Operations Assistant
Assistantly
Provider Network Recruiter
Aflac
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Strategically identify and generate new leads for provider recruitment to the Aflac Dental and Vision network
- Recruit and maintain an adequate providers’ network in assigned regions by explaining the value in joining the Aflac Dental and Vision network
- Obtain and submit accurate and completed provider applications required for credentialing and contracting
- Build and maintain relationships with provider prospects and partners to ensure high levels of satisfaction and results for Aflac Dental and Vision
- Collaborate cross functionally with other internal departments to optimize the recruitment and onboarding process
- Maintain and build strong business relationships with providers and champion their requests to ensure a positive Provider experience
- Negotiate/re-negotiate contracts and fees with providers while being cognizant of utilization and cost
- Identify and problem solve issues daily to sustain relationships and ensure low provider network abrasion and attrition
- Monitor various reports to ensure all necessary network requirements are met
- Perform network audit duties as necessary to ensure Provider directory accuracy and compliance with all directory reporting
- Take prompt action with all provider communications to ensure quick resolution to any issue
- Track assigned duties and activities using the appropriate company resource (i.e. Network 360, logging into phone systems, etc.)
- Use knowledge of negotiating entities to improve and enable a competitive advantage in network contracting process
- Facilitate external leadership meetings to help drive strategic alignment and execution of network goals
- Performs other duties as needed
Requirements
- Bachelor’s degree in business administration or related field OR equivalent combination of education and experience
- 3+ years of work experience in customer service, provider service, network development, or telephone sales
- Experienced in external facing contract review and negotiations
- Experience in negotiating sales to move a business forward
- Familiarity with contract negotiations
- Sales territory management experience (preferred)
- Contract negotiations and fee schedule negotiations in a network development related field (preferred)
- Basic Microsoft Suite knowledge
- Strong analytical and problem-solving skills
- Efficient and concise communication skills both verbal and written
- Organizational skills, resourcefulness, consistency, and excellent time-management
- Customer focused with drive to strengthen partnership and resolve issues
- Ability to work autonomously
- Ability to educate regarding an outcome, even if unfavorable
- Ability to evaluate data and identify action plans/recruitment plans and solution based on data
- Willingness to be a thought partner with other team members and departments
- Ability to thrive in a fast-paced competitive environment
