AirHelp

Content Writer

• Craft compelling, high-converting B2C content across multiple channels (landing pages, email, ad copy, SEO blogs, case studies, mobile App etc.) with a laser focus on driving measurable business outcomes.
• Integrate AI into your daily working, in order to to scale ideation, increase speed and quality of output, optimize copy and stay on top of content trends.
• Collaborate with the B2B team to produce compelling copy that will reach millions of users in 35 markets worldwide across multiple channels that creates new partnerships and converts customers.
• Collaborate with marketing, product, and design teams to align messaging with the full customer journey, ensuring every piece of content contributes to acquisition, retention, and revenue.
• Continuously test, optimize, and iterate content using data-driven insights (A/B testing, heatmaps, analytics) to maximize conversion rates and engagement.
• Translate complex product features into crisp, benefit-driven messaging that resonates with target audiences and accelerates decision-making.
• Establish and maintain brand voice consistency while adapting tone and approach to specific funnels, campaigns, and audience segments.

Conversion Content Writer

Product Designer

• At AirHelp, we’re on a mission to make air travel fair for all. As the world’s largest flight compensation company, we’ve helped millions of passengers understand their rights and claim what they’re owed after disrupted flights. Operating across more countries and handling more flight situations than anyone else, we lead the industry with our legal expertise, global reach, and deep commitment to passenger rights.
• We're looking for a Senior Product Designer to lead the design strategy for our acquisition efforts - with a sharp focus on optimizing our website and driving conversions across key funnels. This role is critical to AirHelp’s next stage of growth, where every interaction counts and every design decision has measurable impact.
• You’ll own how millions of users first experience our brand - from the homepage to the moment they take action. By collaborating closely with marketing, product, and engineering, you'll create user journeys that convert seamlessly across our claiming funnels, sales paths, and app downloads.
• This is a role for a builder. You’ll shape the digital face of AirHelp, using research, analytics, and experimentation to lead design work that performs at scale and moves metrics that matter.
• It's a hybrid job opportunity based in Kraków, Gdańsk, Warsaw, Barcelona or Berlin.

Conversion Content Writer

Conversion Content Writer

Senior Product Designer – Web Acquisition