Solutions Engineer

• Create and maintain a customer technology roadmap based on market trends
• Drive technical influence to ensure AFL is seen as a primary technology partner
• Fully understand customer’s data center architecture and maintain up to date drawings
• Identification of customer road maps, specific pain points and potential paths to eliminate pain points
• Influence major technical changes at the earliest stage, ensuring that AFL is the primary technology partner for assigned customer
• Act as technical lead for all optical connectivity within assigned customer(s)
• Map and continuously update technical org structures of key accounts
• Maintain strong technical relationships and trust with key influencers
• Participate in regular stakeholder meetings, with minimum quarterly cadence
• Maintain a customer-specific technology and business strategy overview
• Coordinate technical content and presentations for customer sync meetings
• Track and report monthly strategic activity and customer updates
• Collaborate with Sales, Product Management and Engineering teams to meet customer needs
• Translate customer requirements into actionable tasks for AFL
• Work with Product Line Managers and Engineering to develop innovative solutions
• Define and document new product needs using the NPAF process
• Manage pipeline of New Product developments and act as customer liaison through the development process
• Manage customer drawing creation and approvals within the required timeframes
• Participate in technical testing, demos, and implementation of solutions
• Represent AFL at industry-leading conferences and standards meetings
• Align with Fujikura and Industry partners to drive future-focused product initiatives
• Provide thought leadership through white papers, technical content, and external publications

Data Center Solution Architect

Full-stack Engineer

• Collaborate closely with engineering, product management, and QA teams to design and develop firmware and applications for our optical testing equipment.
• Build high-performance embedded applications.
• Ensure that applications perform reliably and efficiently.
• Work independently while effectively collaborating with diverse engineering teams across the globe.
• Thrive in a fast-paced and dynamic environment that supports multiple products on various release cycles.
• Adhere to and promote AFL’s environmental, health, and safety policies.

Embedded Software Developer

Software Engineer

• Collaborate closely with engineering, product management, and QA to design and develop mobile applications and features, along with associated cloud and web applications.
• Build highly scalable service-based applications.
• Improve performance of existing applications.
• Thrive in a fast-paced, dynamic environment supporting many products on varied release cycles.
• Adhere to and promote AFL’s environmental, health & safety policies.

Mobile Application Developer

Account Manager

• Develop and execute regional account strategies aligned with the global account plan.
• Serve as the primary regional contact for the customer, managing day-to-day interactions.
• Deliver accurate quarterly and annual forecasts and account plans.
• Apply consultative selling techniques to uncover current and future connectivity needs.
• Understand and manage service contracts and Service Level Agreements (SLAs).

Key Account Manager

Sales

• Achieve or exceed planned sales levels for targeted accounts and market segments.
• Conduct sales calls to implement strategies developed in collaboration with other Regional Sales Managers.
• Maintain extensive knowledge of AFL’s products, services, and their applications to ensure customers can efficiently utilize them.
• Identify opportunities to drive growth through a deep understanding of customers’ business needs.
• Lead and manage agent representative teams.
• Manage and negotiate customer alliance agreements and contracts with strategic customers.
• Cultivate growth with key distribution partners in the region.
• Train and orient new customer sales organizations as needed.
• Build and strengthen relationships with customers, ensuring smooth communication and support.
• Collaborate with Application Engineers, Sales Service Representatives, and Product Line Managers to align efforts and deliver value to customers.

Data Center Solution Architect

Embedded Software Developer

Mobile Application Developer

Key Account Manager

Regional Sales Manager, Energy