Agilent Technologies

Field Engineer

• Support our customers with on-site installation, implementation, maintenance, and repair of Agilent Liquid Chromatography/Molecular Spectroscopy systems.
• Install and optimize hardware/software/network products and configurations at customer sites.
• Diagnose and resolve product performance problems.
• Perform maintenance and repairs.
• Ensure customer satisfaction by advising customers on preventive maintenance and configurations that may affect product performance.
• Proactively respond to potential equipment issues to prevent unplanned interruption of customers' business.
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
• May train other field engineers and customers in the solutions.

Field Service Engineer – Liquid Chromatography, Spectroscopy

Procurement

• Lead a group of talented sourcing professionals across multiple regions
• Develop and implement comprehensive sourcing strategies
• Conduct comprehensive due diligence on potential suppliers
• Evaluate and manage relationships with suppliers for quality and cost-effectiveness
• Identify and mitigate risks in the supply chain
• Develop and execute cost reduction plans
• Lead and mentor a diverse team, fostering continuous improvement and innovation
• Ensure all sourcing activities comply with company policies and legal requirements
• Conduct market research to identify trends and opportunities within the supply chain
• Focus on sustainable sourcing practices

Associate Vice President – Indirect Strategic Sourcing

Operations

• Perform manufacturing investigations, including deviations, environmental excursions, nonconformances, discrepancies to improve manufacturing processes
• Collaborate with cross-functional teams to develop effective Corrective and Preventative Action (CAPA) plans
• Author comprehensive investigation reports
• Analyze process data and evaluate trends to identify continuous process improvement opportunities

Manufacturing Operations Investigator

• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance, and repair
• Installs and optimizes hardware/software/network products and configurations at customer sites
• Diagnoses and resolves product performance problems
• Performs maintenance and repair services
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
• Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business
• Delivers fully integrated solutions
• Serves as an internal resource on technical issues and manages product escalations
• Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers
• May deliver internal technical training and maintenance seminars and workshops for field engineers or customers

Field Service Engineer

Recruitment

• Reporting to the Head of Global Talent Acquisition
• Lead the regional recruitment strategy
• Ensure alignment with global objectives while addressing local market dynamics
• Responsible for leading and building a high-performing TA team
• Drive employer branding and deliver exceptional candidate and client experiences
• Act as a strategic advisor to APAC executive leadership and HR partners
• Collaborate with business and corporate partners to anticipate workforce needs
• Optimize regional recruitment processes and best practices
• Define and track key APAC TA performance metrics
• Provide regular, data-driven reports and presentations on regional TA performance

Head of Talent Acquisition, APAC

Inside Sales

• Meet sales objectives by driving remote sales opportunities (through inbound and outbound calls, emails, chats, virtual meetings…) with existing customers and new prospects
• Develop and maintain effective customer relations with procurement, laboratory managers and end users to drive customer’s needs and interest to the Agilent services portfolio
• Identify and generate new business opportunities in their territory to grow the existing customer base
• Proactively collaborate with field service and internal sales teams to drive a differentiated customer experience
• Provide quotes, understand customer needs, and proactively act to meet those needs
• Provide accurate forecast sales and maintain CRM up to date

Inside Sales Associate – Laboratory Service Sales, German Speaker

Inside Sales Associate, Service Sales

Account Manager

• Responsible for selling a comprehensive portfolio of services, including enterprise-wide concepts to improve laboratory productivity
• Develop and maintain customer relationships, ensuring customer satisfaction
• Manage and further develop existing contracts
• Develop creative solutions to meet customer requirements
• Generate new business opportunities and identify sales prospects
• Work closely with the local Field Service organization, instrument sales teams, and other members of the service sales team

Junior Account Manager – Laboratory Services Sales, German-speaking

• Responsible for selling a comprehensive service portfolio
• Developing customer relationships and ensuring their satisfaction
• Maintaining and advancing existing contracts
• Identifying potential business opportunities
• Continuously monitoring contract fulfillment
• Developing creative solutions to meet customer requirements
• Generating new business opportunities and identifying sales leads

Junior Account Manager – Laboratory Services Sales, German Speaker

• Responsible for selling a comprehensive portfolio of services
• Developing customer relationships and ensuring customer satisfaction
• Maintaining and expanding existing contracts
• Identifying potential business opportunities
• Continuously monitoring contract fulfillment
• Designing creative solutions to meet customer requirements
• Generating new business opportunities and identifying sales leads
• Collaborating closely with the local field service organization and other members of the service sales team

Vice President

• Lead the annual strategic planning process for the Finance Organization, ensuring alignment with the overall enterprise strategy.
• Facilitate the development of strategic goals, objectives, and initiatives.
• Coordinate with senior leadership to integrate organizational strategies with enterprise-wide initiatives.
• Monitor progress against strategic plans and adjust as necessary to achieve desired outcomes.
• Evaluate and prioritize initiatives based on strategic importance, resource availability, and potential impact.
• Drive continuous improvement initiatives and functional transformation to enhance operational efficiency and effectiveness.
• Implement best practices and process improvements across the organization.
• Foster a culture of innovation and collaboration within the team.
• Provide strategic support to the Chief Financial Officer, ensuring execution and coordination of key initiatives as well as driving the core operations of the Finance Organization.
• Serve as a liaison between the Finance Organization and other senior leaders, ensuring effective communication and alignment.
• Manage special projects and initiatives as directed by the Chief Financial Officer.
• Prepare reports, presentations, and other materials for the Chief Financial Officer.

AVP, Special Projects – Transformation

Product Manager

• Join Agilent as the NGS Solutions Director and lead a global team
• Drive strategy into action and develop talent
• Collaborate across functions to deliver high-impact solutions for customers worldwide
• Manage and direct the NGS Solutions team in accordance with the Agilent Director role
• Develop and implement operational policies within team
• Ensure overall budgets, schedules, performance standards are established and attained
• Hold team members accountable to schedules and performance standards
• Develop and implement tactical plans aligned with business strategy

Director of Product Management, NGS Solutions

Analyst

• Drive process improvements across Americas Sites
• Manage backlog and ensure timely resolution of order-related issues
• Collaborate with various internal teams for smooth order processing
• Maintain clear and comprehensive process documentation
• Act as a liaison between regional and global teams
• Identify opportunities for automation and system enhancements
• Provide training and guidance to regional teams
• Consult with internal and external stakeholders for compliance
• Represent Agilent in negotiations with external authorities on trade matters

Order Management Process Analyst

• Promoting and selling enterprise solutions, as well as aftersales service contracts, to a designated portfolio of named accounts in Netherlands.
• Maintaining and expanding existing contracts.
• Identifying new business opportunities.
• Achieving financial targets.
• Managing the installed base inventory and the contract set-up.
• Consistently monitoring contract performance.
• Creatively tailoring solutions for needs of various accounts.
• Generating new business possibilities.
• Driving account plans.

Service Account Manager

Project Manager

• Provide leadership in Agilent internal or Customer projects as Project Manager throughout the project lifecycle (Initiation, Design & Planning, Execution, Closure)
• Responsible for supporting and enabling the end-to-end customer engagement in Enterprise Services covering Asset Performance Management (APM) and Relocation Programs
• Provides expert knowledge on portfolio, business processes and requirements, and internal company tools
• Assists cross functional team in opportunity identification and development
• Leads cross functional team through implementation and go-live of successful deal development or projects
• Ensures all business processes are executed in compliance to Agilent business standards throughout end-to-end engagement
• Drive profitable growth of the APAC Enterprise Services business through effective utilization of Agilent internal tools
• Identify and reconcile cross functional barriers to doing business through collaborative solution development
• Champion positive outcomes for both Agilent and customers by ensuring rigor and effectiveness in executing business processes
• Leverage deep understanding of Agilent Enterprise Services portfolio and the needs of customers to enable and support meaningful connections with our customers.

Field Service Engineer – Liquid Chromatography, Spectroscopy

Associate Vice President – Indirect Strategic Sourcing

Manufacturing Operations Investigator

Field Service Engineer

Head of Talent Acquisition, APAC

Inside Sales Associate – Laboratory Service Sales, German Speaker

Inside Sales Associate, Service Sales

Junior Account Manager – Laboratory Services Sales, German-speaking

Junior Account Manager – Laboratory Services Sales, German Speaker

Junior Account Manager – Laboratory Services Sales, German Speaker

AVP, Special Projects – Transformation

Director of Product Management, NGS Solutions

Order Management Process Analyst

Service Account Manager

Enterprise Service Project Manager