Customer Success Manager

• Develop and manage multi-channel CRM campaigns using SFMC
• Leverage AMPscript and dynamic content blocks to deliver personalization
• Collaborate with Data, Product, and UX teams to define customer segments and lifecycle journeys
• Optimize campaigns through A/B testing, analytics, and continuous iteration
• Develop Best Next Action approach and event management
• Monitor control CRM customers funnels
• Ensure all communications comply with regulatory and privacy standards (e.g., GDPR)
• Support the integration of SFMC with banking systems and customer data platforms

CRM Campaign Expert

Customer Success Specialist

IT Customer Success Specialist – język niemiecki

IT Customer Success Specialist, język angielski

Specjalista ds. Analiz, CRM

Customer Success Specialist