Client Specialist

Allied Solutions

Client Specialist responsible for service delivery and monitoring of Key Performance Indicators for clients in Real Estate and Vehicle lead programs. Ensuring effective client management and onboarding.

Posted 7/17/2026full-timeCarmel • South Dakota • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management program monitoring and performance, with a strong focus on client onboarding, retention, and proactive service delivery. Capable of managing client relationships and executing service touchpoints effectively.

Highest-signal resume keywords

Risk Management Program MonitoringClient Onboarding ManagementService Level Agreement KnowledgeClient Retention ActivitiesData Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MonitoringData AnalysisRisk ManagementClient Relationship ManagementEscalation Management

Soft Skills

Proactive CommunicationProblem SolvingCollaboration

Industry Keywords

Client Performance MonitoringService TouchpointsAccount ManagementContract Terms Knowledge

About the role

Key responsibilities & impact

Proactive Monitoring of Client Performance: Review, monitor and make informed data driven decisions to provide proactive services and meet client goals
Performance Opportunity Management: Serve as the Subject Matter Expert of contact for accounts in the identification, escalation, monitoring, and resolution of Risk Management level Tracking and Escrow Service issues
Client Retention Activities: Execute Client Meetings and Service Touchpoints supporting the Account Executives
Onboarding of new clients: Manage various tasks associated with the onboarding process

Requirements

What you’ll need

Associate’s degree and 2-3 years of directly related experience or High School Diploma and 4-5 years of directly related experience required
Must be well versed and experienced in the technical aspects of Risk Management based program monitoring and performance
Knowledgeable in the contract terms and obligations including Service Level Agreements with the Client

Benefits

Comp & perks

medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
three weeks PTO by the end of the first year