Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Manager, Mid Revenue Cycle
Advocate Aurora Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50 - $75 per hour
Job Level
SeniorLead
About the role
- Lead and manage daily operations within the assigned function area, ensuring alignment with divisional and enterprise-wide goals
- Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle
- Ensure adherence to regulatory requirements, accreditation standards, and organizational policies
- Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
- Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
- Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively
- Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development
- Lead initiatives to improve operational effectiveness, oversee timelines, and drive system enhancements
Requirements
- Bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
- Minimum 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system
- Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows necessary to scope of work
- Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
- Ability to organize, compile, and analyze data from various sources in order to detect patterns and identify areas for improvement
- Strong understanding of EHR systems and other revenue cycle technology solutions
- Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access
- Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment
- Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability
- Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mid-revenue cycle operationscodinghealth information managementfacility codingprofessional codingHIM operational guidelinesthird-party reimbursement programsICD-10CPTHCPCS
Soft skills
team managementcoachingcontinuous improvementaccountabilityinterpersonal skillsdata analysisorganizational skillsleadershipcommunicationstrategic alignment
Certifications
Bachelor’s degree in health information managementBachelor’s degree in Healthcare Administrationrelated field degree
