General Counsel

• Support individuals, businesses, and communities in managing risk
• Collaborate with internal teams to deliver innovative insurance solutions

Associate General Counsel

Auditor

• Perform expert quality review audits on the life underwriting of new business cases to include automated underwriting, in force policy changes, reinstatements, and medical record summarizations
• Operates autonomously from the underwriting functional areas being audited to ensure effective control separation and objectivity
• Completes audits to ensure appropriate assessments of medical, non-medical, financial risks with adherence to the company’s underwriting requirements, guidelines and reinsurance treaties.
• Participate in the analysis of audit results along with the development of recommendations for changes and improvements
• Participate in completion and development of monthly and quarterly reports inclusive of identifying underwriting training needs, capturing trends and communicating audit outcomes
• Provide constructive feedback to life underwriting management
• Assist in the maintenance of the audit data base
• Provide underwriting expertise for underwriting improvement projects within the company, as needed
• Operates with the utmost integrity in the proper review, evaluation and reporting of each underwriting audit

Quality Review Life Underwriting Auditor

Security Engineer

• You will be responsible for the design, manage and enhance the organization’s email security infrastructure, implementing best practices to protect against email-based threats, and ensuring that email systems are secure, reliable and resilient against cyberattacks.
• This includes the development and implementation of security policies, procedures, and controls, the evaluation and selection of security products and services.
• You will work closely with key stakeholders across information technology (IT), networks, operations, architecture, and production support functions.
• As an Email Security Lead, you'll be responsible for system architecture and deployment of email security solutions, ensuring smooth operation through effective troubleshooting and vendor management.
• Go-to expert for email security technologies, providing guidance, improvements, and serve as final engineering escalation.
• To coordinate with both internal and external teams to meet project milestones and ensure product stability.
• To drive enhancement to the email security infrastructure & comprehensive documentation.
• Responsible for performance monitoring, tracking Key Performance Indicator (KPIs), and managing centralized risks to maintain a strong security posture.

Email Security Lead

Software Engineer

• Perform property loss prevention reviews of commercial property accounts
• Document account review results in a data-driven application
• Conduct periodic client service meetings with underwriters, brokers, and clients
• Analyze and manage risk mitigation measures for an account and work with clients to prioritize and implement them
• Translate client needs and loss prevention strategies into a client service plan
• Periodically conduct or witness property loss prevention surveys at key client facilities
• Perform technical analysis of a facility's loss prevention attributes
• Conduct consultative visits to customer facilities and witness fire protection equipment testing
• Provide engineering data system support and guidance and stay informed of system-related issues within the region

Senior Risk Engineering Specialist

Claims Specialist

• Analyze and process first party property damage claims by investigating and gathering information to determine the exposure on the claim.
• Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans.
• Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
• Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
• Assess exposure and resolve claim within established evaluation.
• Maintain diaries and complete tasks within required timeframes as set forth by department guidelines.
• Ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.
• Process and pay invoices within a timely manner.
• Coordinate vendor referrals for additional investigation and/or litigation management.
• Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.
• Refer case as appropriate to supervisor and management.
• Respond to requests or directions in a professional and timely manner.
• Attend arbitrations, mediations, settlement conference and trials.
• Successfully complete required State licensing examinations and continuing education requirement.
• Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.
• Partner with TPA Governance and Relationship Management to help TPAs and Insureds comply with claim handling and reporting guidelines.
• Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials.

Commercial Claims Adjuster, TPA Oversight

Director

• Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim
• Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans
• Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs
• Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary
• Assess liability and resolve claim within established evaluation
• Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution
• Process and pay invoices within a timely manner
• Coordinate vendor referrals for additional investigation and/or litigation management
• Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim
• Refer case as appropriate to supervisor and management
• Respond to requests or directions in a professional and timely manner
• Attend arbitrations, mediations, settlement conference and trials
• Successfully complete required State licensing examinations and continuing education requirement
• Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends
• Partner with TPA Governance and Relationship Management to help TPA’s and Insureds comply with claim handling and reporting guidelines
• Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials

Complex Claims Director – TPA Oversight

Underwriter

• Responsible for underwriting a full range of accident & health insurance products• Determine risk eligibility in accordance with guidelines• Set appropriate pricing based on financial and competitive analysis• Prepare quotes and respond to brokers’ inquiries• Negotiate with brokers to achieve favorable outcomes• Work closely with the sales team to build and maintain relationships

Bilingual Underwriter, Major Accounts – Accident & Health

Administration

• Plan and execute the delivery of Authentication services (both internal workforce and customer IAM).
• Lead & oversee the design and development of Authentication solutions that enforce applicable organization security policies and access management requirements.
• Lead and oversee the build, configuration, and architecture of one or more authentication platforms, such as Okta/Ping and Azure including integral technology components such as SSO (Single sign-on), registration, identity proofing, multifactor authentication, password resets, etc.
• Demonstrate an understanding of Authentication services and integration with broader security solutions, such as Identity & Access Governance, Privileged Access and broader Cybersecurity services.
• Defines, enhances, and oversees all enterprise-wide authentication processes, controls and follow-up, exception & risk acceptance approvals, and walkthroughs.
• Oversees the development of technical authentication solutions, engaging service owners, architects, project managers, global infrastructure teams, regional IT teams and key IAM product vendors during the lifecycle of solutions delivery.
• Responsible for business requirements to integrate authentication systems with in-house and third-party applications for provisioning, access requests, and certifications.
• Represents the IAM organization on large scale technology projects implemented outside IAM, regulatory reviews and internal and external audits.
• Ability to confidently articulate business risks and technical challenges to stakeholders.

VP, Authentication, Senior Manager – Business Administration

Product Manager

• Support compensation updates for annuity products distributed through various channels.
• Manage the commission governance process for compensation programs.
• Independently manage firm commission change requests.
• Lead and coordinate strategic initiatives.
• Partner with senior leadership for annual reviews on IMO compensation programs.
• Serve as the subject matter expert for product compensation.
• Collaborate with internal teams to support large-scale product launches.
• Lead cross-functional working groups for project alignment.
• Conduct compensation-related research and data analysis.

Product Manager, Compensation Specialist

Learning and Development

• Evolve and execute Early Career strategy for pipeline development
• Provide leadership to cross-functional partners for holistic programming
• Manage partnerships for impactful learning experiences
• Oversee apprenticeship program design and implementation
• Track success metrics and foster innovation in talent development

Director, Early Career Talent Development

Risk

• Collaborate with team members in project effort analysis, issues management, risk management and quality assurance
• Ability to perform risk analysis, issue management, and thorough status reporting
• Collaborate with key stakeholders, business managers, and engineers to build consensus around organization and architectural solutions
• Identify and address technology delivery gaps identified throughout the project life cycle
• Maintain relationship with Program and Project Management resources to identify risks and issues in key integration points
• Provides guidance and oversight of multiple aspects of design, architecture, policy and control validation

Payment System Technology Lead, Risk and Controls

IT Support

• determine adherence to the AIG Underwriting Control Framework
• review underwriting quality, pricing compliance, portfolio management utilization, and management controls
• provide senior management with commentary on overall underwriting and go-forward critical profitable growth plans
• leverage underwriting audits for capability assessments of operations in light of Product strategic business plans
• conduct audits annually across all legal entities/portfolios
• undertake pre-audit work and use audit tools
• discuss grade and findings in wrap-up meetings
• prepare reports and vet action plans

Underwriting Audit Manager

Infrastructure Engineer

• Architecting and managing systems that support collaboration, communication, productivity tools, and end-user computing environments
• Develop and maintain the technical architecture for workplace services, including collaboration tools (e.g., Microsoft Teams, Slack), end-user devices, virtual desktop infrastructure (VDI), and productivity suites (e.g., Microsoft 365, Google Workspace)
• Design scalable, secure, and cost-effective solutions to support hybrid and remote work environments
• Oversee the deployment of workplace technologies, ensuring seamless integration with existing systems (e.g., identity management, security platforms, and enterprise applications)
• Monitor and optimize the performance, availability, and security of workplace services technologies
• Ensure workplace services comply with organizational security policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA)
• Work closely with various business units to understand workplace needs and translate them into technical requirements
• Stay abreast of industry trends, such as AI, IoT, and smart workplace technologies, to recommend innovative solutions

Technical Infrastructure Architect, Workplace Services

Financial Planning and Analysis

• Serve as the finance partner to the Data, Digital and GenAI leadership team, creating financial strategy and aligning investments to enterprise objectives
• Translate complex technology initiatives into clear concise financial narratives for senior leadership
• Lead the annual operating budget and quarterly forecasts for this group
• Provide senior management with accurate and timely information necessary to make strategic operating decisions
• Own monthly performance reviews, KPI development, and variance analysis
• Proactively identify and report metrics/leads indicators to identify any risks & opportunities to meet the annual expense targets
• Manage day-to-day responsibilities including ad hoc requests, headcount analysis, and other key expense analytics
• Lead the development of business cases for investment initiatives
• Partner closely with Controllers during the month-end close
• Ensure strong financial controls and transparency across the portfolio
• Partner with Procurement to support vendor selection and contract negotiations
• Coordinate budget and forecast commentary with global FP&A
• Lead and develop a team of Finance business professionals.

AVP Financial Analysis – GenAI

• Analyze and process bodily injury and third-party property damage claims
• Investigate and gather information to determine the exposure on the claim
• Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims
• Direct independent adjusters to gather information and control their costs
• Identify and evaluate coverage issues; prepare comprehensive coverage letters
• Retain and provide direction to coverage counsel when necessary
• Assess liability and resolve claims within established evaluation
• Maintain diaries and complete tasks within required timeframes
• Ensure claim files are timely and properly documented
• Process and pay invoices in a timely manner
• Coordinate vendor referrals for additional investigation and/or litigation management
• Calculate and assign timely and appropriate reserves; monitor reserve accuracy
• Refer cases as appropriate to supervisor and management
• Respond to requests or directions in a professional and timely manner
• Attend arbitrations, mediations, settlement conference and trials
• Successfully complete required State licensing examinations and continuing education requirements
• Communicate with all internal business partners including underwriters
• Partner with TPA Governance and Relationship Management