AGFA HealthCare

Manager

• Responsible for Technical Repair, Maintenance and Installation of Direct Radiography Systems.
• Responsible for Technical Support to IB consisting of Hospitals / Diagnostic Centres etc.
• Interact in fluent English and in local language to manage the equipment users.
• Capable of maintaining appropriate documentation, update call logging report, replace parts, perform QA Test and Calibration of the systems.
• Support Service Franchisees for Medical Film Printers and Multi Modality workstations.
• Ready to travel across India for Technical Support as and when the need arises.

Manager, Technical Service

Supply Chain

• Coordinate day-to-day logistics operations in line with customs and trade regulations.
• Pick, pack, and dispatch consolidation shipments to the central spares hub, ensuring accuracy and timely delivery.
• Manage import clearances with third-party providers and ensure correct documentation.
• Obtain and evaluate machine and freight quotations to secure cost-effective transport solutions.
• Arrange spares, freight, and machine shipments, including preparation of export documentation.
• Optimise logistics processes across LCL, FCL, dangerous goods, and international freight movements.
• Maintain and update logistics procedures and work instructions.
• Ensure accurate use of HTS/HS codes, packing regulations, and country-specific export requirements.
• Represent the logistics function in internal meetings and provide shipment status updates.
• Work closely with freight agents, couriers, customs departments, and internal teams.

Logistics Coordinator

• Responsible for Technical Repair, Maintenance and Installation of Computed Radiography Systems
• Interact in fluent English with Technicians/Radiographers, Radiologist etc.
• Maintain appropriate documentation
• Update call logging report
• Replace parts
• Perform QA Test and Calibration of the systems
• Support Service Franchisees for Medical Film Printers
• Ready to travel across India for Technical Support

Technical Service Manager

• Provides strategic and operational leadership for Agfa’s Aftersales Service business across the Middle East and Africa
• Accountable for maximizing Service profitability while delivering industry-leading customer satisfaction (NPS)
• Ensures consistent, high-quality service execution through both direct teams and channel partners across the full Service lifecycle
• Oversees Service strategy, operations, commercial performance, and people leadership across Service Sales and Service Execution
• Leads a multi-disciplinary regional Service organization and serves as the senior escalation point for key customers and partners throughout the MEA region

Service Manager

Engineer

• Digital Radiology Solutions is seeking a talented and motivated Verification Engineer to join our R&D team.
• You contribute to the team by hands on verification activities on our state of the art workstation and X-ray modality equipment with an open mind to contribute to test automation in the fast evolving world of AI.
• Define & execute verification activities for state-of-the-art software products and X-ray modality equipment both with SW mockups and real equipment.
• Document results and findings to ensure compliance with industry standards and regulations.
• Drive, steer, collect and consolidate stakeholder requirements from multiple departments to create future-proof product requirements.

Verification Engineer

Solutions Engineer

• Drive modernization of AGFA HRIS landscape, evolving and integrating it.
• Lead the evolution and enhancement of SAP SuccessFactors to meet changing business needs.
• Collaborate with HR to understand requirements and implement effective solutions.
• Work with outsource IT implementation partners to configure a solution.
• Design and lead building integrations between SAP SuccessFactors and other systems.
• Provide expert support to the HR team in the use, evolution, and optimization of SAP SuccessFactors modules, including Employee Central, OnBoarding, Learning, Compensation, Performance & Goals and Succession Planning.
• Help to resolve complex and high-severity incidents to ensure seamless operation of HR business operations and SAP SuccessFactors in particularly.
• Develop and maintain comprehensive documentation for configurations, processes, and procedures.
• Be AGFA knowledge keeper of SAP SuccessFactors.
• Stay updated with the latest SAP SuccessFactors features and enhancements to provide innovative solutions.

Manager, Technical Service

Logistics Coordinator

Technical Service Manager

Service Manager

Verification Engineer

ICS Solution Architect – HR