stakeholder needs into scalable tools and services, ensuring our data architecture supports long-term business agility.
• Operational & Financial Integrity: Collaborating closely with the Finance team, you will ensure all necessary data fulfills requirements for the 2026 financial audit with high precision, consistency, and transparency.
• Direct Leadership & Coaching: Manage and mentor a team of BI analysts across two value stream pods. You will guide their career development, hold them accountable for high-performance standards, and foster a culture of autonomy and continuous feedback.
• Cross-Functional Collaboration: Serve as the "connective tissue" between your pods and the broader data organization. You will collaborate daily with Data Engineers, Analytics Engineers, and Data Scientists to ensure technical strategies are threaded across teams.
• Workflow & Skill Evolution: Continually evolve the team's technical and analytical capabilities. You will drive the adoption of modern practices in SQL and DBT, while championing the use of AI to accelerate analysis and increase the consistency of our insights.
• Operational Excellence: Identify opportunities for synergy across teams, establish clear measures for project success (KPIs/SLOs), and manage the operational costs and resource utilization for your pods.
• Tactical Contribution & Technical Delivery: While your primary focus is leadership, you aren't afraid to "get your hands dirty" when needed. You will act as a senior practitioner, contributing directly to complex data modeling, the development of scalable data assets, and the execution of advanced analytics to unblock the team or help tackle high-priority initiatives.
• Strategic Enablement & Data Fluency: You will act as a bridge to our business teams, ensuring that new data assets don't just exist but are understood and utilized. This includes designing training programs for new data launches, evangelizing self-service capabilities, and driving the overall data fluency of our business partners to ensure insights lead to action.

Business Intelligence Group Manager – Ops, CX

Customer Support

• Lead, motivate, and enable strong team performance and quality standards—including productivity, reliability, and customer satisfaction— while supporting operational efficiency and cost targets.
• Leverage customer and team performance data to identify actionable insights and improvement opportunities.
• Partner with Customer Experience leadership to identify operational bottlenecks and trends.
• Translate complex quantitative data (team performance metrics, WFM metrics, and customer trends, etc) to make impact-driven recommendations for improvement and optimization.
• Collaborate with supporting CX Teams (P&C, Quality Assurance, Ops, etc) to surface qualitative and quantitative trends to enable the CX Delivery Team to provide an exceptional experience to providers and clients.
• Define high standards of quality and equip and empower the team to deliver on those standards.
• Create and foster team engagement initiatives that are inclusive and growth-oriented.