Flood Team Lead

Allied Solutions

Flood Team Lead managing complex flood insurance compliance cases for Allied Solutions. Responsible for mentoring staff and contributing to strategic initiatives within flood operations team.

Posted 7/16/2026full-timeCarmel • South Dakota • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in flood insurance operations, including policy review, regulatory compliance, and audit processes. Proven ability to lead teams, mentor staff, and enhance operational workflows while maintaining strong relationships with agents and lenders.

Highest-signal resume keywords

Flood Insurance OperationsNFIP CompliancePolicy Review ExpertiseLeadership ExperienceAudit Process Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy Documentation InterpretationRegulatory ReportingWorkflow EnhancementSOP DevelopmentForce-Placement Procedures

Soft Skills

Excellent Communication SkillsTeam LeadershipMentoringRelationship ManagementPerformance Feedback

Certifications & Qualifications

Certified Floodplain Manager (CFM)

Industry Keywords

Flood InsuranceLoan ServicingInsurance ComplianceRegulatory ChangesCross-Functional Collaboration

About the role

Key responsibilities & impact

Review and resolve escalated or high-risk flood insurance cases
Interpret advanced policy documentation including endorsements and elevation certificates
Ensure compliance with NFIP, private insurance, and lender-specific standards
Serve as a initial reviewer for coverage adequacy and documentation accuracy
Provide guidance and support to Flood Specialists I and II
Lead training sessions and assist in onboarding new team members
Offer performance feedback and support skill development
Act as a resource for technical and procedural questions
Maintain strong working relationships with insurance agents and lender partners
Handle complex outbound and inbound communications regarding policy issues
Resolve disputes and ensure timely documentation delivery
Represent the flood operations team in cross-functional meetings
Lead preparation for internal and external audits
Monitor regulatory changes and update procedures accordingly
Collaborate with compliance and legal teams to ensure readiness and accuracy
Develop and maintain documentation for regulatory reporting
Identify inefficiencies and recommend workflow enhancements
Contribute to SOP development and system optimization
Participate in cross-functional initiatives to improve flood operations
Support departmental goals and strategic initiatives
Assist with overflow work and special projects
Provide input on technology and system enhancements

Requirements

What you’ll need

High school diploma or GED
Bachelor’s degree preferred
5+ years of experience in flood insurance operations, loan servicing, or insurance compliance
5-7 years of leadership experience
Proven expertise in NFIP and private flood insurance policy review and regulatory interpretation
Experience mentoring or leading teams in a flood operations environment
Strong understanding of audit processes, force-placement procedures, and compliance strategy
Excellent communication skills with experience managing agent and lender relationships
Preferred: Certification such as Certified Floodplain Manager (CFM) or equivalent

Benefits

Comp & perks

medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
three weeks PTO by the end of the first year