Technical Writer

Akamai Technologies

Technical Writer joining an established team creating user-facing content for Akamai products. Collaborating with cross-functional teams to enhance customer experience through quality documentation.

Posted 5/28/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Working closely with product managers and engineers to plan user-assistance projects, anticipate documentation needs, solve problems
Driving documentation projects through the complete development cycle, with the help and guidance
Taking care of scope deliverables, set schedules, talk to subject matter experts, write, edit, and produce
Learning and mastering new documentation tools, methods, and delivery mechanisms as the work requires
Creating and maintaining all types of technical documentation and application content aimed at Akamai customers
Creating UI text and in-app guidance to help customers navigate through Akamai products and
Understanding user goals and working with cross-functional teams to scope the user assistance deliverables

Requirements

What you’ll need

Possess excellent communication and writing skills in English
Have analytical skills to process complex technical information
Be capable of writing clear, concise, and engaging copy that guides users through product experiences
Be familiar with content development tools and have a solid understanding of Markdown
Have experience writing UI text, in-app guidance, product documentation, and API documentation
Have a desire to stimulate yourself and learn new skills

Benefits

Comp & perks

Professional development opportunities
Development opportunities available, from programs such as GROW and Mentoring
Internal events like the APEX Expo
Tools such as Linkedin Learning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical documentationUI text writingin-app guidanceproduct documentationAPI documentationMarkdown

Soft Skills

communication skillswriting skillsanalytical skillsproblem-solvingcollaboration