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Lender Task Administrator
Allied SolutionsLender Task Administrator at Allied Solutions managing client relationships and overseeing CPI/LPI operations. Ensuring accurate reporting and communication for lenders and borrowers while collaborating with internal teams.
About the role
Key responsibilities & impact- Partner with client and internal teams to ensure long-term professional relationships
- Provide day-to-day management of the CPI/LPI and review of the lender cycle
- Ensure Lenders receive billings and reports correctly and borrowers receive Notices accordingly
- Process and audit notices, certificates, premium, images, client requests, and other aspects of day-to-day management of CPI and LPI
- Manage premium collection and refunding for timeliness and accuracy
- Subject Matter Expert for internal employees on day-to-day operational questions pertaining to CPI/LPI
- Identify, escalate, and manage tasks related to program impacts to the client, sales and loan servicing teams
- Answer questions, correct errors, and resolve discrepancies
- Track accounts to ensure timely processing, manage premium collection and refunding for timeliness and accuracy
- Analyze loan level indicators for overall awareness and issue prevention
Requirements
What you’ll need- Strong communication skills; both verbal and written
- Less than 12 months of related experience required
- High School Diploma or GED required
- Associate's degree or Vocational or Technical School Degree preferred
- Be resourceful, assertive, detail-oriented, and highly self-motivated to resolve critical client servicing needs
- Ability to work independently and take ownership of client issues, perform successfully under minimal supervision
- Strong organizational skills; must be able to prioritize workload based on importance; adaptable to change and must be able to work individually and part of a team
- Be proactive and find problems before they occur; be resourceful and have the drive to find the root cause
- Adapt to change in workload, department changes, and internal processes
Benefits
Comp & perks- medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- three weeks PTO by the end of the first year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsdetail-orientedself-motivatedorganizational skillsability to prioritize workloadadaptabilityproactive problem-solvingresourcefulnessownership of client issuesability to work independently
Certifications
High School DiplomaGEDAssociate's degreeVocational degreeTechnical School Degree