Allied Solutions

Events

• Support the end-to-end strategic lifecycle of an extensive corporate events portfolio
• Manage the presence and participation at national industry conferences
• Determine sponsorship levels, register for booth space, and manage specialized drayage/labor
• Coordinate the shipping of booths and collateral
• Plan conference-adjacent client events
• Assist in the end-to-end sourcing, planning, and execution for proprietary events
• Collaborate with business units and senior management to define agenda frameworks and meeting goals
• Manage the digital event footprint, including building conference websites, registration forms, and mobile apps
• Oversee on-site logistics including F&B, décor, AV requirements, and room set-ups
• Serve as a financial steward of the annual event budget portfolio
• Maintain relationships with industry partners, vendors, and clients during events

Events and Public Relations Specialist

QA Engineer

• Oversee and manage the Quality Assurance processes related to RMO operations
• Ensure claims adjudication audits are processed accurately and in compliance with relevant regulations
• Lead a team, develop quality control measures, and improve processes
• Manage the overall workflow within the department
• Support professional development by identifying growth opportunities
• Promote a culture of continuous improvement
• Conduct audits, manage training, and oversee team performance

Supervisor, Claims and Recovery Quality Assurance

Operations

• Contributes to the plan of actions and assists in its execution to completion
• Proficiency in performing operation processes
• Corrective actions to address client servicing opportunities or risks related to the risk management products
• Exception-based reviews of notices, certificates, premium, images, and client requests and processes
• Interpret and accurately update insurance policies to loans
• Gathers, interprets, and uses complex data to develop actionable steps
• Handle incoming and outbound calls professionally, according to procedures and exceptions
• Collects, analyzes, and synthesizes amounts of diverse information, typically dealing with strict deadlines
• Analyzing in detail to discover the process, breaking them down to gain the understanding of why and how something occurred
• Using data discovered and creating a new process, writing the new process for procedures, and following it through
• Identified project requirements by interviewing requestor and subject matter experts
• Own, as needed the review process of request for Work Orders, developing the work order form, interviewing the requestor and SME’s
• Write the guidelines to be followed for expectations of the work
• Review and train others to follow through with execution seeing it through to the end
• Makes recommendations for process or procedure changes and/or recommendation for recurrence prevention
• During discoveries and while working all work orders must be engrossed in all details to alert management of process or procedure changes that should take place

Operations Workflow Specialist

Procurement

• Overseeing and administering strategic sourcing endeavors for various departments.
• Lead communication efforts to negotiate agreements with external stakeholders/suppliers.
• Develop comprehensive short- and long-term strategies for each category of expenditure.
• Conduct thorough risk analyses and develop robust mitigation plans.
• Cultivate strong working relationships with department and business unit leadership.

Strategic Sourcing Manager – Indirect

• oversee and administer a variety of strategic sourcing endeavors for multiple departments
• lead communication efforts to negotiate agreements with external stakeholders/suppliers
• establish all contractual controls and monitor supplier compliance
• develop comprehensive strategies for each category of expenditure
• conduct risk analyses to identify potential threats to the company
• nurture strong working relationships with department and business unit leadership
• collaborate closely with leadership to develop comprehensive project plans

Senior Strategic Sourcing Manager

Administration

• Process and audit notices, certificates, premium, images, client requests, and other aspects of day-to-day management of CPI and LPI.
• Manage premium collection and refunding for timeliness and accuracy.
• Subject Matter Expert for internal employees on day-to-day operational questions pertaining to CPI/LPI.
• Forecast the client’s requirements to deliver exceptional service and solutions.
• Identify, escalate, and manage tasks related to program impacts to the client, sales and loan servicing teams.
• Answer questions, correct errors, and resolve discrepancies.
• Follow up and resolve problems or issues relative to insurance coverage.
• Track and report this information to Management.
• Track accounts to ensure timely processing, manage premium collection and refunding for timeliness and accuracy.
• Provide communication in response to issues presented.
• Assist with internal requests to research issues, determine root cause, and recommend procedures to eliminate/reduce repetition.
• Ensure high standards of quality are maintained.
• Maintain timely workloads (SLA’s)

Lender Task Administrator

Claims Specialist

• Complete internal estimates, appraisals, and valuations on REPO Plus claim files
• Field questions and provide answers to REPO Plus Adjusters and Analysts
• Involved in testing necessary to validate new workflows/processes
• Provide initial physical damage training for the REPO Plus department