Agilent Technologies

Operations

• Own the production system build across the full value stream at your assigned site or campaigns, from incoming materials through to release-readiness.
• Begin each deployment with a structured rapid diagnostic that reads the current state of the production system, daily management, and culture through direct observation, operator interviews, and quantitative evidence, and translate the findings into a sequenced deployment roadmap agreed with site operations and quality leadership.
• Build and sustain tiered daily management from Tier 1 through Tier 4, leader standard work, visual performance management, Safety, Quality, Delivery, and Cost (SQDC) boards, and clear KPI ownership at the line, with structured escalation that surfaces and counters abnormality the shift it occurs in.
• Own and run the kaizen funnel for your value stream: prioritize, charter, and lead kaizen events and workshops that close KPI gaps in titer and yield stability, fermentation reproducibility, downstream recovery and purification yield, right-first-time execution, changeover through SMED, and the manufacturing-to-quality handoff.
• Translate site and business objectives into floor-level priorities through strategy deployment with defined ownership, milestones, countermeasures, and benefits realization.
• Connect operational performance to the outcomes the divisions care about: throughput and sellable capacity, on-time-in-full against client commitments, release cycle time, right-first-time, and the inventory, working capital, and cost that follow.
• Build and maintain a transformation scorecard as the single source of truth for KPI performance, value capture, and countermeasure tracking.
• Use MES, electronic batch records, shop-floor data systems, and analytics where they exist to feed the daily management system and surface process abnormality in real time.
• Identify where digital and AI tools earn a place in daily work, treating them as enablers of the production system rather than a parallel initiative.
• Lead and mentor structured problem-solving (A3 and PSP) at the Gemba on the real constraints across the value stream, driving teams through root-cause analysis rather than solving problems for them.
• Lead value stream mapping across the batch lifecycle, including the transactional and quality flows where sellable capacity is most often lost, batch-record review, deviation handling, and client response, then install the daily management and standard work that level the work and shorten time to release.
• Partner with Quality to support the operating-system elements of the release maturity roadmap, from conventional finished-product testing toward parametric release and real-time release testing where the process knowledge, client alignment, and regulatory pathway support it; the analytical science, filings, and release strategy belong to Quality, while the process understanding, standard work, and flow architecture belong to OEX.
• Coach and develop supervisors, operators, and emerging practitioners in standard work, daily management, structured problem-solving, and Lean fundamentals, and build the next generation of certified practitioners at all levels.
• Be the method owner for the production-system at your site. Embed standardized ways of working, governance routines, and accountability mechanisms that deliver durable results beyond individual kaizen events. Where leadership owns results and this role owns the method, cadence and countermeasure discipline that produce them.
• Anchor to the Biovectra deployment through build and stabilization, embedding deep enough that daily management and standard work hold. As that system matures, contribute to benchmarking and best practice sharing across the North American ATD footprint so hard-won lessons travel.

Operational Excellence Lead

Business Operations

• Administer and maintain core business owned applications
• Configure applications to support business workflows
• Write test plans and testing scripts in support of Computer System Validation (CSV)
• Ensure systems meet GxP, FDA 21 CFR Part 11, and other regulatory requirements
• Collaborate with IT and QA on compliance and security attestations
• Provide first line support for application-related questions
• Plan and execute upgrades and patches
• Ensure data integrity and traceability across systems
• Train end-users and maintain user guides

Business Application & Systems Administrator

Inside Sales

• Manage small to mid-sized accounts
• Drive new business opportunities
• Engage with customers through remote channels
• Promote and support newly launched products
• Proactively reach out to customers

SSD Inside Sales

Administration

• Manage end-to-end procurement activities for assigned accounts
• Source ad hoc service quotations to support operational requirements
• Execute procurement transactions using SAP / Ariba or equivalent systems
• Validate vendor invoices for accuracy, completeness, and compliance
• Support financial tracking and reporting at program/project level
• Perform supplier-related financial reconciliations
• Maintain supplier engagement and performance data
• Monitor supplier performance across cost, quality, and service levels
• Support escalation management in collaboration with Procurement and Program stakeholders
• Ensure compliance with applicable quality and regulatory requirements (e.g., GxP, where applicable)
• Identify opportunities for supplier performance and process improvements

Enterprise Supplier Administrator

Data Scientist

• Support defining the HR Analytic roadmap and toolsets required including system and implementation strategy.
• Build automated and scalable reporting & analytic frameworks to improve accessibility to data and supporting decision making.
• Ensure data quality, governance, and integrity across all HR data sources.
• Support advanced analytic initiatives such as predictive modeling, workforce planning and talent insights.
• Support Business Process optimization efforts to align with clear HR data governance.
• Partner with HR Business Partners, COEs and leadership teams to identify analytics needs and proposed solutions.
• Support Operational Reporting requests as necessary.

HR Data and Systems Lead

Financial Planning and Analysis

• Evaluate capital allocation opportunities across full spectrum of M&A and organic growth projects
• Lead business case development, collaborating closely with business leadership
• Perform M&A due diligence, partnering closely with Corporate Development and external advisors
• Conduct portfolio analysis to inform prioritization and capital allocation trade-offs
• Mentor and support development of junior staff

Capital Allocation & Investments, Manager

General

• Design, configure, and administer Workday Compensation in a global environment, with strong alignment to Core HCM foundations and upstream/downstream impacts
• Partner with Total Reward COE counterparts to analyze requirements, identify opportunities, and implement Workday Compensation and Advanced Compensation solutions that deliver an impact to the entire Agilent population
• Lead and support continuous improvements across annual cycles (bonus, stock, merit)
• Develop a strong understanding of global HR and Compensation data and the impacts to integrations, downstream processes, and reporting
• Perform Workday release analysis, assess new features relevant to Compensation and Core HCM, coordinate testing, and drive changes that streamline processes
• Own or support small-to-medium initiatives/projects across regions, collaborating across functions and time zones to deliver outcomes
• May be called upon, as needed, to support special projects such as reorganizations, acquisitions, or other complex HCM or organizational initiatives
• Support testing strategy and execution (test plans, test cases, UAT coordination), ensuring quality and a stable user experience
• Create and maintain user documentation when needed.

Compensation Technology Lead

Sales

• Responsible for selling Agilent products to end-user customers.
• Own sales responsibility for multiple territories at both account and prefectural levels, including new customer acquisition, retention and development of existing customers, and win-back activities from competitors.
• Identify pharmaceutical companies as the primary target segment and execute proactive sales expansion initiatives.
• Manage and sell cell analysis–related products, including flow cytometry systems, plate readers, washers, and related cell analysis solutions.
• Take responsibility for business growth by driving product sales and contributing to the overall portfolio growth of DGG-CASA (Cell Analysis, Genomics, and Pathology) through close collaboration with cross-functional teams.
• Spend more than 50% of working time engaging directly with customers, including on-site visits and customer-facing activities.
• Collaborate closely with Product Specialists and Field Application Scientists to create opportunities for scientific consultation and technical support tailored to customer needs.
• Identify and develop Key Opinion Leaders (KOLs), create product adoption opportunities, and build strong, long-term relationships.
• Support marketing activities such as scientific conferences, exhibitions, and other promotional events.

Cell Analysis – Genomics Direct Sales

Engineering Manager

• Lead, coach, and develop a team of Remote Service Engineers across multiple skill levels (Associate → Master)
• Build a sustainable talent pipeline (entry-level growth, internal promotion, expert retention)
• Drive employee engagement, retention, and career progression
• Establish clear performance expectations and conduct regular coaching, case reviews, and development planning
• Model Agilent Leadership Expectations , fostering a culture of accountability, ownership, and continuous improvement
• Ensure timely and effective remote resolution of hardware, software, and application issues
• Drive improvements in case resolution time, first-time fix rates, customer satisfaction / CX feedback
• Ensure consistent, high-quality customer interactions across phone, email, and digital channels
• Partner with Field Service and Scheduling teams to ensure seamless customer handoffs
• Oversee support for Agilent’s instrument and software portfolio, including Analytical instrumentation platforms (e.g., LC, GC, spectroscopy, cell analysis, etc.), associated software platforms, applications, and workflows,
• Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support
• Drive knowledge management (IKB, documentation, standard solutions)
• Own team performance against key KPIs
• Ensure consistent CRM usage and case documentation standards
• Identify trends and implement corrective actions to improve performance
• Support revenue and commercial success
• Drive process improvement and transformation
• Ensure cross functional collaboration

Engineering Manager – Service Contact Center

Business Development Rep

• Lead full development and commercial-stage alliances with pharmaceutical organizations
• Primary point of contact and owner of relationships with the assigned partner
• Proactively identify partner’s precision medicine needs, engage partner, and establish new collaborations
• Ensure performance to agreement standards and constraints
• Drive growth of the Companion Diagnostics business at Agilent