Allsup

Support Specialist I

Allsup

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Florida, Montana, Tennessee, Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Performs essential data entry into the SSA systems.
  • Documents thoroughly and accurately the notes database with any information related to the client’s file.
  • When necessary, sets the appropriate task.
  • Prints and submits forms to be forwarded to the clients and Social Security.
  • Selects and prepares the correct letters to be sent with these forms. (Both as deemed necessary).
  • Processes incoming and outgoing mail.
  • Processes emails coming into the general email box.
  • Utilizes the task system, taking the appropriate actions on tasks and ensuring that the next task sets correctly.
  • Communicates with clients, Associates, and SSA when necessary via phone calls. These communications should be made with empathy, courtesy, and professionalism.
  • Sets priorities and organizes workload to maximize productivity and achieve departmental goals.
  • Maintain strict confidentiality of client and Allsup information.
  • Must complete other responsibilities as assigned.

Requirements

  • High School diploma or GED required
  • Associate’s degree with 6 months general office experience or appropriate Allsup experience preferred
  • Ability to learn, retain and apply information
  • Ability to multitask effectively in a fast paced environment
  • Strong organizational skills
  • Excellent written and verbal communication and customer relations skills
  • Must be flexible, adaptive and responsive to change
  • Highly motivated and target driven
Benefits
  • Health, Dental, and Vision Insurance
  • 401(K) Matching
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Flexible Spending and Health Savings Account
  • Tuition Reimbursement
  • Pet Insurance
  • Employee Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
empathycourtesyprofessionalismmultitaskingorganizational skillswritten communicationverbal communicationcustomer relationsflexibilitymotivation
Certifications
High School diplomaGEDAssociate’s degree