All In Energy

Customer Success Manager

• Support logistics for frequent virtual and occasional in-person training events
• Schedule and register for in-person community outreach events for outreach ambassadors
• Assist with ordering and preparing outreach materials for events and canvassing
• Evaluating previous events, writing up, and presenting recommendations for Outreach Ambassadors
• Take on various short-term projects as needed, such as reorganizing Google Drive folders, research projects, and developing new and improved internal systems
• Assemble resources for the community partners such as how-to guides, best practices, and FAQ documents
• Support the Senior Program Managers and Community Engagement Director in the development and revision of training materials such as slide decks, outlines, and videos
• Support the reviewing and processing of documents such as invoices and memoranda of understanding for new community partners
• Join and support some of the community partner check-in meetings to learn more about the dynamic role we play as a support for community-driven outreach efforts

Community & Customer Engagement Intern