Akamai Technologies

Content Marketing Manager

• Lead the content strategy and execution for one of our main cybersecurity go-to-market (GTM) teams.
• Drive growth, build our security brand, and support GTM efforts across regions.
• Collaborate across product marketing, integrated campaign teams, and regional stakeholders to create high-performing content that resonates with cybersecurity decision-makers.
• Own the content vision, roadmap, and calendar for one of our major Security GTMs.
• Anchor GTM content in a compelling editorial vision you'll build and evangelize.
• Ensure a powerful mix of formats, including content spotlighting our experts, new styles of video, and generative engine optimization (GEO) content.
• Design purposeful content journeys every piece helps the audiences make the right decisions, delivered at the right time via the right channel.
• Use data and performance insights to optimize content effectiveness, improve internal workflows, and guide future strategy.
• Form collaborative relationships across marketing units and with SMEs.

Global Content Marketing Manager

Support Engineer

• Providing expertise in all technical components of the API Security platform.
• Working remotely to assist Presales and post-sales customers and collaborate with internal teams to resolve issues effectively
• Owning the resolution of complex support escalations from multiple stakeholders end-to-end
• Deflecting technical escalations from reaching the R&D team
• Writing scripts, improving internal tools, and creating processes to support customers and internal stakeholders
• Reproducing customer issues, finding workarounds, and writing high quality bug reports and documentation
• Working on-call shifts, including nights, weekends, and select holidays, may be required

Product Support Engineer

Account Executive

• Developing the assigned territory and acquiring new customers
• Maximizing new bookings, logos via a combination of assigned target list & business development
• Building & executing territory plans
• Developing ecosystems of partners, consultants and influencers
• Articulating Akamai's value proposition to C-level executives and corporate decision makers
• Developing a strategic sales plan to create/manage a high-volume sales pipeline
• Working with integrated partnerships with sales engineers to ensure consultative engagement
• Managing contract negotiations to ensure customer satisfaction and adoption of Akamai technologies

Senior Strategic Account Executive

• Engage with Trusted Advisor ecosystem through relationships and drive new pipeline development
• Recruit relevant partners to support the local sales team
• Define partner-specific plans to grow North American business
• Acquire new business by evangelizing Akamai's technology
• Act as trusted point of contact to stakeholders and partners
• Collaborate with cross-functional teams

Senior Partner Account Executive

Solutions Engineer

• Owning all technical aspects of delivery (e.g. design, test, go-live) of Carrier Licensed Products
• Being a proactive technical consultant for our customers, delivering value with every engagement
• Innovating and continually improving our internal methodologies and processes
• Partnering with cross-functional teams to resolve issues that arise during customer implementations.

Solutions Architect

Product Manager

• Shaping the product strategy and the product roadmap in line with stakeholders, company vision and market trends.
• Becoming an authority in your space by working directly with customers.
• Collaborating with engineering, sales and support to deliver solutions needed to drive exponential revenue growth.
• Hands-on work to define, prioritize, and communicate product requirements and corresponding acceptance criteria.
• Collaborating with the product marketing team to develop effective business and market communications that emphasize product value.
• Maintaining a deep understanding of relevant technologies and contributing as a thought leader in the security industry.

Senior Product Manager – Micro-Segmentation

DevOps Engineer

• Monitoring, investigating, and analyzing performance and availability while designing, managing, and tracking product-related SLIs/SLOs.
• Solving problems and avoid recurrence by developing tools / prototypes to proactively monitor service performance and availability
• Working closely with product engineers to advocate reliable and scalable system design for supportability resilience and reliability
• Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and recommend improvement
• Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers

Senior Site Reliability Engineer

• Assisting with setting up and maintaining multi-cloud platforms (Azure, Linode) using Kubernetes
• Supporting the automation of infrastructure using Infrastructure-as-Code (IaC) tools and learning how to manage configurations across multiple projects
• Helping troubleshoot development and production issues under the guidance of senior engineers
• Contributing to improving existing processes and automation by identifying optimizations
• Researching new tools and approaches to help strengthen the security of our platforms.
• Assisting in applying system updates and patches to help meet compliance and security

Intern – DevOps/Cloud Ops Engineer

Full-stack Engineer

• Leading technical design and code reviews, ensuring best practices in security, performance, and maintainability across the engineering team
• Mentoring and guiding junior and senior engineers, fostering a culture of technical excellence and continuous learning
• Collaborating closely with Security Data Analysts, Product Management, Threat Research, and Sales teams to translate business requirements into technical solutions
• Optimizing performance of proxy technologies (NGINX, Envoy) and container orchestration platforms (Kubernetes) for high-throughput, low-latency security processing
• Implementing security controls based on OWASP Top 10 and emerging threat intelligence, ensuring comprehensive protection against modern attack vectors

Principal Software Engineer

• Utilizing marketing resources to create/manage a high volume sales pipeline
• Working in integrated partnerships with sales engineers, internal support resources and channel partners to ensure consultative engagement
• Recording customer development activities within a CRM to ensure operational excellence
• Acting as the primary point of contact to key customer stakeholders to build relationships and customer success

• Selling the entire Akamai Portfolio to both new & existing customers
• Maximizing revenue and bookings generation within your assigned territory through effective Account Management and the execution of Cross-Sell and Up-Sell campaigns
• Articulating Akamai's value proposition throughout the organization from C-Level executives and corporate decision makers to DevOps engineers
• Understanding your customers' business challenges related to the delivery of highly-quality, highly secure digital experiences
• Developing a strategic sales plan to broaden adoption of Akamai's services across your customers' organization
• Working with aligned sales engineers and services teams to build collaborative customer engagements
• Managing contract negotiations to ensure customer satisfaction and revenue growth across your territory

Senior Major Account Executive, New Accounts

• Selling the entire Akamai Portfolio to both new & existing customers
• Maximizing revenue and bookings generation within assigned territory
• Articulating Akamai's value proposition throughout the organization
• Understanding customers' business challenges
• Developing a strategic sales plan
• Working with aligned sales engineers and services teams
• Managing contract negotiations

SDET

• Reviewing software designs, developing test strategies and executing tests on a large-scale distributed test network.
• Verifying the server using white-box/black-box/functional/stress testing techniques.
• Investigating and analyzing root causes of technical issues / performance bottlenecks.
• Setting up a test bed environment for regression testing /performance testing.
• Maintaining/enhancing/developing test tools and automation frameworks.
• Centering philosophy: "Shift-Left with Automation First", all tests are developed, integrated to CI pipelines from start running parallel with feature development.

Software Development Engineer in Test

• Working with Sales to develop evangelizing Akamai's technology through presentations, analysis reports, and proof of concepts
• Understanding customers' business goals & requirements, translate them to technical problems, and map them to Akamai solutions
• Overseeing project's delivery with Service Delivery teams, & ensuring the project is aligned with the customer's requirements
• Building trusted relationships with customers' decision-makers to articulate Akamai's value proposition and build future revenue opportunities
• Supporting Sales, Marketing & other internal departments to ensure customers get appropriate updates, upgrades, and event-oriented solutions.
• Working closely with Product teams to develop product direction and strategy by providing input from the field
• Mentoring and leading staff within Solutions Engineering, Sales, and the larger Service & Support organization

Senior Solutions Engineer

Analyst

• Managing the complete order lifecycle, ensuring accurate fulfillment, timely execution, cost efficiency, and proper documentation.
• Addressing shipping disruptions such as delays, lost shipments, customs holds and compliance issues effectively.
• Collaborating with manufacturing and repair vendors to monitor order status and returns.
• Partnering with internal teams to communicate timelines, resolve and flag inventory discrepancies, and improve fulfillment speed.
• Monitoring and reporting on performance metrics for order accuracy, on-time delivery, and vendor reliability.
• Building ad hoc reports to manage orders in queue as they hit set milestones.

Global Content Marketing Manager

Product Support Engineer

Senior Strategic Account Executive

Senior Partner Account Executive

Solutions Architect

Senior Product Manager – Micro-Segmentation

Senior Site Reliability Engineer

Intern – DevOps/Cloud Ops Engineer

Principal Software Engineer

Account Executive

Senior Major Account Executive, New Accounts

Senior Major Account Executive, New Accounts

Software Development Engineer in Test

Senior Solutions Engineer

Logistics Analyst